Customer Ratings & Reviews
- Model:
- NS-32DF310NA19
- SKU:
- 6247254
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the 32" Class F20 Series LED HD Smart Fire TV for its picture quality, affordable price, easy setup, and smart TV capabilities. They appreciate the great picture quality at an affordable price, making it a good value for the money. Customers also find the TV easy to set up and use, with its user-friendly interface and built-in streaming services. Additionally, many customers enjoy the convenience of the smart TV features, such as the Fire TV platform and access to various streaming apps.
This summary was generated by AI based on customer reviews.
Ehhhh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best television for me because I wanted to be able to connect to spectrum but fire tv does not have that capability, other than that it’s a decent tv.
No, I would not recommend this to a friendJust "OK"
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this TV for a spare room. Wasn't aware I needed wifi. Clerk didn't explain. TV kept pausing and going to screen saver
No, I would not recommend this to a friend- Cons mentioned:Remote control
Remote doesn't work after a handful of uses.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 10 year old daughter bought this with her own money. Used maybe 10 times and now the remote doesn't even work. It turns off and on but nothing else. We can buy a new remote for $48.00 but from this experience, it will likely break within a few uses. Very disappointed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello!
Thank you for writing a review for our 32" Fire TV edition TV, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow
Roberto E.
www.insigniaproducts.com/contact-us
- Cons mentioned:Speed
Don’t waste your money on this tv.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this in 2020 and it now runs extremely slow. I will not buy another fire tv.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi bml2k2,
Thanks for taking the time and effort to leave a review our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV. We sincerely apologize for this disappointing experience that you had with our television as it works very slow given it was just purchased on 2020. We will use the feedback to make us better and to ensure we can provide you a satisfactory experience. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
- Cons mentioned:Remote control
Don’t like!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like it. It takes forever to come on. Have to push a lot of different buttons to make it work. I just use digital antenna, don’t have internet. No number buttons on remote, can’t just put in what channel I want, the channels aren’t in order. Doesn’t give you any information about what is on the channel you want. I don’t have the box. Can I return it??? Not at all what I wanted. No book with tv to help.
No, I would not recommend this to a friend - Cons mentioned:Performance
Piece of Garbage!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give it a lower star if I could. Piece of garbage! It hardly works and when it decides to turn on it takes 30 minutes to work! I was in the middle of a move, so I missed my return window! This hunk of junk deserves to placed in a dump! Shame on Best Buy for carrying such a worthless product!
No, I would not recommend this to a friend Would not recommend - TV Flawed
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this TV back in July 2020. Since that time I have noticed the TV turns itself on randomly. I did some research online to see if anyone else has had this problem and found that others are having the same issue. This is a bit creepy and at this point I think I'm just going to buy another TV. I spoke with insignia customer service and was told this is a software issues which they are unable to fix at this time. This is crazy....
No, I would not recommend this to a friendugh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i hate this tv. the opening screen is way too bright even after adjusting the settings. the sound is muffled or way too loud. one must have membership with prime. if you click on an app your somehow magically enrolled into a subscription without any confirmation. to avoid this, one must set up parental controls which forces you to use a pin in every single screen. need to reset the mute on previews constantly. possibly not for individuals with sensory sensitivity
I would recommend this to a friend- Cons mentioned:Speed
Forced to use Amazon
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You cannot download any additional apps unless you sign in with your Amazon account. The TV is slow and crashes so much. The software cannot handle switching between the limited apps that come pre-installed. The screen looks fine but otherwise this TV is useless. I wish I would have known sooner so I could return. Trash.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV, I understand how upsetting it is when things don't work as expected, that's why I would kindly ask you to contact us if you ever encounter another issue with your product, we'll be more than happy to provide any needed assistance.
Insignia Support
Angela
1 great 1 terrible
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased 2 of these 1 workes great the other spots working periodically and has to be unplugged and set up all over again from the beginning
No, I would not recommend this to a friendOk purchase.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The feet are hard to put on. Can be hard to set up depending on cable provider. Picture is ok.
I would recommend this to a friendSimple and average
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's good for the price you pay. It's good for a bedroom. The picture quality is a little fuzzy and the sound is average.
I would recommend this to a friendAlright for a smaller screen
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great smart tv; I had just become spoiled to larger screens. From my bed, wearing contacts, the letters on the large font Guide was illegible
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi RLRL!
Thank you for sharing your thoughts on our Smart Fire TV, we're constantly working to improve our products and your feedback is extremely important for us, I would kindly as you to contact us using the link below as we'll be more than happy to further assist you:
www.insigniaproducts.com/contact-us | Maria P. Insignia Support
- Pros mentioned:Smart tvCons mentioned:Remote control
Insignia tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is a good buy for the price. The remote is from the early 20th century design.
No, I would not recommend this to a friend Nope
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you’re usinga live streaming service like Hulu it kicks out multiple times daily despite all strenuous to resolve via Fire customer service. Other than that it’s great.
No, I would not recommend this to a friend- Cons mentioned:Performance
Won't Last Long
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it under six months and it freezes on the power up screen. Unable to move forward
No, I would not recommend this to a friend Mine must be the the one Lemon
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unless this TV is supposed to do this when I use the remote power button to turn off the tv it does do that. But Wait any button if touched accidentally turns the TV back on so pretty much it just goes into a sleep mode Not Off! When I press a power button on a remote to turn Off a TV call me crazy I assume it’s really off. Of course I’m just past my return date otherwise it would be going back.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi There!
Thank you for taking the time to review our Insignia - 32" Class F20 Series LED HD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
Had Wifi Issues
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a 43 inch Toshiba firetv and wanted something smaller for the bathroom. I had no trouble with the Wifi playing shows on my 43 inch but had lots of issues with this TV in same location. Tried trouble shooting, but no improvement. played fine near wifi, but not reason I purchased. Returned.
No, I would not recommend this to a friendJames Hart
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had problem with the HDMI CONECTION .Won't work on cable .Thought it cable but it was in New TV. Call Best Buy no reply we have contract agreements Poor service..
No, I would not recommend this to a friend- Cons mentioned:Remote control
remote don't work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is great but yesterday my remote just stopped working. It only works to turn the TV on and off and nothing else.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!,
Thank you so much for writing a review for our 32” Class LED HD Smart Fire TV Edition TV, we would like to apologize for the experience that you went through and we know this can be disappointing. I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us