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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 13023 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the 32" Class F20 Series LED HD Smart Fire TV for its picture quality, affordable price, easy setup, and smart TV capabilities. They appreciate the great picture quality at an affordable price, making it a good value for the money. Customers also find the TV easy to set up and use, with its user-friendly interface and built-in streaming services. Additionally, many customers enjoy the convenience of the smart TV features, such as the Fire TV platform and access to various streaming apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 611 Showing 12,201-12,220 of 13,023 reviews
  • Rated 3 out of 5 stars

    Open box TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a open box price, nice but keeps on cutting off and one time to screen was rebooting like on a computer.

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    Stick with Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv glitches out so much. While watching shows the screen will just go black. Or if you pause and then play it will to back a minute. And sometimes the apps just randomly crash and go to the Home Screen . Stick with Roku

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Not a fan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow and laggy. Ended up returning. It was a headache

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No title is needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV did not have sufficient instruction for setup & using the TV.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Can't use with soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the AndroidTV UI, nice picture for the price, TV audio is good for the price, but if you attach a soundbar, the audio drops for a second every few minutes. It's infuriating and if you search Google, you'll see this is a known problem that they have not fixed

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good fire tv for the price. Will buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price. Works well. Only problem is that when asking alexa to turn on tv, Alexa says can't find device or not able to do so.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as before.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture not that clear as some others I have. Picture do not fit the screen...and yes I found out how to change the setting.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok tv for price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase for children’s room. Keep getting memory full error not allowing use. Seems to be known issue.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Well good while it lasted

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super satisfied until a day ago. Tv just stopped working.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son so he can use as a computer. But he can't access a lot stuff especially games.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent budget tv

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent budget tv. Good enough for my guest room/spare tv. Wasnt needing a higher end model.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent tv for cheap. Can’t complain you get what you pay for.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 2 out of 5 stars

    Not to good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv cuts on and off at times no matter what app im on streaming.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi!
      Thank you very much for letting us know about this issue with your Insignia 32" Fire TV. This is not the experience we wanted for you. Please, contact us so we can give you the best tech support.
      Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    Bad choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very unhappy with this product. When I click on streaming apps, it spins forever and never opens or puts me in a loop of logging in to my provider. Very rarely works correctly. My Samsung in the other room has no issues.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.

      Insignia Support
      Angela BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV works great. However I wish it didn’t make you log into an Amazon account for it to work.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    TV works great but not sturdy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is clear and works well. However after only 3 days of having it, it fell forward off our tv stand and the screen cracked. The legs are not sturdy. This type of damage is not covered under warranty so we couldn't return it or have it replaced.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too Limited

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not compatible with Xfinity beta app. Had to put a Roku stick on it and still didn't work with Xfinity beta.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    TV malfunctioning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV occasionally does not work, tv remote does not work frequently, it’s not a good product, we thought we would give it some time to work but it appears Best Buy only gives 15 days to return items….definitely not enough time to evaluate a product that could be defective.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fire Tv Edition SUCKS

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insignia is a good tv. I hate, I really hate the firetv editions. Too hard to understand for us.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice but small tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv but it’s way too small for a bedroom. What it lacks in size it makes up fir a awesome tv.

    No, I would not recommend this to a friend