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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2523 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the 32" Class F20 Series LED Full HD Smart Fire TV, especially praising its picture quality and ease of setup. Many also appreciate the size and connectivity options. However, some customers have noted issues with brightness and missing parts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 2,523 reviews
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Awesome Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is great and easy to set up if your looking for a not so big screen but a tv with great quality and also a good price the tv is for you I would definitely recommend this unit to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    excellent TV for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great and easy to set up. Great value for the price. Picture and sound quality were fine. Would definitely purchase again.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your recent purchase of the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV from Best Buy. We are delighted to hear that it worked great, was easy to set up, and provided excellent value for the price. Your positive feedback on the picture and sound quality is greatly appreciated.

      We are thrilled to know that you would definitely purchase it again. If you have any further questions or need assistance, please do not hesitate to reach out. - -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm impressed, for a "off brand" cheapie tv.. it's very impressive. For a small TV, I've learned to love Insignia. This is the second 32" I've purchased, and will mostly buy major brands for anything larger than 43".. but I would recommend Insignia if your on a budget. Great sound too.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your kind words and for choosing Insignia again. We’re glad to hear that you’re impressed with the performance and sound quality of your TV. It’s great to know that even as a budget-friendly option, it has earned your trust and recommendation. We truly appreciate your continued support and are happy to be part of your entertainment setup.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good TV Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an inexpensive TV, but we feel the picture quality is very good for the price. We use this as a bedroom TV, so it doesn't get a huge amount of use, but we do watch movies and YouTube, as well as other similar things. I think it's pretty up to date with features and tech.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks, RobertL! We're glad you're enjoying the picture quality and features—sounds like it's the perfect fit for your bedroom setup!

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for the price it has good sound and easy to use

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your feedback on the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV. We are thrilled to hear that you find the sound quality to be good and that you find the TV easy to use. Our team works hard to create products that deliver both value and a user-friendly experience, and it’s wonderful to know that we’ve met your expectations.

      If you have any further suggestions or questions, please don’t hesitate to reach out. Your satisfaction is our top priority! BBY-ExBrand_Insignia

  • Pros mentioned:
    Size, Weight

    Rated 5 out of 5 stars

    Insignia 32" TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is perfect 2nd or 3rd TV for a bedroom location. Its size and weight make it very easy to install almost anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV for a great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is perfect in every way. I purchased it for my basement where I work out and do lots of projects. The picture quality is excellent and so is the sound. I am very happy with this Insignia TV and what a great price!!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi MrsH,
      We’re so glad to hear you’re loving your new Insignia TV! It’s awesome to know it’s found a home in your basement workspace and is delivering both great picture and sound while you tackle your projects. We aim to offer quality and value, so your satisfaction means a lot to us. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV specifically for streaming. It arrived as promised and was very simple to set up for Wi-Fi reception and the various streaming services. So far the reception, picture and sound have been fine. I have had a similar set for a couple of years that I use primarily as a computer monitor and it has performed well.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review of the Insignia™ - 32" Class F20 Series LED Full HD Smart Fire TV! We're delighted to hear that it arrived as promised and was easy to set up for Wi-Fi and streaming services. It's great to know that the reception, picture, and sound have been fine so far. We're also pleased to hear that your similar set has performed well as a computer monitor. Your feedback is much appreciated, and we're glad you're enjoying your new TV! BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Weight

    Rated 5 out of 5 stars

    Insignia on Fire!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the money! Love that the firestick is built in. Picture quality is great and tv is extremely light. Put it in my storage building to have something to look at while working in the shed. Great connection to internet.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Weight

    Rated 5 out of 5 stars

    Very Satisfied!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is light with a small foot print that made it easy to set up in our spare bedroom. The smart fire interface was exactly like our smart fire stick so it was very intuitive. Great picture!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Setup ease

    Rated 5 out of 5 stars

    Excellent 32” TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV, perfect shape on installation. Easy to use and quick to hook up to WIFI. Best installed in a small bedroom. I would strongly recommend external speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Picture quality

    Rated 5 out of 5 stars

    Great Value & 3 HDMI Ports

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a great picture in spite of not having HDR capabilities. It's able to download the Xfinity Stream App which is something I was really looking for. It 3 HDMI ports & able to connect old style DVD or VHS Players.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Firetv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv to watch instructional videos while in the shop It was easy to setup and get running. Bought a Firetv speaker bar to get better sound for listening to music.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Budget-Friendly, quality could be better

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia 32-inch TV is a decent option for its price. It’s easy to set up, has a simple interface, and works well for basic viewing. However, the video quality is not the best—colors and sharpness could be improved, especially for HD content. If you’re looking for an affordable TV for casual use, it’s a good choice, but don’t expect top-tier picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Quality for its Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV on Black Friday for $100 and it was one of the best purchases for its value. The picture quality is nice and crisp with vibrant colors and the sound quality is above average, in the settings; it contains a sound equalizer so you can set it to your audio preferences, aka. more bass, less bass, more treble, etc.. The 30 day Fubo Tv trial that was included with it was extremely good and also the 3 month Apple Tv+ is well, and it contains hours of binge watching which overall, this TV is the best for its price. The size is just right, and the 1080P makes the images pop out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Interface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fire TV interface gives quick access to popular streaming apps (Netflix, Prime Video, Disney+, Hulu, YouTube, etc.) without extra devices. Alexa control via voice remote makes searching and changing apps convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product arrived as described, good packaging, I am happy with this purchase, recommended place to buy your product with budget! Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great TV at a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my dad so he can watch the games on his porch. It’s got Fire TV but in, is super light and has a great picture. You just can’t beat the price.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive experience with the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV! It’s wonderful to hear that you found it super light, with a great picture quality, and at an unbeatable price. Having Fire TV built in makes it even more convenient for your dad to enjoy his games on the porch. If you have any more feedback or need assistance, feel free to reach out. Happy watching!
      -Paul | Insignia Support
      https://www.bestbuy.com/site/insignia-32-class-f20-series-led-full-hd-smart-fire-tv/6495086.p?skuId=6495086 BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    This is your TV on Fire.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV - got it on sale, and used a BB gift card, so - it was an AMAZING value. Picture is great; still learning the tweaks. And since my last TV (also Insignia) wasn't "smart" I feel spoiled now with all the features.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Picture Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 32” HD tv. Unboxing/setup was straightforward with the FireTV format. Bluetooth paired as expected. (Hint on legs attachment…turn tv upside down…put screw into leg first then into tv.) Does have the standard mount setup if you want to hang it.

    I would recommend this to a friend