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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 13023 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the 32" Class F20 Series LED HD Smart Fire TV for its picture quality, affordable price, easy setup, and smart TV capabilities. They appreciate the great picture quality at an affordable price, making it a good value for the money. Customers also find the TV easy to set up and use, with its user-friendly interface and built-in streaming services. Additionally, many customers enjoy the convenience of the smart TV features, such as the Fire TV platform and access to various streaming apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 450 Showing 8,981-9,000 of 13,023 reviews
  • Rated 5 out of 5 stars

    Cashier was the reason why I opened the charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cashier was hands down amazing. I truly wish I had done this review a long time ago so I could get her name, but I truly appreciated how she wasn’t in a big hurry or made me feel like your store was closing and I needed to leave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice. TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice TV to watch while riding my stationary bike. I don’t have it hooked up to cable, but it lets me see lots of programs with my Prime membership. I am very pleased with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed shopping at Best Buy. The people there are always friendly and knowledgeable and the products. I appreciate their honesty and great customer service. I was a little worried about the television at first because it cut off on me but it only did it the one time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this brand of TV. We bought 3 of them. The only issue I had was with one of them, the picture went and it was just over a year. So I bought another one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your average tv for a quick setup. I got it for a friend who recently moved here, and so far he likes it. I'd say if you wanted higher resolution or want a gaming tv, don't get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice monitor for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a monitor for a classroom at church so they could view the worship service. This allowed a connection to do that without paying big bucks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv, little sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little tv we use in our RV, the only complaint I have is with the sound quality and volume. The Speakers on tv arent the best I enjoy high-quality sound but at this price, I was not expecting much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! We have the Toshiba Fire TV in the living room and were going to get the same for the bedroom but the Insignia was on sale. Worked out great because we saved money and still got a great tv! Very happy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV seems to not work well with Twitch App but overall I enjoy the TV. I got it at a great price and I'm enjoying the TV. The quality is great and the image is lovely. It's really a good TV to have for college or for your bedroom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great television for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television is great for consumers that are beginning to use the power the internet to enhance their TV watching experience. I was able to log into my streaming services with ease and use all the apps from my other Amazon products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is great and it's fun to mess with Alexa. The drawback to this television is that any app that you use MUST be available in the Amazon app store, and there's not much there; no direct TV app, and that's a huge downside. Good tv, bad functionality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buyer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv fine employee was great. Manager was an jerk Was close to closing. Manager was locking up 5 min early. The little girl was doing a great job until she got an chewing out in front of us for letting us in

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Tv works great when its not turning off

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is good for its price. But after a while of owning the tv, the tv sometimes randomly shuts off and turns back on. I don't understand why it does that but for the price, I cannot complain.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    Should have gotten the equivalent Roku Model

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV itself works well. The alexa remote that came with the TV has been broken from day one (the center button sticks and makes it virtually impossible to enter usernames and passwords). This TV replaced a Roku TV and the Roku experience is much better than Amazon's. I don't appreciate amazon's interface forcing content into my TV experience that I don't want nor do I want my kids to experience as the default setting. There were no Roku TVs of equivalent price in-store at the time I purchased this one.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi!

      We understand that your remote control is not working properly. Please know that you can contact us on the link below, so that we can assist you with this matter and any other issue that you have with your TV.

      Viridiana E. Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great while it lasted. Geek Squad great support.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was great while it worked. About a month before warranty expired, TV backlight went out. Best Buy Geek squad offered a gift card so we could replace as they didn't have the TV. Very good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for your spare rooms

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is fantastic. It combines all of our options to watch Netflix, Amazon prime, etc. all in one place while still giving us the option to watch our normal cable channels. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Smart TV for Tiny Area

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reviewing several other models I opted to buy Insignia because Fire TV was included in the purchase. Powered up the TV, linked my Amazon account after a quick update to the software. TV is running perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Too small :-/

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only giving 3stars because both the 32 & the 40inch were $99.99 and sold out quick. The 32 is super small almost like a computer monitor, had to return. Great for kids room though

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy EVERRRR!!...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family loves this TV the love the fact that they can watch different movies shows and cartoons - as well as play games!! Its AWESOMENESS THANK YOU SOOO MUCH FOR BEING THE BEST STORE TO BUY COOL TV'S!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for it's size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's my first firestick. I'm loving it. I don't like that I can't dim the screen, it's in my bedroom and would like to dim the brightness.

    I would recommend this to a friend