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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2536 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the 32" Class F20 Series LED Full HD Smart Fire TV, especially praising its picture quality and ease of setup. Many also appreciate the size and connectivity options. However, some customers have noted issues with brightness and missing parts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 2,536 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Quality TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues whatsoever with this purchase. It is serving the needs it was bought for. If you measure the space you need this for and are good with the size, you won’t have reason to be disappointed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Open Box Fire TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased open box 32" tv for use with Xbox S. The tv internal speakers didn't work. I'm using a sound bar so it's not a big deal for me. All other aspects of the tv are fine. Received well packaged, delivered on time with the remote. Good price for what I'm using it for.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We’re glad to hear the TV is working well overall and that it arrived on time and in good condition. While it’s unfortunate the internal speakers didn’t function, it’s great to know your sound bar setup is working as a solid alternative. We appreciate you sharing your experience and hope the TV continues to serve your needs well.

      – Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. Great service. Nice upgrade over my old tv for the price.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi JoshL! Thank you for your feedback! We're pleased to hear that the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV is working as intended and that you had a great service experience. It's wonderful to know that it's a nice upgrade over your old TV for the price. If you have any further questions or need assistance, feel free to reach out. Enjoy your new TV! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great buy quality to price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is great for the price. The user interface is a little slow. Overall this is a really good tv at this price point.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback on the Insignia 32" Class F20 Series LED Full HD Smart Fire TV. We're glad to hear you're pleased with the picture quality at this price point.

      We appreciate your feedback on the user interface. We're continuously working to improve the performance of our smart TV systems. We encourage you to keep an eye out for future software updates that may address this issue.

      Thank you again for your valuable input. - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Insignia TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value TV purchased during Black Friday. My son loves the FireTV addition.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're delighted to hear that you found great value in the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV during Black Friday. It's wonderful to know that your son loves the FireTV feature. If you have any other questions or need further assistance, feel free to reach out. Enjoy your new TV! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Wish you could disable Alexa on it.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up to use as a second monitor on a standing desk. I honestly haven’t used it much as a monitor, but more of a YouTube streaming device to watch walking and running videos while I workout. Still cheaper than an equivalent monitor!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bulit nicely for my 9 and 10 years olds. Sits nice on the nightstand

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi KarieM,

      Thank you for your positive review! We're delighted to hear that the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV is built nicely for your 9 and 10-year-olds and fits well on the nightstand. Your feedback is much appreciated.

      If you have any questions or need further assistance, feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far great TV very clear and vivid picture. I would buy again

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's wonderful! We're thrilled you're happy with the clear and vivid picture quality of your new Insignia TV. It's great to hear you'd buy it again – that's a fantastic endorsement! We appreciate your positive feedback and hope you continue to enjoy your TV for a long time to come. - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    1080p in a small screen for under $100.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am thoroughly impressed with this TV. I wanted something inexpensive as a secondary set. The picture quality is great and the built in FireTV really works out fine for my use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Smart Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart TV, great picture, & solid audio for the price you cannot go wrong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Relax smart

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy my new tv. I'm still leaning how to operate it without a cable network. The remote takes a little bit to get use to. The smart tv is the way to go when you are cutting the cord. Love it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good Value Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for bedroom. Picture quality is good. Easy to set up. I used Amazon Fire Stick in the past, and there is no learning curve to get started.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    A very good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the black Friday special, I paid $79 for it. A great deal!!! It works very well, smart TV, GOOD SOUND ! They could improve the reponse time of the tv after you turn it off and on, but other than that, it is PERFECT

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Fire TV for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little tv for the home office. The color is vibrant, but as with all these tv's the sound is a little low. The Fire TV works well, but it took a long time to initially set up the tv...lots of updating and steps to go through.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    32 inch Insignia fits my bill

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't have room in my bedroom for a huge TV but this fit the bill very well. Great picture, very good sound. Does everything a smart TV is supposed to do though I'm sure at my age I'm not using its full potential.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart tv for the price. Can be slow loading sometimes. Once it catches up it goes quick though. I think the quality of the picture is very clear! I enjoy using it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect picture and quality for the price point. Would definitely purchase again

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful feedback! We're delighted to hear that you're impressed with the picture and quality of our product. It's great to know that you would choose us again. Your satisfaction is our top priority!

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Mikey review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV , does everything I need!! I already have a fire stick loaded with my programs and channels, so I just used a HDMI port and that’s it!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Stick with the original remote.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a very nice TV. Only problem is I purchased a AMAZON FIRE STICK & the TV dosent seem to like the AMAZON FIRE STICK REMOTE. So, I switched back to the original remote that came with the TV & all is fine.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly good sound quality. Crisp picture, viewing angle is limited but that’s not unexpected for an LED TV at this price point. Overall for the price, it’s an excellent TV with a very responsive interface.

    I would recommend this to a friend