Customer Ratings & Reviews
- Model:
- NS-32F201NA26
- SKU:
- 6614070
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the 32" Class F20 Series LED HD (720p) Smart Fire TV, especially regarding its excellent picture quality and ease of setup. Many appreciate the size, finding it suitable for bedrooms, and some like the weight, noting its convenience for mounting. However, some customers have expressed concerns about the product's durability, and a few have mentioned issues with the remote control and brightness.
This summary was generated by AI based on customer reviews.
Broke within a week
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke within a week, haven’t gotten to take it back to the store yet.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for bringing this to our attention. This is certainly not the experience we want for our customers, especially within the first week of ownership. Please contact our support team at 877‑467‑4289 or email us at insigniasupport@bestbuy.com so we can help resolve this for you.
Thank you for choosing Insignia.
Allen | Insignia
insignia tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.screen goes completely green .. will play for a few hours than has to be turned off
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Dear Insignia Customer, thank you for taking the time to share your feedback. We’re sorry to hear that your experience with the Insignia™ – 32" Class F20 Series LED HD Smart Fire TV, Model NS‑32F201NA26, has been impacted by the screen turning completely green after a few hours of use. That’s certainly not the experience we want for you. Your feedback is important to us and helps us continue improving our products and overall customer experience. Please feel free to contact us directly at 877‑467‑4289 or insigniasupport@bestbuy.com, and we will be happy to assist you.
Rafay | Insignia Products
Follow up with your customers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.How can I review it when I’m still waiting on the item. Shipped on November 28th and still waiting.
No, I would not recommend this to a friendLoud static glitch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv randomly cuts out into a static screen and is very loud static.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there, thank you for sharing your experience with your Insignia 32" F20 Series TV, and we’re sorry to hear that you’ve been dealing with the loud static and sudden screen interruption, as we understand how disruptive and frustrating that can be; we’d be glad to look into this further with you, so please feel free to reach out to our team at 877‑467‑4289 or insigniasupport@bestbuy.com, and we truly appreciate you taking the time to let us know about your experience.
Darshan | Insignia
Would not buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was glitching after one day returned and bought something else
No, I would not recommend this to a friendDo not buy!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv glitches every 5 seconds i hate it so much terrible quality DO NOT BUY!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Akassy, thank you for taking the time to share your experience with the Insignia – 32" Class F20 Series LED HD Smart Fire TV. We are sorry to hear the screen is glitching so frequently, issues like that can be incredibly frustrating, and we truly appreciate you letting us know. You’re welcome to reach out to our support team, who will be happy to assist you and help resolve the issue. Our team is available at 1‑877‑467‑4289 or you can email to insigniasupport@bestbuy.com.
Sam | Insignia
Not Worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had the TV for less than a month, only watched a few times, and it has already blown- would not recommend.
No, I would not recommend this to a friendINSIGNIA 32"TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its crap.keeps flipping around loosing picture and comes back on.returning it
No, I would not recommend this to a friendGarbarge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broken after one and a half months. Screen is gray all i hear is sound.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Toni, thank you for sharing your experience with us. We’re sorry to hear that your 32" Insignia F20 Series TV stopped working after just a month and a half and is only showing a gray screen with sound, we understand how frustrating that is. Your feedback is important to us, and we’ll use it to help improve future products. Our support team can take a closer look at the issue and review troubleshooting or warranty options with you at 877‑467‑4289 or insigniasupport@bestbuy.com.
Darshan | Insignia
Less than a year old and already done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is already dead it’s not even a year old……………..
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Ashley,
Thank you for your review. We are sorry to hear that your Insignia 32" F20 Series TV is no longer working. Please reach out to our support team at 877-467-4289 or insigniasupport@bestbuy.com so we can help resolve this for you. Thank you for choosing Insignia.
Allen | Insignia
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for 80$ dont spend more than that or you'll be sorry I was
No, I would not recommend this to a friendNot Happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not have a clue that purchasing a different replacement TV brand name would present totally different programming!!!!
No, I would not recommend this to a friendNot happy with purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv freezes and the picture goes out often not happy with purchase
No, I would not recommend this to a friendnot a very good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.thing is junk randomly turns off and screen turns all green an staticy
No, I would not recommend this to a friendHad a problem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for 2 weeks then would shut down after it was on for a couple hours. Returned to store.
No, I would not recommend this to a friendBroken
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Breaks the day after return expires. Do not recommend
No, I would not recommend this to a friendWaste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 3 days. There's not much more to say than that.
No, I would not recommend this to a friendbad insignia
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned to store.... Stopped working two weeks after I bought it...
No, I would not recommend this to a friendTv doesnt work with wifi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't hook up to wifi, tried over and over again
No, I would not recommend this to a friend- Pros mentioned:Picture quality, Size
Insignia
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture... perfect size... sounds great.....
I would recommend this to a friend