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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2523 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the 32" Class F20 Series LED Full HD Smart Fire TV, especially praising its picture quality and ease of setup. Many also appreciate the size and connectivity options. However, some customers have noted issues with brightness and missing parts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 2,523 reviews
  • Rated 5 out of 5 stars

    Purchase transaction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent help from employee in finding what we wanted and finalizing purchase.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review! We're delighted to hear that our employee was able to assist you in finding exactly what you wanted and finalizing your purchase of the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV. If you have any questions or need further assistance, feel free to reach out. Enjoy your new TV! BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Quality Product and Great Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price for a quality product, I purchased it online and was able to pick up in just a few hours.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too slow compared to roku

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Firetv is extremely slow to remote selections. Slow to chose app. Slow to select program. Ill stick to Roku devices. Price was good though.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen resolution and streaming. Perfect price and value.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review of the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV! It’s fantastic to hear that you’re enjoying the great screen resolution and streaming capabilities. Finding a TV that offers both quality and value is always a win. If you have any favorite apps or shows you love watching on it, feel free to share! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    32” tv

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little tv- was a little hard to get set up w the cable tv it w support we got it

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We’re glad to hear that you like the TV. We apologize for any difficulty you experienced setting it up with the cable TV, but we’re pleased that our support team was able to assist you. Your satisfaction is important to us, and we’re happy that everything is now working well for you.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    32” TV review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart TV for the price. Easy setup. Would recommend.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're glad to hear that you find the smart TV to be a great value and that the setup was easy. Your recommendation means a lot to us, and we appreciate you sharing your positive experience. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    TV with Bluetooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best part about this tv is that I can connect my Bluetooth when everyone is asleep at the house; so I'm still hearing my programs the way I want to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen, wanted a non smart, but this was all I could find, so I just skip using the smart aspect, especially since it is amazon.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We’re glad to hear that you appreciate the great screen quality. We understand that you were looking for a non-smart TV, and we appreciate your flexibility in choosing our product despite this. It’s good to know that you’re able to enjoy the TV by simply skipping the smart features. If you have any questions or need assistance, please don’t hesitate to reach out. Thanks again for sharing your experience! Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a great TV, purchased for second home, using it in a bedroom.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're glad to hear that the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV is a great addition to your second home. It's wonderful to know that it's working well in your bedroom. If you have any other thoughts or questions, feel free to share! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Don't buy this

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy this TV. It was fine the first few months. But it's almost impossible to download apps without switching back and forth between internet connections. And you're streaming service? Forget about it. You have to disconnect and reconnect several times to somewhat get a reliable stream. My router is right next to the TV, there are no connection issues, it even shows on my TV full strength, yet however it doesn't want to play streaming services properly. You're better off using this as a computer monitor. I'm going back to a Roku TV and I will never come back

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hinge detached

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the computer but the hinge detached from the back cover after having it only 10 months.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Lyle tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tv for my craft room! And since it’s a fire tv app my streaming apps were easily downloaded. Perfect little tv 10 out of 10 Would recommend

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your positive feedback on the Insignia™ - 32" Class F20 Series LED Full HD Smart Fire TV. We’re thrilled to hear that it’s the perfect addition to your craft room and that you found the streaming apps easy to download. Your satisfaction is our top priority and your feedback is greatly appreciated.

      Enjoy your viewing experience! |Angelica| Insignia Support| https://www.bestbuy.com/site/insignia-32-class-f20-series-led-full-hd-smart-fire-tv/6495086.p?skuId=6495086 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Insignia TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live insignia brand. Have 2 tvs and cannot beat the value

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you so much for your positive feedback, Altha! We're thrilled to hear that you love the Insignia brand and find great value in your TVs. Your satisfaction is our top priority, and we truly appreciate your support. Enjoy your viewing experience! Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    TV is OK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the TV but, seems slow to startup and there is no daily sleep timer

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're glad to hear that you like the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV. We understand that the slow startup and lack of a daily sleep timer can be a bit inconvenient. Your input is valuable, and we'll make sure to pass it along. We appreciate your support and hope you continue to enjoy your TV! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Enjoying this smart tv. Very happy with the purchase. The sound is not 100% Have to turn it up over30 to hear. My hearing is very good so it is not that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal great purchase.great service good people,will be back.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with your purchase and our service. It's fantastic to know that our team made a positive impression on you. We look forward to welcoming you back!

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. Just needed a cheap smart TV for a kids room. It works fine. Got it on sale. Can't complain. However, there is a loose screw rattling around inside the TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good set and has blue tooth audio. If you're use to Roku, FireTv will a take a little time to get use to, but it does all the streaming you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv upgrade, though a bit smaller than the original , this one is amazing. I didn’t know what I was getting myself into with an Amazon fire tv but after a small adjustment, I love it. Very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There's a reason their called Best Buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Thank God for Best buy. As always for the price always has great products. And service at The geek squad and Samsung desk the best. Recommend.

    I would recommend this to a friend