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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2536 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the 32" Class F20 Series LED Full HD Smart Fire TV, especially praising its picture quality and ease of setup. Many also appreciate the size and connectivity options. However, some customers have noted issues with brightness and missing parts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 2,536 reviews
  • Rated 4 out of 5 stars

    Good Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting used to the smallish picture, but if you’re going for casual use here, it’s a good choice. Audio quality is just average, so don’t expect much. Broadband wifi streaming functions great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lookin good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product came right on time. Looks great on the lanai.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks for your review! We're glad to hear that your new TV arrived on time and looks fantastic on your lanai. Enjoy your viewing experience!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Dad's Smart TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great T V for the bedroom and easy to use for my father

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Kyle,
      Thank you so much for your kind words and for choosing the Insignia™ 32" F20 Series Smart Fire TV! We're thrilled to hear it's been a great fit for your father's bedroom and that he finds it easy to use. Making technology accessible and enjoyable for everyone is exactly what we aim for. If you ever have any questions or need support, we're here to help. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Excellent quality on an excellent price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has to be one of the best TVs we have ever bought. I recommend this product to everyone looking for a good quality TV on an affordable price.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive experience with the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV! It’s great to hear that you’re impressed with its affordability and built-in Fire TV platform. While it may not have all the bells and whistles of higher-end TVs, the standout feature is definitely the seamless integration of Amazon’s Fire TV streaming device. Enjoy your entertainment, and happy binge-watching!
      -Paul | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Bargain

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! great TV at a great price . Easy to set up. 2nd one I purchased.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi KevinofOC,

      Thank you for your fantastic feedback on the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV! We're thrilled to hear that you found it to be a great bargain and easy to set up. It's wonderful to know that this is the second one you've purchased. Your satisfaction is our priority, and we're glad our TV meets your expectations. Emman | Insignia Products BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Nicoya 62

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for a 32 inch tv lots of options to watch movies

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks for the great feedback, Nicoya! We're glad to hear you're enjoying the value and variety your Insignia™ Smart Fire TV offers—having so many options for movie watching definitely makes for a fun and flexible viewing experience. We appreciate you sharing your thoughts! Jeth|Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Too slow compared to roku

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Firetv is extremely slow to remote selections. Slow to chose app. Slow to select program. Ill stick to Roku devices. Price was good though.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV with Bluetooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best part about this tv is that I can connect my Bluetooth when everyone is asleep at the house; so I'm still hearing my programs the way I want to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great Fire TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We put this little guy in the kitchen and it works well. No mounting issues, easy connectivity to our network and sign in to streaming accounts. The Fire TV remotes are great, especially with the one touch APP buttons. So easy, its my 5 year olds favorite TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv upgrade, though a bit smaller than the original , this one is amazing. I didn’t know what I was getting myself into with an Amazon fire tv but after a small adjustment, I love it. Very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Enjoying this smart tv. Very happy with the purchase. The sound is not 100% Have to turn it up over30 to hear. My hearing is very good so it is not that.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 2 out of 5 stars

    Good tv, software failures + missing software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It turns on it logs into amazon its inexpensive even with the insurance (protection plan). Its a good size. The issue is that the company lies to you about the software capabilities and apps you can get. The only apps you can get are amazon based and the store has a bunch of app spots but doesnt have anything. Even the amazon apps are few. Also, yes screws are convenient for building the tv but trying to build it yourself takes a bit of skill. For a tv. At least it registered my amazon accound and connected to the internet. I couldn't even get tv service on the built in antenna!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Lyle tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tv for my craft room! And since it’s a fire tv app my streaming apps were easily downloaded. Perfect little tv 10 out of 10 Would recommend

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your positive feedback on the Insignia™ - 32" Class F20 Series LED Full HD Smart Fire TV. We’re thrilled to hear that it’s the perfect addition to your craft room and that you found the streaming apps easy to download. Your satisfaction is our top priority and your feedback is greatly appreciated.

      Enjoy your viewing experience! |Angelica| Insignia Support| https://www.bestbuy.com/site/insignia-32-class-f20-series-led-full-hd-smart-fire-tv/6495086.p?skuId=6495086 BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. Just needed a cheap smart TV for a kids room. It works fine. Got it on sale. Can't complain. However, there is a loose screw rattling around inside the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Product and Great Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price for a quality product, I purchased it online and was able to pick up in just a few hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Ben!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful help from Ben choosing a TV for my 88 year old mother. It was exactly what we were looking for. It was a perfect fit! He didn't try to sell anything but what we asked for. Much appreciated! He is very Knowledgable and knows his stuff!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen, wanted a non smart, but this was all I could find, so I just skip using the smart aspect, especially since it is amazon.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We’re glad to hear that you appreciate the great screen quality. We understand that you were looking for a non-smart TV, and we appreciate your flexibility in choosing our product despite this. It’s good to know that you’re able to enjoy the TV by simply skipping the smart features. If you have any questions or need assistance, please don’t hesitate to reach out. Thanks again for sharing your experience! Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen resolution and streaming. Perfect price and value.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review of the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV! It’s fantastic to hear that you’re enjoying the great screen resolution and streaming capabilities. Finding a TV that offers both quality and value is always a win. If you have any favorite apps or shows you love watching on it, feel free to share! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    HAPPY

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Best Buy! I just ordered a TV for my Granddaughter who lives in Colorado!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful feedback! We're thrilled to hear that you love shopping with Best Buy and that you were able to order a TV for your granddaughter in Colorado. Your satisfaction is our top priority, and we appreciate your continued support!

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Insignia tv.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I made this purchase. Had it delivered, tracking delivery was on point. I am considering to buy another TV and will be using your store for sure.

    I would recommend this to a friend