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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2524 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the 32" Class F20 Series LED Full HD Smart Fire TV, especially praising its picture quality and ease of setup. Many also appreciate the size and connectivity options. However, some customers have noted issues with brightness and missing parts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,524 reviews
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    OFFICE TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for office and great picture quality. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    picture perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV, its just the right size for my indoor porch, its a smart TV and I can get all channels with no problem. Most of all the price was right. It was a steal

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV! We're thrilled to hear that it’s the perfect fit for your indoor porch and that you’re enjoying all the features it offers. It's great to know that you found it at such a fantastic price. If you have any questions or need further assistance, please don't hesitate to reach out. Enjoy your new TV! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    GREAT PICTURE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NEW TV FOR THE KITCHEN. EASY SET UP. WORKS GREAT WITH ALEXA.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Awesome tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv easy to use pictures quality is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Insignia 32 inch Fire TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you cannot beat the quality. It is a High resolution 1080p TV. THE PICTURE is excellent and the sound is very clear. The controls respond immediately. All in all very good TV.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity
    Best Buy Employee

    Rated 2 out of 5 stars

    Decent Value If You Overlook the Sub-Par Picture

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV here exemplifies the question "How much are you willing to sacrifice for price?" and, in my opinion, mostly falls short of being an acceptable trade-off between price, features, and quality. Picture quality is objectively poor, though not so bad I can't see it being used as a kid's TV, in a guest room, or situation where it's not your primary TV. Colors are washed out, and the minimal calibration controls mean that getting something even close to 'good enough' is basically impossible. After fiddling with the picture calibration controls for an hour, I was able to get something that wasn't too bad, but the out of the box settings are terrible and there isn't much room for improvement. Audio is tinny, with non-existent bass and overwhelming treble. At default settings dialogue is impossible to hear. Once again, there's not enough room in the adjustments to make it sound as good as it needs to. That said, it's also cheap enough where I doubt these will be primary concerns for those looking to buy it. On to more specific issues: It's terrible for gaming, with the HDMI inputs experiencing notable lag even when set to "Game" mode, and it's even worse as a PC display. DO NOT BUY if you want to hook up a PC or game console to this thing; you will be disappointed and frustrated. Fire TV OS is a mixed bag. On one hand, it has pretty much anything you need for a smart TV platform, on the other it's easily the worst looking, most crowded interface out there , and the amount of ads you'll experience will make you wish you'd bought a dumb TV, instead. Still, the interface is responsive enough in its price and weight class that I can't complain too much. From a feature standpoint, I do appreciate the 3 HDMI inputs on the TV, and that one of them has ARC. I also appreciate the analog composite AV inputs for all my retro gaming and video needs. Tl;dr - unless you're super cash-strapped, it's probably better if you look elsewhere.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi JasonB1984,

      Thank you for taking time to write a review our Insignia™ - 32" Class F20 Series LED Full HD Smart Fire TV. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. In the case that you still have this, feel free to contact my team for further help.

      Dina || Insignia Support || https://www.bestbuy.com/insignia BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the Price!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the Price! Picture looks great and love that it is a smart TV. Great TV for the kids.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Robert,

      Thank you so much for your fantastic review! We're thrilled to hear that you're enjoying your Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV. It's great to know that the picture quality meets your expectations and that it's a perfect fit for your kids.

      If you have any questions or need further assistance, please don't hesitate to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Vern

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought it for camper bedroom it was a great price and works really well would recommend this for anyone

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review of the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV! We're delighted to hear that it works well in your camper bedroom and that you found it to be a great price. Your recommendation means a lot to us! If you have any other tech needs or questions, feel free to reach out. We're always here to help! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast tv with a great picture. Would definitely purchase this tv again.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your review! We're thrilled to hear that you're enjoying the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV. A fast, high-quality picture makes all the difference, and we appreciate your support. We hope it continues to serve you well! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    A nice option for a bedroom!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good TV that has built-in Fire TV! Having 3 HDMI outputs is really nice. Screen is nice and clear.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive feedback, RyanG! We're thrilled to hear that you're enjoying your Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV. It's great to know that the built-in Fire TV and multiple HDMI outputs are enhancing your viewing experience. We appreciate your support and hope you continue to enjoy your clear and vibrant screen. If you have any questions or need assistance, feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV good sound good picture and it's very easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought TV on the Deal Of The Day. Great price. Works perfect

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks for the great review, Beck! We're glad you scored a fantastic Deal of the Day on the Insignia™ 32" F20 Series Smart Fire TV—sounds like it’s performing perfectly and delivering great value. Enjoy your new setup! Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Insignia Fire TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Quality picture. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with my purchase. Customer service was great. I purchase this tv to replace my kitchen tv that went out. I love the fire tv and my roku stick works perfect with this tv. I am able to get all the channels that i was looking for, and the sound is great on this tv. The set up was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia TV.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great affordable TV, my opinion, good, more than acceptable picture, easy to set up and navigate. Had to look up a few things online for direction, but found resolutions. Wish the remote was more robust in regards to features, but acceptable, I do actually rely on my cable remote for most of the heavy lifting. Overall satisfied, can't be beat for the price!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, Motouser! We’re thrilled to hear that you’re enjoying your Insignia™ 32" Class F20 Series Smart Fire TV. It’s great that the setup and navigation were smooth, and we appreciate your insight on the remote functionality. Using your cable remote for key functions is a smart workaround! Your feedback is valuable, and we’re glad you’re satisfied with the quality and affordability of your purchase. If you ever need assistance or have more thoughts to share, we’re here to help. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good Budget TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually surprisingly nice for the value. I usually only buy LG and Samsung TVs but I just needed a small one and didn’t necessarily need 4kUHD. Everything looks surprisingly good on this TV in 1080p, color quality is nice as well.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great little TV for the price and size

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the size and price. Just needed a small TV for the hallway but wanted Full High Def. Just wish it was a center stand.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi LynneA,

      Thank you for your great review! We're glad to hear that you find the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV to be a great fit for your hallway. We appreciate your feedback about the stand and will take it into consideration for future improvements. Your input is very valuable to us! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for a smaller bedroom. Great picture and sound.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks for the feedback! Sounds like the 32" Fire TV is a perfect fit for your space. We’re happy to hear the picture and sound are delivering a great experience.

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Clear and bright presentation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement of a tv that got cracked when it fell. TVs seemed to be getting clearer and brighter.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, SkipO! We're glad to hear that you're enjoying the clear and bright presentation of the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV. It's great to know that you find TVs to be getting clearer and brighter. If you have any other questions or need further assistance, feel free to reach out. Enjoy your new TV! Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    best pc monitor ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just what i was looking for. i use it as a 2nd pc monitor and was a lot cheaper than a 32" monitor. 1080p is great and with firetv i can stream tv as well. cant do that with a regular pc monitor. got it on sale for excellent price. love it!

    I would recommend this to a friend
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