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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2524 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the 32" Class F20 Series LED Full HD Smart Fire TV, especially praising its picture quality and ease of setup. Many also appreciate the size and connectivity options. However, some customers have noted issues with brightness and missing parts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,524 reviews
  • Rated 4 out of 5 stars

    It Works.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. Picture OK for this price. Do not like the Fire OS. Roku much better.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    A nice option for a bedroom!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good TV that has built-in Fire TV! Having 3 HDMI outputs is really nice. Screen is nice and clear.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive feedback, RyanG! We're thrilled to hear that you're enjoying your Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV. It's great to know that the built-in Fire TV and multiple HDMI outputs are enhancing your viewing experience. We appreciate your support and hope you continue to enjoy your clear and vibrant screen. If you have any questions or need assistance, feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    N/A

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    do not like the fact that a smart TV doesn't allow 'movement'. Remote is limiting, majority of keys do not work. Contacted Insignia on line, didn't make a difference. In store assistance no different.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Vern

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought it for camper bedroom it was a great price and works really well would recommend this for anyone

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review of the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV! We're delighted to hear that it works well in your camper bedroom and that you found it to be a great price. Your recommendation means a lot to us! If you have any other tech needs or questions, feel free to reach out. We're always here to help! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    It’s a Win Win

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Insignia 32” UHD TV replaces a Samsung that I had for many years. I love this TV for the fact that the software side of the tv is very fast. The picture is sharp and the audio is loud. Automatic updates also guarantee you are always running the most current firmware.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia TV.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great affordable TV, my opinion, good, more than acceptable picture, easy to set up and navigate. Had to look up a few things online for direction, but found resolutions. Wish the remote was more robust in regards to features, but acceptable, I do actually rely on my cable remote for most of the heavy lifting. Overall satisfied, can't be beat for the price!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, Motouser! We’re thrilled to hear that you’re enjoying your Insignia™ 32" Class F20 Series Smart Fire TV. It’s great that the setup and navigation were smooth, and we appreciate your insight on the remote functionality. Using your cable remote for key functions is a smart workaround! Your feedback is valuable, and we’re glad you’re satisfied with the quality and affordability of your purchase. If you ever need assistance or have more thoughts to share, we’re here to help. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Insignia 32 inch Fire TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you cannot beat the quality. It is a High resolution 1080p TV. THE PICTURE is excellent and the sound is very clear. The controls respond immediately. All in all very good TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture.lots of features you would not expext.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s good. Nice picture and lots of features

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for a smaller bedroom. Great picture and sound.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks for the feedback! Sounds like the 32" Fire TV is a perfect fit for your space. We’re happy to hear the picture and sound are delivering a great experience.

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to use. Smooth on the picture. Will definitely buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    OFFICE TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for office and great picture quality. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 4 out of 5 stars

    Nice tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv at a good price. I like how easy it is to set up.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We’re glad to hear that you’re enjoying the TV and found it easy to set up. It’s great to know that the combination of quality and value made it a solid choice for you.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    GREAT PICTURE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NEW TV FOR THE KITCHEN. EASY SET UP. WORKS GREAT WITH ALEXA.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Awesome tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv easy to use pictures quality is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity
    Best Buy Employee

    Rated 2 out of 5 stars

    Decent Value If You Overlook the Sub-Par Picture

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV here exemplifies the question "How much are you willing to sacrifice for price?" and, in my opinion, mostly falls short of being an acceptable trade-off between price, features, and quality. Picture quality is objectively poor, though not so bad I can't see it being used as a kid's TV, in a guest room, or situation where it's not your primary TV. Colors are washed out, and the minimal calibration controls mean that getting something even close to 'good enough' is basically impossible. After fiddling with the picture calibration controls for an hour, I was able to get something that wasn't too bad, but the out of the box settings are terrible and there isn't much room for improvement. Audio is tinny, with non-existent bass and overwhelming treble. At default settings dialogue is impossible to hear. Once again, there's not enough room in the adjustments to make it sound as good as it needs to. That said, it's also cheap enough where I doubt these will be primary concerns for those looking to buy it. On to more specific issues: It's terrible for gaming, with the HDMI inputs experiencing notable lag even when set to "Game" mode, and it's even worse as a PC display. DO NOT BUY if you want to hook up a PC or game console to this thing; you will be disappointed and frustrated. Fire TV OS is a mixed bag. On one hand, it has pretty much anything you need for a smart TV platform, on the other it's easily the worst looking, most crowded interface out there , and the amount of ads you'll experience will make you wish you'd bought a dumb TV, instead. Still, the interface is responsive enough in its price and weight class that I can't complain too much. From a feature standpoint, I do appreciate the 3 HDMI inputs on the TV, and that one of them has ARC. I also appreciate the analog composite AV inputs for all my retro gaming and video needs. Tl;dr - unless you're super cash-strapped, it's probably better if you look elsewhere.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi JasonB1984,

      Thank you for taking time to write a review our Insignia™ - 32" Class F20 Series LED Full HD Smart Fire TV. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. In the case that you still have this, feel free to contact my team for further help.

      Dina || Insignia Support || https://www.bestbuy.com/insignia BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Clear and bright presentation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement of a tv that got cracked when it fell. TVs seemed to be getting clearer and brighter.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, SkipO! We're glad to hear that you're enjoying the clear and bright presentation of the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV. It's great to know that you find TVs to be getting clearer and brighter. If you have any other questions or need further assistance, feel free to reach out. Enjoy your new TV! Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great little TV for the price and size

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the size and price. Just needed a small TV for the hallway but wanted Full High Def. Just wish it was a center stand.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi LynneA,

      Thank you for your great review! We're glad to hear that you find the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV to be a great fit for your hallway. We appreciate your feedback about the stand and will take it into consideration for future improvements. Your input is very valuable to us! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this tv for a spare room it works perfectly. Highly recommend

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're glad the TV is a perfect fit for your spare room—great choice and happy viewing!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Insignia TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought 2 of these TVs to put in a lakehouse rental. Love them!

    I would recommend this to a friend