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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2523 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the 32" Class F20 Series LED Full HD Smart Fire TV, especially praising its picture quality and ease of setup. Many also appreciate the size and connectivity options. However, some customers have noted issues with brightness and missing parts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 2,523 reviews
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Kids love

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV nice size and picture quality is good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Nice addition

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our bedroom easy setup beautiful picture

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, Soupcitygeno1, for your wonderful feedback! We're delighted to hear that the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV is perfect for your bedroom and that you found the setup easy. It's great to know that you're enjoying the beautiful picture quality. We appreciate you sharing your positive experience with us! Jeth | Insignia Support.  https://www.bestbuy.com/site/insignia-32-class-f20-series-led-full-hd-smart-fire-tv/6495086.p?skuId=6495086 BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    You need this TV.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great little TV for the bedroom. Easy to set up and works great. Picture is good quality.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We’re thrilled to hear that you find our little TV great for your bedroom! It’s designed to fit perfectly in smaller spaces while providing excellent picture quality. If you have any more feedback or need assistance, we’re here to support you. Thank you for your wonderful review, and enjoy your viewing experience! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great value all around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was mainly for gaming but I love having access to my firestick as well! Great value- price is reasonable and the quality is top tier. May get another soon!!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the great feedback! We’re glad to hear that the device is delivering a top-tier experience for both gaming and streaming with your Firestick. It’s always rewarding to know our products offer great value and versatility. We appreciate your support and hope you enjoy it for a long time to come!
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Amazing TV at an amazing value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture for the size! Fits precisely where I need it to, but also mobile enough to take outside to watch some football. Would highly recommend for quality and price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love our Insignia 32" smart fire TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We enjoy our new Insignia Fire TV. It has a clear picture and works like the fire stick we were using on the old TV. Has a great picture and we are able to load the streaming apps on fire TV. We had to make an adjustment to the settings to get the digital optical output to work with our older stereo - under settings, audio output, we had to set the Digital Audio format to PCM and then it worked on all stations without static. We were able to use the headphone jack to the stereo, but it would require pulgging it in and out if you want to use the TV speakers - it would be nice if you could use both at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Easy peasy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. It was so easy to set up. I can't believe how great the pictue is. I should have updated the tv sooner!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    PICTURE PERFECT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW! WHAT A PERFECT PICTURE AND VOLUME IS GREAT. I HAVE ONE ON MY KITCHEN WALL, DONT WANT TO MISS UPDATES FROM NEWS OR FAVORITE SHOW. GREAT GIFT IDEA

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Love the energy! A kitchen wall TV with a perfect picture and great sound? That’s a win! Thanks for the great gift idea — sounds like a setup anyone would enjoy.

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Great tv for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using tv for my camper. Perfect size and great picture for what i need . Has all the apps i need. For less than $100 for black friday, cant beat it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great small (Full HD) smart tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a small tv for my kids’ room. Wanted decent picture quality and sound, but struggled to find and 32” smart tvs with full HD (1080p) resolution. The ones I did find from other brands were $400+. Decided to snag this one while it was on sale ($109.99) and it has been perfect for our needs. Also purchased the Best Buy brand Full Motion TV mount ($39.99) to get it set up. It looks and works great. Haven’t had it for an extended time yet, but so far would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice smaller tv for the bedroom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice smaller tv for the bedroom. I bought it open box excellent, but it arrived without the remote. The call center couldn't help, but the tv department in my local store gave me a remote that works. A bit of a pain, but I'm not counting it against the tv rating. It has nice sound and picture and was happy with the in person help I received.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Tricia,

      Thank you for sharing your experience with the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV. It’s great to hear that you’re enjoying the TV’s sound and picture quality. I’m sorry to hear about the initial inconvenience with the missing remote, but I’m glad the local store was able to provide a solution for you.

      Your positive feedback about the in-person help is valuable and shows the importance of good customer service. If you have any other questions or need further assistance, feel free to ask! Patricia | Insignia Support https://www.bestbuy.com/site/insignia-32-class-f20-series-led-full-hd-smart-fire-tv/6495086.p?skuId=6495086 BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1080 P 32 inch TVs are hard to find this one looks great! Tons of features and a great value if you need to replace or are limited to a 32”screen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good tv but I don’t like how when you are scrolling through channels or whatever you hear the click but I can hit it one time and it will click like 3 or 4 times and sometimes there is a lag when scrolling. Not sure if it’s the brand tv or the fire tv side that does it. Also if I lose power to my house I will have to reset the tv because I can’t see a picture, have sound but no picture.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We’re glad to hear that you find the TV to be good overall. We understand how the clicking sound and occasional lag while scrolling can be frustrating. It’s also concerning to hear about the issue with losing the picture after a power outage. We’ll pass your feedback along to our product team to help improve our products. If there’s anything we can do to assist you further, please let us know. Thank you for sharing your experience! Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Insignia 32" Class F20 LED HD Smart Fire TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price! Easy to set up! Great picture! Well worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Unit- Works smooth. Great value.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fire TV aspect of this unit is the biggest selling point. The Fire TV works well, better than Apple TV most of the time. The picture is clear, sound is right on par with other units that are more expensive.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your excellent review of the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV! We're thrilled to hear that you find the Fire TV aspect to be the biggest selling point and that it works well, even better than Apple TV most of the time. It's also great to know that you're pleased with the clear picture and sound quality, especially considering the value.

      Your positive feedback means a lot to us. If you ever have any questions or need assistance, please don't hesitate to reach out. Enjoy your TV! BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Great Spare Room TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Spare Room TV - use for over-the-air tv programs and have hooked it up to a Tablo DVD recorder

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy with this TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great size TV for a nice size bedroom. Having the fire tv built-in instead of a fire stick is a nice feature.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Weight

    Rated 4 out of 5 stars

    little tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not bad for small tv good picture and light weight

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback on our Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV. We're glad to hear that you appreciate the good picture quality and lightweight design.

      If you ever encounter any issues or have questions, please don't hesitate to reach out. We're here to help and ensure you have the best experience with our products.

      Thanks for choosing Insignia™, and we appreciate your support! -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-32-class-f20-series-led-full-hd-smart-fire-tv/6495086.p?skuId=6495086 BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Beautiful TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so very happy with this TV~ very easy set up. Came packaged very nicely and easy to lift it out of the box without fear of dropping it. The picture is so clear!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great inexpensive tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this for a computer monitor. Great picture and better cost.

    I would recommend this to a friend