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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2524 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the 32" Class F20 Series LED Full HD Smart Fire TV, especially praising its picture quality and ease of setup. Many also appreciate the size and connectivity options. However, some customers have noted issues with brightness and missing parts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 2,524 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture at a reasonable price, particularly for a Smart TV.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi ChristopherC, thank you so much for your positive feedback! It's wonderful that you are enjoying the picture quality of your Smart TV at such a great price. We always strive to provide our customers with the best value for their money. Enjoy your new TV! -Carlo, Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I need it for! Good quality, color, and price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought an Insignia TV would be any good, but this little tv hits it out of the park for at 1080p at a good price on sale. Needed a small tv and this TV is way better than expected.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Rickinct, thank you for your fantastic review! We're thrilled to hear that the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV exceeded your expectations. It's great to know that you're enjoying the 1080p quality and the value it offers. If you have any questions or need further assistance, feel free to reach out. Enjoy your new TV!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Weight

    Rated 5 out of 5 stars

    Good Tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great Tv for the price, clear bright piture out if the box. very lite mounted on the wall of my Air stream

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Alexa not responsive enough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good deal. Good sound despite louder than expected. Only issue is that Alexa requires speaking to it several times before executing commands. Overall satisfied and price was good.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We’re glad to hear that you found it to be a good deal with satisfying sound quality, even if it was a bit louder than expected. We appreciate you pointing out the issue with Alexa responsiveness—your input helps us continue to improve.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bedroom TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my sons bedroom. Great TV for the price and some great features as well. Nice clear picture. My other son is like Dad nice TV!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Insignia F20 32in LED TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia is a good tv for the money. I had little trouble with the tv itself as far as installation is concerned. The picture is great, the sound is acceptable. I would be fine owning another one. The wall mount is a different issue. My biggest problem with it is that of its variety of mounting screws, the only ones that fit the tv's holes were way too long to work, even with spaces. I went to a hardware store to get ones that worked.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great TV for the Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for a bedroom or small space. Love that it has Fire TV built in. Great picture, easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is clear. Doesn't take up much room. Great value for the price

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Quality isn't there

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item brand new. Remote stopped functioning within a few months. When I finally got a replacement it was an older model that had been refurbished. Picture is okay, sound is basic. Size was perfect for me.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We’re sorry to hear about the issues you’ve experienced with the remote for your Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV. We understand how frustrating this can be. It’s good to know that the picture and size are meeting your needs, even though the sound is basic. Please reach out to our support team so we can assist you further and ensure you have a satisfactory experience with your TV. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-32-class-f20-series-led-full-hd-smart-fire-tv/6495086.p?skuId=6495086 BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good buy.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for my computer screen. Works great, no problems. Do a lot of zoom meetings, the sound is great, picture is crisp. Easy to read charts and graphs on this.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Office TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bouggt this tv to use in my office and it is the perfect size. This smart tv has it all and i use it every day.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Basic and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid basic TV. Needed a decent sized spot monitor for cheap. Not your home theater choice by any means but a basic affordable TV for a small room or office with good quality.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's great to hear! We're so glad our Insignia TV fits your needs perfectly as a solid, basic, and affordable spot monitor for a small room or office, delivering good quality. - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture but the software was out of date and had to be updated before everything worked. Still a great buy for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to set up and use, Great picture and sound. Good addition to my Smart Fire TV in my livingroom.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    TV Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was easy to set up, reasonably priced and the picture is clear and crisp.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect for my truck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the perfect size and perfect price for a 2020 freightliner cascadia

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, Tpm99! We're delighted to hear that the Insignia Smart Fire TV fits perfectly in your 2020 Freightliner Cascadia. It's wonderful when technology seamlessly integrates into your lifestyle, isn't it? We appreciate your feedback and hope you continue to enjoy your viewing experience on the road! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    32 Insignia

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great TV easy to set up with Prime account great picture and perfect size for this application

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Porch TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for our porch. Picture is clear, color is great and setup only took a few minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Fire good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Love the picture and sound. For a bedroom tv it’s fantastic

    I would recommend this to a friend
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