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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2523 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the 32" Class F20 Series LED Full HD Smart Fire TV, especially praising its picture quality and ease of setup. Many also appreciate the size and connectivity options. However, some customers have noted issues with brightness and missing parts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 2,523 reviews
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Insignia 32" Fire TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited over a year to review my first Insignia 32" Fire TV because I wanted to see how it held up and it’s been solid from day one. Setup was quick, the picture is crisp, the sound is better than expected, and the Fire TV interface makes streaming effortless. After a year of daily use, it’s still reliable, easy to use, and exactly what I was hoping for.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good small tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little TV. Use it in the guest room. Clear picture and great quality. Only con is i wish that the remote was not preset to Amazon features/ channels.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv for truck

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this tv for my truck and it works great..the picture quality and the fact that is a smart tv you cant go wrong with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease
    Cons mentioned:
    Performance

    Rated 4 out of 5 stars

    A few problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture, easy set up. I had a problem setting up the streaming remote, the sound won't function but started by it self after a few weeks. Also the picture freezes sometimes.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback on your new Insignia TV. We're pleased to hear you're happy with the picture quality and found the setup easy. We understand your initial frustration with the streaming remote and the sound issue. We're glad to hear the sound resolved itself after a few weeks, though we'd certainly like to understand why that occurred. Regarding the occasional picture freezing, that's definitely something we'd like to help you troubleshoot. While it's good to hear it's not a constant issue, any freezing can disrupt your viewing experience. If the problem persists or worsens, please don't hesitate to contact our customer support line at 1-877-467-4289, so we can explore potential solutions and ensure you're able to fully enjoy your new TV. We appreciate you bringing these points to our attention. - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Really nice picture. Just need to have numbers on the remote

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    So pleased with the 32" I also bought the 43" Fire

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a lightning strike damaged a lot of electronics at my Miami home, I replaced a number of Samsung TVs with new Samsungs at BB. However, I was so impressed with the 32" Insignia Fire TV that I bought it to replace my blown 27" Samsung TV/Computer Monitor. I am extremely pleased with that decision because of its features, picture quality, capabilities, and price. So pleased that I went back to BB and bought the Insignia 43" Fire TV to replace the blown outside patio TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Weight

    Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for the price. Light, Easy to hang , good pic, good sound.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! That’s fantastic to hear! The Insignia™ 32" Class F20 Series TV sounds like it’s delivering exactly what you were looking for—great value, easy setup, and solid performance. Thanks for sharing your experience, and happy watching! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Value Smart TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and size.This 1080p tv is perfect for the bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. TV responds a bit slow sometimes to remote but acceptable for the price. I wouldn't go below the FHD model. Great size for home gym. Acceptable performance for occasional use. I'd go to a higher end model if it's your primary tv or used daily.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Best TV for the price.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV for my mother. She had been dissatisfied with the recent purchase of another brand. Setting up the Insignia F20 Series Smart TV was a breeze. The picture quality is exactly what one would expect of a Full HD TV. This set also comes with a comprehensive list of preloaded streaming services, such as Netflix, Max, YouTube, etc. The main reason this particular model caught my attention was the price. It was actually cheaper than the 32-inch TV my mother had previously bought which was of the HD (not Full HD) variety. So, if you are on a tight budget and looking for a not-so-large smart TV for your kitchen or bedroom, look no further.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your fantastic review! We’re happy to hear that the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV has met your expectations and that your mother is satisfied with it. It’s great to know that the setup was easy and that the picture quality and preloaded streaming services are enhancing your viewing experience.

      We appreciate your recommendation and are glad that you found great value in this purchase. If you have any questions or need further assistance, please don’t hesitate to reach out.

      Enjoy your TV! - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Setup ease, Size

    Rated 5 out of 5 stars

    Great affordable tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was setting up a small home gym and wanted to be able to stream youtube and my cable provider's stream app while not taking up too much space in the room. This tv did so perfectly with lots of features and easy setup for a low price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great TV; Great Price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this Fire TV! We have the 24" for the bedroom (and love it), so when our other TV went out in the living room, we decided to get the same TV as the bedroom, only bigger. This TV is easy to use, has a great picture, and works well by itself, and with additional components. We use our Dish Hopper with it and a DVD player as well. We also got 3 months +7 days of free Apple+ TV. Thank you, Best Buy, for an awesome TV at a great price (although, I see it is $10 cheaper now, I'm still happy I got it when I did!)!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally purchased this 24" tv to use as a monitor at work. When I realized the shelf could accomodate a larger tv I returned it the next day unopened and got the same exact tv except it is 32" I work in resort/timeshare sales and use this to show customers pictures and video of resorts they can go to. I purchased a mini computer stick smaller than my cell phone and it mounts on the back of the tv and plugs into the HDMI. Nice and clean with no wires hanging out. This tv is an excellent value with great features and picture quality for THe price. on sale for $99.00.... Are you kidding me, WOW! .....I first learned about Insignia when I purchased a 42" for my bedroom in 2018. It doesn't get a lot of use and I still have it and never had a problem. For an entry level tv with built in smart Fire TV it's a home run. The user interface and remote are user friendly and Intuitive. You don't have to read a manual or anything to figure it out. It's just common sense and most important, it works. Very simple, very easy, nice design and great picture quality for my intended use. For that reason I gave it 5 star across the board.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good TV for apartments and students

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like the idea of a smart TV ( I'm 20 years old) but the fire tv is very user friendly. The tv is a good size for an apartment. Might want to go biger for a house. I wish that you could dim it more because i like to watch tv to sleep. The quality is low to mid. It is worth to $100 i paid while it was on sale but i wouldnt pay much more for it. Maybe it will be worth it if you used all the apps.The prosesing speed is also really quick.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Weight

    Rated 5 out of 5 stars

    Insignia Fire tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for cost. Easy to connect to internet. Excellent picture Tv is extremely light

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're delighted to hear that you're enjoying the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV. It's great to know that you found it to be a good value, easy to connect to the internet, and that the picture quality is excellent. The lightweight design is definitely a plus! If you have any other questions or need further assistance, feel free to reach out. Enjoy your new TV! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Insignia 32" full HD fire TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia 32" class F20 full HD LED TV is a great TV for the money. The picture is super clean and crisp. It's is to set up and easy to navigate with the voice control remote. If you're looking for a great affordable TV, this is it. The Insignia fire TV makes streaming easy with the preloaded apps.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great smart TV for a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an inexpensive brand, I have always had amazing luck with Insignia. Very simple to set up, and the picture quality is great without any adjustments. Perfect smart tv for a teen room, or spare bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease, Size

    Rated 5 out of 5 stars

    nice tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works fine and set up was easy. Great size for a bedroom wall.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're delighted to hear that everything is working well and that the setup was easy for you. It's great to know that the size is perfect for your bedroom wall. We appreciate your support and look forward to serving you again.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Overall - I'm pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I am pleased with this TV so far. The picture quality is excellent, I haven't figured out the sound control yet - commercials seem quite loud compared to the TV show and movie sounds. Connecting to Xfinity (Comcast) cable was super easy and adding the new TV to the Xfinity (Comcast) remote control took all of 5 seconds. The size, 32', is a bit smaller than I wanted but I'm adjusting to it. The stand feet were a bit hard to install and adjust but I finally got them installed correctly.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your detailed feedback! We're glad to hear that you're pleased with the TV's picture quality and ease of connection to Xfinity (Comcast). We appreciate your patience with the sound control and stand feet installation. Your insights are valuable to us, and we're happy to know you're adjusting well to the TV size.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Wonderful tv.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv. It has a great picture quality, it's a nice size for a LED tv, and the tv has a lot of different features.

    I would recommend this to a friend
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