Customer Ratings & Reviews
- Model:
- NS-32F202NA23
- SKU:
- 6495086
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the 32" Class F20 Series LED Full HD Smart Fire TV, especially praising its picture quality and ease of setup. Many also appreciate the size and connectivity options. However, some customers have noted issues with brightness and missing parts.
This summary was generated by AI based on customer reviews.
Love it!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My partner and I enjoy our TV, and given how great of a deal Best Buy gave us, we are able to come back to look at other products of theirs without worrying about financial issues.
I would recommend this to a friend- Pros mentioned:Picture quality
Buybest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture good picture good picture good picture
I would recommend this to a friend Insignia TV for bedroom
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smart TV with nice features. Takes a while to set-up since there were no instructions. The TV and remote hardware aren't the best quality, but for the price it's adequate.
I would recommend this to a friendMy not so New TV.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not able to get to view my new insignia TV due to damages but I did purchase this product in the past and I can say I was satisfied with my purchase.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review of the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV. We’re sorry to hear about the damage to your new TV. It’s great to know that you were satisfied with your previous purchase of this model.
If you need any assistance with the damaged TV, please don’t hesitate to reach out to our Insignia customer support team (877-467-4289). We’re here to help! - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Good TV, A tad Tinty
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV for what is needed as an extra side one for my family room so I can watch extra events. The tint at normal seems a tad higher normal.
I would recommend this to a friend- Pros mentioned:Size
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv for your spare or kids room. Purchased two of them.
I would recommend this to a friend Good Buy From Best Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good TV for the price. We bought it for our daughters room. Has good streaming capability but the picture quality could be a bit better. Overall we are happy with the product
I would recommend this to a friendFeels like aa hotel TV with a default menu when On
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV for the price, but defualts to the manufacturer menu rather than last ussed input. This means for kids, an adult has to select the input each time the TV is turned on, rather than opening to the last viewed channel.
I would recommend this to a friendWell worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took a chance as we hadn't bought this brand before and its amazing! Any other future tv we need will be this brand! And the remote is very accurate which is a nice change to the usual luck we have!
I would recommend this to a friendWorks Well!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a good deal at regular. Excellent deal at the Outlet store!
I would recommend this to a friendSound mismatch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the features were as described, there was an occasional mismatch between the video of a person speaking and the sound we heard. This problem was not experienced on another TV playing the same video.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We’re glad the features met your expectations, though we understand the concern about the audio and video mismatch. Your observation is important, especially since the issue didn’t occur on another TV with the same content. We appreciate you bringing this to our attention as it helps us work toward better performance and reliability.
Keith | Insignia Support
Cheaper because don’t last long.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Died after 3 weeks. No picture just lines on screen.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Insignia 32
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture quality I’ll recommend it it’s a little bit thick tho
I would recommend this to a friend Good value for a small TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great secondary TV for my living room to allow me to watch multiple games at once. It's a FireTV so has the familiarity of a Fire Stick and allows you to download all kinds of apps for your streaming needs.
I would recommend this to a friendAmazing
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing tv and great service when trying to decide what to get.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .That's fantastic! We're thrilled to hear you're enjoying your amazing TV and that you received great service while deciding what to get. Thank you for your positive feedback! - Carl | Insignia Products
- Pros mentioned:Picture quality
DISAPPOINTED IN THE FIRESTICK REMOTE
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the fire stick insignia television from Best Buy when I was switching my service from Comcast to DIRECTV STREAM. I don’t think I can possibly express my disappointment in the operation of the fire stick. I knew it wasn’t going to be as sophisticated as the Comcast remote, but I had no idea it was that basic. If I had known that, I never would’ve made the purchase. The fire stick remote is kind of a joke. I am not a technical person so I don’t know what it takes to going into programming and I’m assuming that it must be expensive to do it correctly . This remote is so basic and it takes so many steps to complete one action, that it’s really pathetic. I hate the fire stick… End of story. And if you’re going to write me back and ask me why I don’t use Alexa… I do. Alexa is just as bad as the remote control. She never gets anything right… Sometimes it takes two or three times to repeat something… And she’s extremely slow… Actually make that just in general, the TV And anything you ask it to do take such a long time. Just to put one positive spin on this horrendous review, the TV is great. I have absolutely no problems with the TV…it works fabulously… It’s just that I can’t stand using it because of the tediousness of the remote control!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Janny,
Thanks for taking the time to connect with us about your concern with your Insignia™ - 32" Class F20 Series LED Full HD Smart Fire TV. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Dina || Insignia Support || https://www.bestbuy.com/insignia
Excellent quality on an excellent price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has to be one of the best TVs we have ever bought. I recommend this product to everyone looking for a good quality TV on an affordable price.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your positive experience with the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV! It’s great to hear that you’re impressed with its affordability and built-in Fire TV platform. While it may not have all the bells and whistles of higher-end TVs, the standout feature is definitely the seamless integration of Amazon’s Fire TV streaming device. Enjoy your entertainment, and happy binge-watching!
-Paul | Insignia Support
Good Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still getting used to the smallish picture, but if you’re going for casual use here, it’s a good choice. Audio quality is just average, so don’t expect much. Broadband wifi streaming functions great.
I would recommend this to a friendHAPPY
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Best Buy! I just ordered a TV for my Granddaughter who lives in Colorado!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your wonderful feedback! We're thrilled to hear that you love shopping with Best Buy and that you were able to order a TV for your granddaughter in Colorado. Your satisfaction is our top priority, and we appreciate your continued support!
- Carl | Insignia Products
Great TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, looks pretty good and I like the Fire TV system
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, LuisE! We're thrilled to hear that you're enjoying the Insignia 32" Class F20 Series LED Full HD Smart Fire TV and that you like the Fire TV system. It's great to know that the TV looks good to you. Enjoy your viewing experience! Jeth | Insignia Support.