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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2536 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the 32" Class F20 Series LED Full HD Smart Fire TV, especially praising its picture quality and ease of setup. Many also appreciate the size and connectivity options. However, some customers have noted issues with brightness and missing parts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 2,536 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Insignia fire tv…..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This insignia fire tv was an excellent purchase. Picture and sound quality are amazing. Every bit as good as my higher end Samsung. This television is amazing at its price point.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bedroom Telecision Replacement.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture however anything would look great compared to the older one. It is what I expected and am enjoying it. I am not a electronics wizard so my review is as a lay person.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      DonnaM, that's fantastic to hear you're enjoying your new Insignia™ Smart Fire TV! Upgrading from an older TV can make a big difference in picture quality, and it sounds like this one meets your expectations perfectly. We appreciate your honest review, especially from a non-tech expert's perspective. It helps others who might be looking for a user-friendly smart TV for their bedroom. Happy viewing! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    very happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The "Full HD" (1080p) display is very good - a worthwhile upgrade over the 720p model. Easy setup and good smart features. Saved money compared to the name brands, without really giving up anything. Has great input flexibility, including for older devices, which many other TVs lack.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price and picture quality was excellent. I would buying again. I am so happy with this purchase.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are thrilled to hear that you are happy with the price and picture quality of your purchase. It's wonderful to know that you would consider buying from us again. Your satisfaction is our priority, and we appreciate your support. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! Works great in the camper and has a lot of sizes so bought another one that matched just in a different size.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your fantastic review! We're delighted to hear that the TV works great in your camper and that you appreciate the variety of sizes. It's wonderful to know that you bought another one in a different size to match. Your satisfaction is our top priority, and we're thrilled that you're happy with your purchase. If you have any further comments or need assistance, please don't hesitate to reach out!

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pretty shnazzy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my salon. Works great so far! Not bad for the price of a smart tv.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi TheresaV,

      Thank you for your review of the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV! We're delighted to hear that it's working great in your salon and that you're pleased with the value it offers.

      If you have any further feedback or need assistance, please don't hesitate to reach out. We appreciate your support! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great small TV for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just needed a small, simple TV for the playroom. Works great

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Larry,

      Thank you for choosing the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV for your playroom! We're thrilled to hear that it's working great for your needs. Your feedback is invaluable to us, and we're glad to know our product is meeting your expectations.

      If you have any questions or need further assistance, feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound, I’m very impressed with it

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's wonderful to hear! We're so glad you're very impressed with the great picture and sound quality of your Insignia TV! Enjoy the immersive experience! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice picture, good sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit for a small console. Nice picture, good sound.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive feedback. We are pleased to hear that our product is a great fit for your small console and that you are enjoying the nice picture and good sound quality. Your satisfaction is important to us, and we appreciate your support. We look forward to continuing to provide you with quality products.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great bargain!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has great picture and sound quality just like bigger brands. I was told by staff that it is really a toshiba but made for Best Buy exclusively under the insignia brand.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV, awesome picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service and love my TV. Would recommend Best Buy for any purchase for a new TV. So glad you had what I wanted exactly!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your fantastic feedback! We're thrilled to hear that you had an awesome experience and love your new TV. It's wonderful to know that we had exactly what you wanted. We appreciate your recommendation and look forward to serving you again in the future! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never bought this brand of tv before After using it for a few weeks I am pleasantly surprised to say that I like the picture quality and value for the money. I would recommend anyone to purchase this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the price!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality and sound for a very good price!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you so much for your positive feedback! We’re thrilled to hear that you’re enjoying the picture quality and sound of the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV. Our team works hard to deliver great value and quality in our products, and it’s wonderful to know that you find it excellent for the price. If you have any questions or need assistance with your TV, feel free to reach out. Enjoy your viewing experience! BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    The best budget friendly TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity is good and TV is very responsive. Pros: It has better features from the price point of the product. The display is excellent

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi AbhishekA,

      Thank you for sharing your positive experience with the Insignia™ - 32" Class F20 Series LED Full HD Smart Fire TV! We’re thrilled to hear that you’re enjoying the clarity and responsiveness of the TV. It’s great to know that you find the features and display excellent, especially considering the price point. Your feedback is much appreciated! Patricia | Insignia Support  https://www.bestbuy.com/site/insignia-32-class-f20-series-led-full-hd-smart-fire-tv/6495086.p?skuId=6495086 BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great find

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas gift because i loved the last one i Bought clear pictures and good quality. My son loves it

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Robbie.

      We're happy that you and your son are enjoying the Insignia 32" Class F20 Series LED Full HD Smart Fire TV! It's fantastic to know that our products continue to provide a great viewing experience.

      Thank you for choosing Insignia. If you have any other questions or need further assistance, please don't hesitate to contact our customer support team. - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s working perfectly and the colors are beautiful

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, KenL, for your great feedback! We're delighted to hear that your Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV is working perfectly and that you're enjoying its beautiful colors. A great picture makes all the difference in a viewing experience! If you ever need anything else, we're here to help. Enjoy your TV! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good tv and price when on sale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture....setup option menu not so good. Lacks detail controls.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks for your feedback! It's good to hear you're enjoying the picture quality of your Insignia TV. We understand your comments about the setup option menu lacking detailed controls. We appreciate this insight as we continually look for ways to improve our user experience. - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Longevity/quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an Insignia in 2007 & it has been perfect. The sound recently(2022) became low. I had it turned up to the max. Picture was still perfect. Did not hesitate to replace it with another Insignia.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good Tv for the price big enough for my bedroom.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback! We're glad to hear that you're enjoying the TV and that it's a great fit for your bedroom. We always aim to provide quality products at a great value, and it's wonderful to know that this one met your expectations.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my sister that is at an assisted living facility. Perfect size for her room. She is very happy with it.

    I would recommend this to a friend