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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2524 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the 32" Class F20 Series LED Full HD Smart Fire TV, especially praising its picture quality and ease of setup. Many also appreciate the size and connectivity options. However, some customers have noted issues with brightness and missing parts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 2,524 reviews
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Good value TV, very poor BB customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV at this price point. Very sharp picture, pretty good sound for a small set. Tuner sensitivity not very good. Scan only finds 19 broadcast stations, while 3 other TVs on the same amplified antenna system find 36 to 39. Streaming works very well. Biggest disappointment was store misrepresentation of the condition of an "excellent open box" item. It wasn't. Two l..o..n..g phone calls didn't help, and in 2 visits back to the store they never found a manager I could talk to.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    No problem TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just right size for my bedroom. The picture and sound qualities are fine for the purpose. The Best Buy delivery is efficient and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice little TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. The picture is great and does everything I expected. I do use a sound bar for better sound.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Good TV!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Able to use voice command on remote with Alexa. Price for 1080p Full HD was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Picture is great and you can’t beat the price.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi RyanS! Thank you for your feedback! We're thrilled to hear that you're enjoying your Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV. It's wonderful to know that you find the picture quality excellent and the price unbeatable. If you have any other comments or need further assistance, please feel free to reach out. Enjoy your new TV! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    FIRE TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia Fire TV has a great picture and the sound is good. The price was unbeatable!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TV worked good, support did not

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa button stopped working. tried many resets and fixes. did not work. chat left me on hold for 40 minutes until I found out they were closed. next day they sent me to Geek Squad. They sent me to Insignia. They sent me to Amazon. Amazon was going to send me back to Insignia but suggested buying a new remote.Even though it was 1 month old and seemed should not have to buy a remote, I decided it was worth a try. Service would of been 4 hours and 200 miles. New remote worked fine. I was not prepared for this much service misdirection.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your detailed feedback, StevenJ. We're glad to hear that your Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV is working well now, but we're sorry to learn about the frustrating experience you had with customer support. It's understandable that the service misdirection and the need to purchase a new remote after just one month would be disappointing. We appreciate your patience and hope that your TV continues to perform well. If you have any further issues or need assistance, please don't hesitate to reach out. Thank you for sharing your experience. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Rv sized tv

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect tv for my rv fits in the spot in the bedroom

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're glad to hear that the TV fits perfectly in your RV bedroom. If you have any other thoughts or need assistance, feel free to reach out! Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV, Great Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insignia Fire TV is a great smart TV. Who can beat the price? To top it off, all the extra perks and functions. This is my second Insignia and I am very pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love this tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv, just the right size for our camper for the bedroom, highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product and value, The picture quality and design is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasantly surprised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price point. Plus, it came with a free echo speaker and a 3-month subscription to Apple TV + . I definitely would purchase this brand again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for I purchased it for gives very good picture quality and size worked out perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Insignia TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is great have it in my man cave and it is totally awesome. I have all my favorite channel apps .

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    INSIGNIA MAKES A REALLY GOOD QUALITY 32 INCH TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I GOT THIS TV FOR MY DAUGHER WHO LIVES ACROSS TOWN. I AM GLAD THAT I GOT THE FULL HIGH DEFINITION VERSION. SHE LOVES IT AND THE PICTURE AND SOUND ARE MOST EXCELENT!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Small TV but great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice TV for its size. The pictures is crystal clear and is easy to operate. The TV comes with quite a few apps that are free to get other programs.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid TV for a bedroom or spare room. The remote is flimsy and it's definitely not a 4k TV, but, for the price, hard to find a better value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits TV Cabinet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets our needs and provides smart TV in master bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great price, excellent tv

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price! Needed something smaller for the extra room and worked perfectly! Next will be a 70 inch for the living room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture and features.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality and smart TV features made this purchase a great value. Only con was they didn't provide the smaller mounting bolts for the 100mm VESA mount.

    I would recommend this to a friend
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