Customer Ratings & Reviews
- Model:
- NS-32DF310NA19
- SKU:
- 6247254
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the 32" Class F20 Series LED HD Smart Fire TV for its picture quality, affordable price, easy setup, and smart TV capabilities. They appreciate the great picture quality at an affordable price, making it a good value for the money. Customers also find the TV easy to set up and use, with its user-friendly interface and built-in streaming services. Additionally, many customers enjoy the convenience of the smart TV features, such as the Fire TV platform and access to various streaming apps.
This summary was generated by AI based on customer reviews.
Not recommend
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Insignia 32” F20 Series disappointed me with its lackluster display quality and sluggish interface. The colors appeared washed out, and the overall picture felt subpar. Navigating through menus was frustratingly slow. Definitely not worth the purchase.
No, I would not recommend this to a friend- Cons mentioned:Remote control
Unhappy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Supposedly open boxed tv in excellent condition came with no plug for tv and no remote. I bought a remote and cannot pair it with tv. Only turns on and off. I did get a used plug from Best Buy. Now tv is just packed away in my closet. What a waste of money. I’m furious!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
We apologize to read about your experience with our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be. We truly appreciate your feedback, please feel free to reach out to us if you have any questions or doubts. Our agents will be more than happy to assist you, please follow the link below or reach as at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Gem
Insignia Support
www.insigniaproducts.com/support
Good tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my little cousin for Christmas. She's 2 and loves it. She thinks Santa bought it for her when I did lol.
I would recommend this to a friend- Cons mentioned:Remote control
Horrible Product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not waste your time and money with Insignia TVs. They are a piece of garbage. I’ve bought 4 of this particular brand and none make it past the two year mark. The 32” barely made it past the year mark. First the remote stops working and then the TV just goes black. I’ll stick with Sony.
No, I would not recommend this to a friend - Pros mentioned:Price
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not impressed did not work correctly had to return it. Price was right the tv is not
No, I would not recommend this to a friend Did NOT need a 'smart TV' - lots of hassle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the Insignia™ - 32" Class F20 Series LED HD Smart Fire TV and returned it to the store because it seems to have been damaged in production. A bubble was found UNDER the screen itself when I opened the package (shipped to my home). I returned this to the store, but that return and replacement (for a smaller 24" 'dumb TV') took me a very long time (about 2 hours). Then I had to cancel the 5-year Geek Squad contract and get a new 5-year Geek Squad contract - but was told that my RETURN was made possible by my calling Geek Squad for support (I had used the 5-year contract). I had to negotiate for a rebate of that 5-year contract on a defective product which I returned. While there was lots of hassle, all the people who worked with me were friendly, gracious, helpful, trying hard to do the right thing and to make me (as a customer) happy in the right ways. But it took me a very long time because of the defective product which had been shipped to me, but was NOT FROM the store (in town) where I returned it.
No, I would not recommend this to a friend- Cons mentioned:Performance
Do not purchase
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a terrible tv. It is extremely difficult to set up and it has never worked right. When attempting to watch our local football games all I can get is Spanish. There is no setting in the setup to choose language. I may sell it and purchase a decent tv. I do not recommend this one.
No, I would not recommend this to a friend TV stand sucked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You have To mount the TV to the wall out of the box for it work because it won't stand up on its own
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
I understand your disappointed to see that the TVs mount is not supporting the unit. Please allow us to help you fix this issue over this line 877-467-4289 for us to do something extra for you. We will be more than happy to assist you.
-Arin. A
Insignia Support
Contact us: https://www.insigniaproducts.com/contact-us
It’s 720p not 1080p
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a decent tv I’m just disappointed that it’s 720p not 1080p, I saw on a another ad same time for way lower price.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Great option but fake advertisement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, intuitive remote and settings etc. Big issue: The picture on BestBuy shows Hulu, the box the TV comes in shows Hulu, and the remote also has a Hulu button. But the Hulu app is "unavailable". Very misleading and now means I need to buy a Chromecast so I can watch Hulu.
I would recommend this to a friend Mediocre at best.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product was less than acceptable. At first, it performed fine, but after a few uses, it began to exhibit sound issues. The potency of the speakers inexplicably reduced to under 30 percent of the potency it had at the outset. Two days later, the sound came back, but only for that day. Returned product to store in exchange for a different item.
No, I would not recommend this to a friend- Cons mentioned:Performance
It’s ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My problem with this tv is that, once I’ve been watching it for a few hours it freezes and turns off.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi BettyBoop, I am sorry to read that your TV is not working properly. In this case, I would like to suggest that you give us a call at 877-467-4289 so we can try some troubleshooting steps with you. Viri E. Insignia Support.
Good screen bit bad operative system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good screen quality, but no easy to use, Operative System have time to learn, andalso is very hard to get air signal
No, I would not recommend this to a friendGet what u pay for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price...u get what u pay for...tv freezes from time to time and u have to unplug it and plug it back in to correct the issue for the time being...if the screen saver kicks in sometimes it doesn't wake properly...unplug and plug back in to correct that as well...had to factory reset it the first day we had it cuz it froze and even the power cycle wouldn't work to correct it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for sharing your experience with our 32" TV. We understand how annoying is when a TV freezes. We would love to assist you further in this situation! Please feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
you have to have wifi for it to work well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it too use in our travel trailer was not aware you had to have wifi .I would no recommend it
No, I would not recommend this to a friendTrickery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was cheaper st Walmart and everything came with it, best buys did even come with all the cords it was trickery
No, I would not recommend this to a friendTv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to exchange for another tv after a couple of weeks. Went to the toshiba and so far it’s working a little better.
I would recommend this to a friendAuto pay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dislike connecting you tube with Amazon now I must pay automatically if you know or don't know about this videos
No, I would not recommend this to a friendInsignia tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service i will totally recommend best buy to my friends and family the tv is a good tv great image
I would recommend this to a friendEh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like the fact that the tv turns off after about 2 hours if it even takes that long
No, I would not recommend this to a friend