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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2523 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the 32" Class F20 Series LED Full HD Smart Fire TV, especially praising its picture quality and ease of setup. Many also appreciate the size and connectivity options. However, some customers have noted issues with brightness and missing parts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,523 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    32 Inch Insignia TV is a best buy at Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    32 inch Insignia TV is an awesome buy for the price. We’ve bought other Best Buy brand TVs and have been extremely happy with the quality and price. We highly recommend this product to anyone looking for a 32 inch TV

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Appreciate the recommendation! It’s great to hear you’ve had consistently good experiences with Insignia TVs—thanks for spreading the word!
      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Son tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it. It's got a great picture and was easy to set up.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are delighted to hear that your son loves the product and that you found it easy to set up. It's great to know that the picture quality meets your expectations. Your satisfaction is important to us, and we appreciate your support. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Insignia 32" LED full HD Smart Fire TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for the price. I needed a smaller tv for my bedroom and I didn't want to spend a lot for it. A perfect fit for me.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive experience! We're delighted to hear that the TV met your needs and provided excellent value. If you have any more feedback or questions, feel free to reach out. - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great clear tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, great picture, great to use one controller if you like.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A WiFi capable TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first TV I've owned that is WiFi capable. I do not have cable, and for a WiFi capable tv that utilizes streaming services only, there is no need to rent/purchase an additional TV box from the cable company, since it connects to the Internet wirelessly. The TV set-up was seamless, the picture and sound quality is exceptional, a 32" screen is a great bedroom size, and the overall value of the TV is appropriate. This is my third purchase of a Best Buy Insignia branded item, and I would absolutely recommend Insignia items for their quality, value, and durability.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    AWESOME FULL HD SMART TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for an outside patio tv. It’s super lightweight and comes with fire tv built into the TV’s system. It also comes with the Alexa remote. It has air play as well which is nice since our house uses Apple products. We have a fire cube in our living room that I payed more for than this TV. I’ve purchased many different electronics from the insignia brand (Best Buy own brand) over the years and never been disappointed. Their brand seems to compete with most top brands that cost 2-3 times more than theirs. I wound definitely recommend this TV to others looking for an affordable yet good quality smart tv!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    guest bed room for inside TV cabinet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very clear, good picture brightness, good sound, smart TV easy access with smart buttons

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great sound and picture.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has great picture and sound. Sometimes I have to unplug it for a few minutes to let it reset. It stops working from time to time.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Perfect.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely perfect for the bedroom. Easy as pie to set up, excellent picture and sound quality and easy to use for the 85 year old it was bought for. I would definitely buy this again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    A very good buy at Best Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a relatively inexpensive TV in the 24-32 in. range to use for some games, my DVDs, and occasional streaming. I was attracted to this TV due to its price and that Insignia devices have a good reputation for reliability. Given the price, I was pleasantly surprised at how good the display is overall. It's not 4K, but I'm not paying for 4K. At 1080p, it was more than good enough. You need to view the screen head-on (or nearly so) to see it well, but that's not an issue. Sound quality is good enough. I have iy mounted on a floor-mounted stand with wheels so that I can easily move it in and out of position. With a couple of changes in settings, I can install the Steam Link app and use my Steam Deck with it wirelessly. My Nintendo Switch works very well with it with the HDMI connection. Overall, I'm pleased with this TV. I'd give it a 4.5 rating if that was available. The only glitch I've encountered is that the audio stopped working once. A mild reset fixed that.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect size for kids room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for our 9yr old daughter room. Perfect size and i love how you can set a kids profile. The remote seems a little delayed but that may be a user error. We will see

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    App compatibility

    Rated 4 out of 5 stars

    Fire ruins a great little TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the size I needed for our small condo. The picture quality is great. My only problem is it is a Fire TV. This limits it's usefulness. I can't load another web browser. I can't download Spectrum TV app. If I could disable the Fire TV and it was just a "smart" TV, I would rate it 5 star

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV It was the easiest set up yet, especially if you are already familiar with the Amazon Fire interface. Small size is perfect for my office.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy @best buy television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set clear picture easy to set up easy to navigate. Great buy

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi MarkL,

      Thank you for your review! We're thrilled to hear that you're enjoying the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV. It's great to know that the picture quality is clear, and the setup and navigation are easy. Sounds like you made a great buy! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv sounds great the quality amazing and Is easy to use

    I would recommend this to a friend
  • Cons mentioned:
    Button layout, Performance

    Rated 4 out of 5 stars

    32"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall for the price, it's fair. I'm not a huge fan of the remote and there's a delay when switching in between functions.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease
    Cons mentioned:
    Button layout

    Rated 5 out of 5 stars

    Does what I need and much more.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found setup simple and intuitive. I easily added apps I wanted by searching for them. My only complaint is there are no buttons on TV. I have misplaced remote a few times, and buttons would have been helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV for the price. Crisp clear picture. I dropped one star because one of the HDMI ports dies not work. But this was an open box purchase and for the price was not worth returning. I only needed one HDMI and the HDMI -ARC to work. I was able to plug in a 32g flash drive for more memory, and the TV recognized it. so that's a plus.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're glad you're enjoying the crisp, clear picture of your new TV, especially at that price point! We understand the frustration with the non-functional HDMI port, even with an open-box purchase. It's good to know the other HDMI port and the HDMI-ARC are working for you, and that the TV recognized your flash drive for extra memory. We appreciate your understanding and feedback. - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for bedroom. Picture quality is great and easy set up.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're glad to hear that you're enjoying the TV in your bedroom and that the picture quality and setup process have met your expectations. If you have any other comments or need assistance, we're here to help.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    East set up, great picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    East set up, great picture quality, would purchase again

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review! We're delighted to hear that you found the setup easy and are enjoying the picture quality of your Insignia™ Smart Fire TV. It's wonderful to know that you would consider purchasing it again. We appreciate your feedback and look forward to serving you in the future! Ivy | Insignia Support BBY-ExBrand_Insignia