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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2535 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the 32" Class F20 Series LED Full HD Smart Fire TV, especially praising its picture quality and ease of setup. Many also appreciate the size and connectivity options. However, some customers have noted issues with brightness and missing parts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 2,535 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Overall - I'm pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I am pleased with this TV so far. The picture quality is excellent, I haven't figured out the sound control yet - commercials seem quite loud compared to the TV show and movie sounds. Connecting to Xfinity (Comcast) cable was super easy and adding the new TV to the Xfinity (Comcast) remote control took all of 5 seconds. The size, 32', is a bit smaller than I wanted but I'm adjusting to it. The stand feet were a bit hard to install and adjust but I finally got them installed correctly.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your detailed feedback! We're glad to hear that you're pleased with the TV's picture quality and ease of connection to Xfinity (Comcast). We appreciate your patience with the sound control and stand feet installation. Your insights are valuable to us, and we're happy to know you're adjusting well to the TV size.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Setup ease

    Rated 4 out of 5 stars

    Good TV-Firestick Pairing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was for my bedroom after not wanting a TV in my room for more than 8 years. Personal preference… I just sleep in my room lol. Sure, I could have gone with a much larger, costlier, hi-tech set but didn’t want size to overwhelm the dresser space where I placed this. I mostly trust and prefer LG over other brands but appreciated Best Buy’s branding with Firestick which made this purchase a must have. That said, set up was a breeze, quality-picture-volume-ease of remote great. Only downside is constant notifications everyday for a Music impotent which isn’t an app I stay on my TV. It’s pretty annoying and I didn’t have this before buying this set. It’s also popping up in my living room TV notifications. But I still recommend this brand/2-pc set for under $150.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease, Size

    Rated 5 out of 5 stars

    On Fire Smart TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just upgraded to the Smart Fire TV in the Bedroom. This TV is a great size for there and always us to have all our streaming services available without special add-ons. Nice picture on a great TV with easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bright colors pops off on the screen good TV and its size

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Weight

    Rated 5 out of 5 stars

    Tv review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Easy 2 use. Lightweight. Quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Makes Me Want to Watch TV Again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Insignia is great. The bigger screen, the superior audio and image clarity, more capabilities... a vast improvement over my old TV. I found myself watching less and less TV. My new TV may change all that.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bedroom TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this tv for about a month. Bought it to have tv for grandchildren and as a computer monitor for me. So fay everything is GREAT! Great price, picture, ease of use Everything we needed

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease, Weight

    Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Lightweight, great picture, easy set-up, affordable. Highly recommend!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you so much for your positive feedback! We’re thrilled to hear that you found our TV lightweight, with a great picture, easy to set up, and affordable. Your recommendation means a lot to us. If you have any further comments or need assistance, feel free to reach out. Enjoy your new TV! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Setup ease, Weight

    Rated 5 out of 5 stars

    Perfect portable for moving around the house

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a 42" and 55" Insignia FireTV in the previous couple of months (replaced way old TVs that died). The interfaces and ease of use led to me cutting the cable with FIOS and switching to YouTube TV. Getting rid of those boxes meant I could finally get a small one that could easily move between the back porch, basement or garage. The light weight and manageable size make this the perfect TV for that use, along with the superior FireTV interface of these TVs. Great experience so far

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great replacement for my 7 year old TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Insignia TV hass so much better quality of the picture that the older Panasonic TV that I'd had for years. Both are 32" and both are "smart" Tvs. The Panasonic was 7 years old and supposedly the "go-fast" TV of the Panasonic line at the time. This TV has so many smart features and apparently a internal processor to accommodate. Very happy with the picture quality, and the smart features. My rating is really a 4.75 stars, however the scale above will not allow partial stars to be given. I do not care for this remote that came with, the buttons are too small for my big fingers [I wear a size nine glove] and that is why I have dinged the rating from a full five stars. This Tv fits perfectly into my entertainment center, and is just what I needed and wanted to replace the aging Panasonic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great TV for price and features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on sale and this is well worth the price.Easy to set up and wide variety of apps thru fire TV.Also interface with different features is seamless.highly recommend.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Appreciate the detailed review, William! Sounds like you got a great deal with smooth setup and a solid app experience—thanks for the recommendation!

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Insignia 32" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue I have with this tv it turns it self off after a couple of hours! I bought it for my Bedroom and after time the TV will ask if I'm STILL WATCHING - LOL and I I use ECHO DOT for music etc. I can have the TV turned off but when I ask ECHO to listen to a song the TV TURNS on ! At times I have to say ' Amazon' listen to Celine DION on Pandora then the TV doesn't turn on!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Great TV - Great Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and perfect size for my extra bedroom. The picture is really good and the streaming channels were already installed and easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Picture quality

    Rated 4 out of 5 stars

    Above average TV, Excellent TV for price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Above average TV, Excellent TV for price. Picture is very good. Not super crisp like more expensive LED's, but pretty much untouchable at this price (129). Sound is average, but lots of external speaker options. All the apps I use are downloadable, and work well. Love the the hardwired 1 GE port on the back for fast reliable connection. The only real complaint I have, like many others, is that it doesn't remember your last input (e.g. HDMI2), so it defaults to the main menu every time. Thus, I had to get a programable remote control, to be able to hit one button to turn the tv on and go to my computer, Blu-ray, directv box. Definitely worth the money though, would definitely buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    32 inch Fire TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this insignia 32 class F20 smart Fire TV. Few months back and really glad that we got. This was very easy, set up and quality is excellent. Could Nash for a better picture? It's just works really good. Especially with the added features being a smart TV I would Harley recommend that and also maybe look in buying it at the Best Buy, they're always been really good. To deal with other purchases with may there. They're really, really good people to be buying something from.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size, Weight

    Rated 5 out of 5 stars

    insignia

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect size, sound and picture for my master bedroom, also light weight for mobility.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good Value for the Money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this television to replace the set I had in my home office that died. I didn’t want to spend a lot of money since I only watch while I’m working. I have to say that for the money, this television is a fantastic value. Built in Fire tv, 3 HDMI inputs, decent speakers and above a great picture, better than the Vizio I have in my bedroom that cost twice as much. Overall this is a great buy for a bedroom, office etc.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    I love this TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV, and watching it is a pleasure. The setup was really easy, and the networks they default to are the ones I already subscribed to. Just had to log in with my info and was able to view all. The colors and video are clear and colorful, and the sound is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great small TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! We put this up in our dining room and this is so convenient. The set up was extremely easy. You need to buy a mount for the wall if you don’t want to use the stand. The mount for this size tv is fairly inexpensive. This is a great TV.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback, MamaObi! We're delighted to hear that you're enjoying the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV in your dining room and that the setup was easy. It's great to know that you found it convenient and that the wall mount option is affordable. If you have any further comments or questions, feel free to reach out! Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Weight

    Rated 5 out of 5 stars

    Great value from Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Very good picture quality and easy to stream local cable programming. Sound quality is better than other TVs purchased in the past as the speakers are located on the bottom not our the back. Easy to mount with standard size bracket as it is very light.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful review, Ronnie! We're delighted to hear that you find the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV to be a great value with very good picture quality and easy streaming of local cable programming. It's fantastic that you appreciate the sound quality and the convenient speaker placement. We're also glad to know that it was easy to mount. If you have any questions or need further assistance, feel free to reach out. Enjoy your TV! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia