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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2536 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the 32" Class F20 Series LED Full HD Smart Fire TV, especially praising its picture quality and ease of setup. Many also appreciate the size and connectivity options. However, some customers have noted issues with brightness and missing parts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 2,536 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Insignia 32

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture quality I’ll recommend it it’s a little bit thick tho

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV For price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. It an affordable choice. Having Alexa built in is great.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's wonderful to hear! We're so glad you love your Insignia TV, especially that it's an affordable choice and that having Alexa built-in is great. Enjoy your viewing experience! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great addition to Child’s Playroom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv ! Fantastic Price, could be more happy with this purchase for my daughters Bedroom

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We are delighted to hear that you are pleased with the TV and found it to be a fantastic price. It's wonderful to know that it has been a great addition to your daughter's bedroom. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and great price as always from Best Buy!!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's wonderful to hear! We're so glad you're enjoying your Insignia TV and that you found it to be a great value, as always from Best Buy. - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Love it!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My partner and I enjoy our TV, and given how great of a deal Best Buy gave us, we are able to come back to look at other products of theirs without worrying about financial issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There’s a reason we go to Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Walked in. Found what we were looking for, and it works as advertised.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for sharing your experience! We're glad to hear that you found exactly what you were looking for and that the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV is working as advertised. Your satisfaction is our priority, and it's great to know that Best Buy continues to meet your expectations. If you have any questions or need further assistance, feel free to reach out. Enjoy your new TV! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Good Buy From Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good TV for the price. We bought it for our daughters room. Has good streaming capability but the picture quality could be a bit better. Overall we are happy with the product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Feels like aa hotel TV with a default menu when On

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV for the price, but defualts to the manufacturer menu rather than last ussed input. This means for kids, an adult has to select the input each time the TV is turned on, rather than opening to the last viewed channel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a chance as we hadn't bought this brand before and its amazing! Any other future tv we need will be this brand! And the remote is very accurate which is a nice change to the usual luck we have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Primarily use as a computer monitor! works great! Plugged in utilizing HDMI port and no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good blender m

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Verry good welcome McDonald cheeseburger as a good blender m

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We appreciate your insights and are committed to continuously improving our services. Your comments help us understand where we can make enhancements to better serve you. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    nice tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought as present for my wife's shop and she's very happy with it. hung it on swiveling wall mount

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review of the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV! We're delighted to hear that your wife is very happy with it and that it fits perfectly in her shop. The swiveling wall mount sounds like a great addition. If you have any further feedback or questions, feel free to reach out. Enjoy your new TV! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    tv purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy buy, knowledgeable sales, efficient checkout.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's wonderful to hear! We're so glad you had an easy buying experience with knowledgeable sales and an efficient checkout for your Insignia product. Thank you for sharing your positive experience! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Insignia TV for bedroom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart TV with nice features. Takes a while to set-up since there were no instructions. The TV and remote hardware aren't the best quality, but for the price it's adequate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for a small TV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great secondary TV for my living room to allow me to watch multiple games at once. It's a FireTV so has the familiarity of a Fire Stick and allows you to download all kinds of apps for your streaming needs.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    DISAPPOINTED IN THE FIRESTICK REMOTE

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the fire stick insignia television from Best Buy when I was switching my service from Comcast to DIRECTV STREAM. I don’t think I can possibly express my disappointment in the operation of the fire stick. I knew it wasn’t going to be as sophisticated as the Comcast remote, but I had no idea it was that basic. If I had known that, I never would’ve made the purchase. The fire stick remote is kind of a joke. I am not a technical person so I don’t know what it takes to going into programming and I’m assuming that it must be expensive to do it correctly . This remote is so basic and it takes so many steps to complete one action, that it’s really pathetic. I hate the fire stick… End of story. And if you’re going to write me back and ask me why I don’t use Alexa… I do. Alexa is just as bad as the remote control. She never gets anything right… Sometimes it takes two or three times to repeat something… And she’s extremely slow… Actually make that just in general, the TV And anything you ask it to do take such a long time. Just to put one positive spin on this horrendous review, the TV is great. I have absolutely no problems with the TV…it works fabulously… It’s just that I can’t stand using it because of the tediousness of the remote control!!!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Janny,

      Thanks for taking the time to connect with us about your concern with your Insignia™ - 32" Class F20 Series LED Full HD Smart Fire TV. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.

      Dina || Insignia Support || https://www.bestbuy.com/insignia BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    My not so New TV.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not able to get to view my new insignia TV due to damages but I did purchase this product in the past and I can say I was satisfied with my purchase.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review of the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV. We’re sorry to hear about the damage to your new TV. It’s great to know that you were satisfied with your previous purchase of this model.

      If you need any assistance with the damaged TV, please don’t hesitate to reach out to our Insignia customer support team (877-467-4289). We’re here to help! - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice television. Good color and speakers. Recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv at a great price. Does what I need it to do.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive feedback on the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV. We're thrilled to hear that you're enjoying the great value and functionality of your new TV. Your satisfaction is our priority, and we're glad it meets your needs perfectly. If you have any questions or need further assistance, please don't hesitate to reach out. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Good TV, A tad Tinty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV for what is needed as an extra side one for my family room so I can watch extra events. The tint at normal seems a tad higher normal.

    I would recommend this to a friend