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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 13023 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the 32" Class F20 Series LED HD Smart Fire TV for its picture quality, affordable price, easy setup, and smart TV capabilities. They appreciate the great picture quality at an affordable price, making it a good value for the money. Customers also find the TV easy to set up and use, with its user-friendly interface and built-in streaming services. Additionally, many customers enjoy the convenience of the smart TV features, such as the Fire TV platform and access to various streaming apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 604 Showing 12,061-12,080 of 13,023 reviews
  • Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and the brand with smart tv it’s better

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    F20

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product serves its purpose. Good value for the quality presented.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How do you use sleep timer if it has that feature?

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 2 out of 5 stars

    Stopped working after 9 months

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 9 months. TV will just turned off by itself and no matter how many times you restart it does the same thing. Wouldn't recommend that TV.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Yana!

      Thank you for writing a review about our 32" Fire TV! We know how frustrating is when a product does not last as expected. We would love to assist you further in this situation, so please feel free to contact us at the link below!

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    I hate this thing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I asked for a smart tv so I could use it with internet only. It is for an Airbnb unit. This TV requires you to sign in to Amazon Prime. You can’t use it any other way. To download apps you need the account. Can’t have my own account open for guests. It was the first thing I asked the attendant at the store if I needed an account & she said no. Amazon & Best Buy just want to suck more money out of you. Samsung has a smart TV that is open & is not hooked to Amazon unless you want to use Prime. Besides ease of use, quality of image & sound are good.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thank you for taking the time out of your day to give us your feedback on this TV. I understand that you seem to be in between a rock and a hard place but I can assure you that we can get on the right path. Please contact us at 877-467-4289 so that we can help you out.

      Brian C. Insignia support BBY-ExBrand_Insignia

  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Don’t buy a display tv without a remote

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought tv without a remote so I bought a replacement on Amazon and it didn’t work. I tried buying 2 more controllers after that and still couldn’t get them to work on the tv

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Connected to PBS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually this was the only tv to connect PBS, I was shocked!!!! The only downside, it was a 2018 version and I wanted a newer model. None of these TVs are able to connect to PBS!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bought open box for pickup. No remote. Haven't use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv would work if I could find a compatible remote. I purchased it open box and have not had a chance to use it because the remote did come with it. I have purchased 3 other universal remotes and they don't work either. So I've spent more for the tv than I would have had I purchased it brand new and if I return it, they will charge $40 for not having a remote. I eve. Went instore to by a remote. Was suggested by the associate to purchase a Trek remote and that didn't work either.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, MrsBee.

      I am definitely aware that this situation with your 32" Fire TV Edition TV can be frustrating. In an ongoing effort to provide the best possible experience with your product, I would really love to provide you with alternatives for it. This is why I kindly as you to reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you.

      Cesar G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Not what i expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playstation 4 doesn’t display properly on this tv. I wouldn’t recommend it if you’re plugging anything into it. If you’re using it as a standalone smart TV it should be fine. 720p is extremely outdated though.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Would not buy again

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv loads super slow when accessing the fire kids… which I bought it for my toddlers room.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Lalala,
      Thank you for taking the time to review our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1-(877)-467-4289 Daily 8am - 9pm CST, and we will gladly assist you in the best way possible.
      Chelsea
      Insignia Support
      https://www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    OK quality, slow functions - need streaming stick

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    about what to expect for a TV like this. icture quality is OK smart features are a bit slow though

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is okay. Picture seems darker than I like. I should been a little more attentive to the picture before purchasing. It's a good starter tv. Have too purchase things I don't want so I can get the one app I want too watch movies from

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited 45 minutes for someone to help me. Then they gave me incorrect info. Luckily I was able to go back and get a price match. Also, employees don’t explain much about the product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the TV advertised as a smart TV, but it doesn't connect to the internet without a cable - not a very smart tv!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi,
      Thank you for writing a review for our Fire TV. I am really sorry to know that you are experiencing this situation with our product, I understand that it can be really disappointing when this kind of things happen. In this case, I would really like you to get in contact with our support team for us to be able to assist you with this situation. Please get in contact with us in the link below, our agents will be more than glad to help you out.
      Aldair O.
      www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    No casting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good purchase. My disappointment is not being able to cast from my apple devises to it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is a lower grade tv, but works as expected. It has the smart features, which I do appreciate however. It is great for a younger child who wants to use apps and game.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way to hard for an online paid pickup..waited a full 15 minutes then had to go through another line to get out the door. Walmart takes a minute at the most, i wont do it again regardless of the price, my time has value.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this tv at the end of june. The tv is for my daughter to take to college with her. The tv has not yet been hooked up and or used. However, my daughter is pleased with it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 2 out of 5 stars

    Not reliable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very unreliable turns off, switches output and the smart tv is sub par.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi RandallH,

      Thank you for taking time to write a review our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV. I want you to know that we deeply care about the experience our customers have when purchasing Insignia Products. This is why I would like to properly assist you by reviewing your situation with this TV since it should be working correctly. Please reach out to us through the link below where we will gladly help you with this.

      Dina || Insignia Support || https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute trash, do not buy this tv or brand period. We bought 3 of these for our children’s rooms and they are so ridiculously slow by the time you find something to watch you don’t even want too or have to to watch anything anymore. Sometimes the tv just turns on by itself. We have 3 of them like previously stated and that all do this. Internet is fine.

    No, I would not recommend this to a friend