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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2536 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the 32" Class F20 Series LED Full HD Smart Fire TV, especially praising its picture quality and ease of setup. Many also appreciate the size and connectivity options. However, some customers have noted issues with brightness and missing parts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 2,536 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy with this TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great size TV for a nice size bedroom. Having the fire tv built-in instead of a fire stick is a nice feature.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Nice smaller TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound from this TV. It's perfect for a smaller room. I've bought Insignia TVs before and they continue to be a very good value for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Great Spare Room TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Spare Room TV - use for over-the-air tv programs and have hooked it up to a Tablo DVD recorder

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Nice addition

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our bedroom easy setup beautiful picture

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, Soupcitygeno1, for your wonderful feedback! We're delighted to hear that the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV is perfect for your bedroom and that you found the setup easy. It's great to know that you're enjoying the beautiful picture quality. We appreciate you sharing your positive experience with us! Jeth | Insignia Support.  https://www.bestbuy.com/site/insignia-32-class-f20-series-led-full-hd-smart-fire-tv/6495086.p?skuId=6495086 BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    32" insignia is a good quality TV for the price. The sound quality is a tad bit underwhelming especially when using a console. Somehow didn't translate well from using apps to gaming. For gaming the quality wasn't great but it was good enough to keep up. Set up was pretty easy. If you don't want to spend a lot on a TV or maybe for kids room, this is a good buy.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your detailed feedback on the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV. We're glad to hear that you find it a good value and that the setup was easy.

      We apologize for the underwhelming sound quality, especially when using a console. Your feedback is valuable and helps us improve our products. If you need assistance or have any questions, please don't hesitate to reach out to our customer support team. We're here to help ensure you have the best experience with our products.

      Your satisfaction is important to us, and we appreciate your support and recommendation for others considering this TV for a budget-friendly option or a kids' room. Thank you for bringing this to our attention! Rolf | Insignia Support https://www.bestbuy.com/site/insignia-32-class-f20-series-led-full-hd-smart-fire-tv/6495086.p?skuId=6495086 BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Kids love

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV nice size and picture quality is good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Insignia 32 inch F20 class tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Good picture quality. Quick response time. Decent sound.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Good screen at a great price can be used offline.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A decent screen at a great price-- and you can omit connecting it to WiFi if you don't want to do so! You can still use it 'offline'! I realize that's a strange thing to praise a 'smart TV' for, however in my opinion, it's an excellent feature. No 'I'm sorry Dave, you can't watch that DVD, your internet is down.' Just plug this thing in, hit 'skip' and connect things via HDMI, and it's a

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice smaller tv for the bedroom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice smaller tv for the bedroom. I bought it open box excellent, but it arrived without the remote. The call center couldn't help, but the tv department in my local store gave me a remote that works. A bit of a pain, but I'm not counting it against the tv rating. It has nice sound and picture and was happy with the in person help I received.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Tricia,

      Thank you for sharing your experience with the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV. It’s great to hear that you’re enjoying the TV’s sound and picture quality. I’m sorry to hear about the initial inconvenience with the missing remote, but I’m glad the local store was able to provide a solution for you.

      Your positive feedback about the in-person help is valuable and shows the importance of good customer service. If you have any other questions or need further assistance, feel free to ask! Patricia | Insignia Support https://www.bestbuy.com/site/insignia-32-class-f20-series-led-full-hd-smart-fire-tv/6495086.p?skuId=6495086 BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Insignia 32 in 1080 tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and fantastic picture. Very easy to sign in to streaing services. Alexa enabled.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia 32" Class F20 Series LED Full HD Smart Fire TV! We're thrilled to hear that you found the setup easy and are enjoying the fantastic picture quality. It's great to know that signing in to streaming services was a breeze and that the Alexa functionality is working well for you. If you have any questions or need further assistance, please don't hesitate to reach out. Enjoy your new TV! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Insignia 32" Class F20 LED HD Smart Fire TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price! Easy to set up! Great picture! Well worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Pat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd Insignia TV I have purchased. I was easy to set up and has clear picture and great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease, Size

    Rated 5 out of 5 stars

    Fíts perfect on my RV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the perfect size for my RV. Looks great. Is lightweight and easy to set up

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks for your review! We're glad to hear that the TV fits perfectly in your RV. It's great to know our product is meeting your needs and expectations.

      If you have any other feedback or need assistance, feel free to reach out. We're here to help! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Easy to use with DIRECTV Streaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a TV for our DIRECTV Streaming and got this one because it is the most user friendly one with the least steps to viewing because it has a button on the remote that takes you right to DIRECTV and back to the last show you were watching just like cable. I needed this because with two clicks to viewing, it is easier for my elderly parent. I also like that I can use my existing Amazon account to set it up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good tv but I don’t like how when you are scrolling through channels or whatever you hear the click but I can hit it one time and it will click like 3 or 4 times and sometimes there is a lag when scrolling. Not sure if it’s the brand tv or the fire tv side that does it. Also if I lose power to my house I will have to reset the tv because I can’t see a picture, have sound but no picture.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We’re glad to hear that you find the TV to be good overall. We understand how the clicking sound and occasional lag while scrolling can be frustrating. It’s also concerning to hear about the issue with losing the picture after a power outage. We’ll pass your feedback along to our product team to help improve our products. If there’s anything we can do to assist you further, please let us know. Thank you for sharing your experience! Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good Stuff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had reservations at first but this unit has run without any issues. Good picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for the bedroom, light enough to take to the porch for Fall football and great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality very good, installation and setup easy. Price excellent.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful feedback! We're delighted to hear that you're pleased with the picture quality, found the installation and setup easy, and consider the price excellent. Your satisfaction is our top priority, and we're glad to have met your expectations. If you have any further comments or need assistance, please don't hesitate to reach out. Enjoy your product! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    I've had this Chromebook for a year now

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good display color. Nice sound - I have it connected to Bose external speakers. It works nicely with the HDMI connected to my TV. It also works nicely with no external display or speaker. I'm very pleased with the machine.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size tv, exactly what I was looking for. The picture is really good and it has a clear loud volume without a soundbar or having to turn it up all the way.

    I would recommend this to a friend