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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2523 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the 32" Class F20 Series LED Full HD Smart Fire TV, especially praising its picture quality and ease of setup. Many also appreciate the size and connectivity options. However, some customers have noted issues with brightness and missing parts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 2,523 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the price!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality and sound for a very good price!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you so much for your positive feedback! We’re thrilled to hear that you’re enjoying the picture quality and sound of the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV. Our team works hard to deliver great value and quality in our products, and it’s wonderful to know that you find it excellent for the price. If you have any questions or need assistance with your TV, feel free to reach out. Enjoy your viewing experience! BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Our Go To TV Brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insignia TVs last a very long time. This is our go to brand for quality. Outlasted our Vizio by years. Easy to use, great picture quality, slim designs and easy to use remote. The sound is really good out of the box too which I wasn’t expecting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work greats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prefect for price and quailty couldnt ask for better

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Insignia TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for the price that was paid. It was a good buy.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We are pleased to hear that you found the product to be of good quality and a worthwhile purchase. Your satisfaction is important to us, and we are committed to providing high-quality products that offer great value.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! Works great in the camper and has a lot of sizes so bought another one that matched just in a different size.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your fantastic review! We're delighted to hear that the TV works great in your camper and that you appreciate the variety of sizes. It's wonderful to know that you bought another one in a different size to match. Your satisfaction is our top priority, and we're thrilled that you're happy with your purchase. If you have any further comments or need assistance, please don't hesitate to reach out!

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Easy to use. More apps.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. I have never owned a Fire TV before, but I tell you what, my next one will be. It's so simple to use! My daughter kept telling me about it. I bought her one and my son another brand. I set them both up, and I was immensely impressed with the Fire TV operation.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Icebox killed another one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product worked as described good picture great price only problem was my girlfriends shoulder that knocked it off dresser to the floor and broke it. Gotta love it probably be repurchasing in the future

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    FireTV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV, great price, 32 inch. Built in Firestick.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality .....Same like other best brand .....

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Home Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for lake home had a probelm with the first one returned it and they gave us a new one. we closed our lake for the winter, so we have the new one at home now and are using it here now . It appears to be working just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has been great for my bedroom. The picture and sound is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV with access to Amazon features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second Insignia Fire TV. We put one in our RV and liked all the features so when our old Insignia Roku tv died we purchased the new one for home. Great tv with lots of viewing options.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks for sharing your experience, RB52! We're thrilled to hear that you're enjoying your Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV and that it's meeting your viewing needs with its access to Amazon features. It's awesome that you liked it enough to get a second one for your home after having a positive experience with one in your RV. If you ever need assistance or have any questions, don't hesitate to reach out. Happy viewing! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV, awesome picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service and love my TV. Would recommend Best Buy for any purchase for a new TV. So glad you had what I wanted exactly!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your fantastic feedback! We're thrilled to hear that you had an awesome experience and love your new TV. It's wonderful to know that we had exactly what you wanted. We appreciate your recommendation and look forward to serving you again in the future! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    My first tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She cute or whateva. Perfect for my new place. Love her

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      She really is a cutie! So happy to hear she’s settling in perfectly at your new place. Enjoy your new Fire TV!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good Value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the Insignia Fire TV. Clear picture, good sound. We're still learning to navigate all the features. It's excellent value for the price. Having used it for several weeks, we do not regret the purchase and would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trusted brand i have bought since 2011 and will continue to buy. Plus great prices

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're delighted to hear that you've trusted Insignia™ since 2011 and continue to enjoy our products. It's wonderful to know that you're pleased with the quality and prices. Enjoy your new 32" Class F20 Series LED Full HD Smart Fire TV! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Susan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this Insignia Smart TV very much. The HD picture is very clear and the color is vibrant. The sound quality is good, it has more of a "base" quality than a thinner "treble" quality .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good TV for a good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV while it was on black friday sale which was an excellent deal. It was shipped with care and no damage. The unit powered on and we have had no issues for a feel months. It works great and as we expected.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, very easy to set up and good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great find

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas gift because i loved the last one i Bought clear pictures and good quality. My son loves it

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Robbie.

      We're happy that you and your son are enjoying the Insignia 32" Class F20 Series LED Full HD Smart Fire TV! It's fantastic to know that our products continue to provide a great viewing experience.

      Thank you for choosing Insignia. If you have any other questions or need further assistance, please don't hesitate to contact our customer support team. - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia