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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2523 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the 32" Class F20 Series LED Full HD Smart Fire TV, especially praising its picture quality and ease of setup. Many also appreciate the size and connectivity options. However, some customers have noted issues with brightness and missing parts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 2,523 reviews
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv for the money. The clarity is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and very easy to use, even for toddlers to be able to leverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our daughter's tv stopped working and we found this one and the reviews were great. Love it!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience. We’re so glad you found this TV and that it turned out to be a great replacement for your daughter’s. It’s wonderful to hear that the positive reviews matched your expectations and that you’re loving it. We truly appreciate your support and are happy the product is bringing satisfaction to your home.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Very Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the TV is better than some of the higher priced televisions that I have purchased. It was bought as a replacement tv for my grandson and he is very pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spare TV for a great price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice tv for a spare bedroom at a great price!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sleepy time, no bueno..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv works out ok, it’s just annoying that I have to wake it up and go back to the app I had open and watching.. it times out and goes black after it’s paused for more than 5 - 10 minutes… I admit that I haven’t looked into increasing that sleep timer… one day I will though… lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect size for my bedroom.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this smart tv to replace its earlier non smart version. It’s the perfect size for my bedroom.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Sounds like a perfect upgrade! We're glad the Insignia 32" F20 Series Smart Fire TV is the right fit—both in size and in features—for your bedroom. Smart functionality in a compact form? That’s a win-win for comfort and convenience. Enjoy all your favorite shows right from your cozy corner! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for something to replace older tv. This checked all the boxes!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Fire TV Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV worked well. Good picture and function for the price. This gets only 3 stars due to having to return it because it was not able to support the spectrum app for our cable service

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback with us. We are glad to hear that the TV worked well and that you were satisfied with the picture and function for the price. We apologize for the inconvenience caused by the TV not supporting the Spectrum app for your cable service. Your feedback is valuable to us, and we will use it to improve our products and services. We appreciate your support and understanding.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Yup get it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a small room works great and has all of the most popular smart tv features.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tv is a good value for the price. No complaints and it works as it should.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Insignia 32”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic Fire ready tv. Perfect size for my porch.0

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good deal.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV for the price. Picture is bright and clear. Sound is Average

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    TV for our RV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect. I’m still trying to figure out the remote but the tv works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what we needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for our guest room. We got it so we could stream TV instead of using cable. Setup was a breeze.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, PhyllisR, for your thoughtful feedback on the Insignia 32" F20 Series Smart Fire TV. We're happy it's been the perfect streaming solution for your guest room and that setup was so smooth. Tine | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Insignia is Fire

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is all that I need to stream shows. The Fire TV feature allows me to controll the TV with my phone and remote.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi MarcelinaM,
      We’re so glad to hear your Insignia™ 32" Fire TV is hitting the mark! It’s awesome that the Fire TV features are making streaming and control super convenient for you whether with your phone or the remote. Thanks for choosing Insignia to power your entertainment! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My Best Buy TV experience!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality tv for the price … very satisfied!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the TV and all the features, nice picture. Very satisfied overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for my office. The help was amazing as always at this store

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    “Fire” TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy hook up. Great picture and sound. LOVE my new tv. Open box deal!!!!

    I would recommend this to a friend