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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2536 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the 32" Class F20 Series LED Full HD Smart Fire TV, especially praising its picture quality and ease of setup. Many also appreciate the size and connectivity options. However, some customers have noted issues with brightness and missing parts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,536 reviews
  • Pros mentioned:
    Picture quality, Weight

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, lightweight tv with decent picture. Good for the price.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review! We're glad to hear that you find the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV to be a nice, lightweight TV with a decent picture. It's great to know that you feel it's good value for the price. We appreciate your feedback and hope you continue to enjoy your TV. If you have any questions or need further assistance, feel free to reach out. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    guest bed room for inside TV cabinet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very clear, good picture brightness, good sound, smart TV easy access with smart buttons

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease, Size

    Rated 5 out of 5 stars

    tv loving it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, fits my space, everything I need for my bedroom

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're glad to hear that the setup was easy and that the product fits perfectly in your space, providing everything you need for your bedroom. Your satisfaction is important to us, and we appreciate your support!

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Son tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it. It's got a great picture and was easy to set up.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are delighted to hear that your son loves the product and that you found it easy to set up. It's great to know that the picture quality meets your expectations. Your satisfaction is important to us, and we appreciate your support. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great clear tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, great picture, great to use one controller if you like.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Amazon tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use immediately. Great picture and sound. Placed tv on a hanger was very light to handle. Easy to guide thru all stations.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Reveiw of Insignia 32" Smart Fire TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this purchase. Had not bought a television in quite awhile and was blown away by the improvement in quality for a very reasonable price. I bought the item online and it was ready when I arrived at the store. The attendant was very pleasant and loaded it into my car. It installed quickly and easily. I am not planning to subscribe to the various offerings but I do use the TV on the internet for applications such as YouTube. I am very pleased and considering replacing at least one of my older TVs with another one of the same Insignia 32".

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1,2,3, go! If you have WI Fi, this baby pretty much sets itself up. Good picture, good sound, and a convenient on off button that is perfect to turn the TV on/off without the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Picture quality

    Rated 3 out of 5 stars

    Insignia 3

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Insignia is a below average set. It has poor sight lines, difficulty turning the set off and on, average sound quality and setup can be a curcular maze. In addition, the included remote control is very poor. That said, the picture quality is fairly good, if you are viewing the screen directly. The internet connection seems to work well. All-in-all, this set is a below average item except for its low price T

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love our Insignia 32" smart fire TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We enjoy our new Insignia Fire TV. It has a clear picture and works like the fire stick we were using on the old TV. Has a great picture and we are able to load the streaming apps on fire TV. We had to make an adjustment to the settings to get the digital optical output to work with our older stereo - under settings, audio output, we had to set the Digital Audio format to PCM and then it worked on all stations without static. We were able to use the headphone jack to the stereo, but it would require pulgging it in and out if you want to use the TV speakers - it would be nice if you could use both at the same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Easy to set up, works with my cable bix remote. Great price for a 32" TV.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're delighted to hear that you're enjoying your TV and found the setup process easy. It's great to know that it works well with your cable box remote and that you're happy with the price. Your satisfaction is important to us, and we appreciate you sharing your positive experience. If you have any further comments or need assistance, please feel free to reach out. Enjoy your TV! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    A good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV for kitchen, garage, guestrooms. Good picture, sound, user friendly

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy @best buy television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set clear picture easy to set up easy to navigate. Great buy

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi MarkL,

      Thank you for your review! We're thrilled to hear that you're enjoying the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV. It's great to know that the picture quality is clear, and the setup and navigation are easy. Sounds like you made a great buy! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great color contrast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazingly for the price paid. Very responsive with great color contrast. Bright as it gets with good color even when dimmed down for night time. I plugged a roku stick in it for ease of use since most anything Amazon based is all fee based.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks, Craig! We're glad you're enjoying the vibrant color contrast and responsiveness of your Insignia TV. Great call on the Roku stick for added convenience—enjoy the viewing experience!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Amazing TV at an amazing value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture for the size! Fits precisely where I need it to, but also mobile enough to take outside to watch some football. Would highly recommend for quality and price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Buy - that says it all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, it was a great price! Then, as a Fire TV, it was a sime transition from using a Firestick. Awesome picture, sharp as a tack. Will probably buy another for my master bath.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv sounds great the quality amazing and Is easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for bedroom. Picture quality is great and easy set up.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're glad to hear that you're enjoying the TV in your bedroom and that the picture quality and setup process have met your expectations. If you have any other comments or need assistance, we're here to help.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very pleased with the TV. It is very easy to program and the picture is great!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Average TV awful support

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: inexpensive, lightweight, decent sound presets & 1080p HD. Cons: couldn't detect my cable TV channels. 5+ hours wasted with GeekSquad (who doesn't do tech support on TVs at this price so don't waste $ on a useless extended warranty). Had to reset to the original settings (strange a new TV didn't come already set that way) to get a successful scan for cable channels. Picture settings aren't great and none of the presets are that good either: had to use custom settings and mess around with contrast, brightness settings, etc, and then when you switch streaming apps or change to cable viewing it automatically "optimizes" those custom settings so you have to do it all over again. Apart from the 1080p and the price there's not that much this TV has to shout about. Being disabled had to buy online so if I'd returned it would have had to wait for at least 14 days AFTER they got it back for them to process the refund - an additional 5-10 business days, so close to a month before I'd have the money to buy a replacement. Of course if I'd not been disabled and returned it to a store, instant credit back to the card or choose a different TV but Best Buy doesn't like to allow homebound disabled customers that option. At least I know how little BB values its disabled customers. Still, for an "average" (& that's being a little generous) 1080p TV, it's "OK", at best.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Rating Response:

      Thank you for providing detailed feedback on your experience with the TV. We're sorry to hear about the challenges you faced, particularly with the initial setup and the inconvenience caused by the lack of support for cable TV channels. It's disappointing to learn about the limitations of the presets and the inconvenience of having to constantly adjust the picture settings.

      We appreciate your insight into the return process and the challenges faced by disabled customers. Your feedback regarding the value of customer support and return policies is important for improving customer experiences in the future.

      Overall, it sounds like the TV meets basic needs but falls short in terms of ease of use and customization options. We're grateful for your honest feedback, and we hope that your future experiences with technology are more positive. If you have any further questions or concerns, please don't hesitate to reach out to us. Keith | Insignia Support https://www.bestbuy.com/site/insignia-32-class-f20-series-led-full-hd-smart-fire-tv/6495086.p?skuId=6495086 BBY-ExBrand_Insignia