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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 13023 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the 32" Class F20 Series LED HD Smart Fire TV for its picture quality, affordable price, easy setup, and smart TV capabilities. They appreciate the great picture quality at an affordable price, making it a good value for the money. Customers also find the TV easy to set up and use, with its user-friendly interface and built-in streaming services. Additionally, many customers enjoy the convenience of the smart TV features, such as the Fire TV platform and access to various streaming apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 612 Showing 12,221-12,240 of 13,023 reviews
  • Rated 2 out of 5 stars

    Don’t Buy Annoying TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like to pause your TV & come back this is not the TV for you. Built in sleep timer can’t be adjusted. Turns off in less than half an hour. Remote eats batteries. Hate this thing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Insignia TV

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not get the reception we hoped for, but that has a lot to do with the antenna.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    Won’t work

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two of these on 11/29/21. The picture quality, sound and such was fine but about 2 weeks ago one of the TV’s stopped working, it appears to have no power and will not turn on. The TV lasted less than a year.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Never got the chance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sent an open item and the remote fell out. Nothing else. Looks to complicated. Give me a normal tv.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Tv is awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv works amazing but the arrival took way to long and I never got the option to cancel or just pick it up.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Alexa Problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had nothing but problems connecting to Alexa using voice commands. Support is terrible, transferring me 3 x every time Ive called for Support, which is too frequently. Also you need 2 Remotes to work TV. DONT BUY.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,
      Thank you for taking the time to review our Fire TV. I understand that this situation is not ideal for you. For further assistance, please get to us over this line 877-467-4289 to validate the case.
      -Arin. A
      Insignia Support
      Contact us: https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    INSIGNA FIRETV EDITION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am disappointed with this television. This 32" TV appears to be smaller than my old heavy TV. It does not have number to change channels, and I can't surf the programs. I only have 35 channels open to me. I don't know how to open up more channels, and will have to wait until someone knowledgeable comes to my house to help me. I don't like having to have Alexa to attempt to find channels.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Unhappyperson, I am sorry to read that you are having some issues with the Fire TV Edition. Please contact us, we would gladly assist you making any available change. -Grace Insignia Support


      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Decent TV, don't lose your remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent TV, the fire TV remote app is very poor compared to Samsung or Roku

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Poor sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, but you need to purchase a sound bar. The picture is good but the sound quality is poor

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Vance. I understand when our purchases turn out to be not quite we expected. As this is not that small of a TV the sound should be pretty loud and clear as the speakers are quite an respectable size. If it's too low or it's rattling you are more than welcome to give us a call, at 877-467-428 for further evaluation of the TV. Charles V. - Insignia Support. BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    It's Okay

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job for what I got it for. The screen isn't that bright

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Horrible Shipping

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was great. Service was absolutely terrible. It was left up at the top of my driveway next to my mailbox. It looked like somebody had just left it there as trash. The box was all beat up and wet because it had snowed a couple days before. I was extremely disappointed with the service because it was also around a week left to the delivery date.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Not what I asked for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to best buy to purchase a plain tv with an external antennae for a camp house. The young lady that waited on me gave me a cheap tv alright but one that has to be programmed with a service and it is not out of the box watch over the air stations. the remote does not even have channels on it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, DGJR.

      I definitely understand that this situation you had with your 32" TV can be frustrating. Nevertheless, I would like to correctly assist you on configuring your product since first time set ups can be tricky at times. Please reach us at https://www.insigniaproducts.com/contact-us so we can properly help you with this.

      Cesar G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Not a real TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buyer beware! If you have not bought a TV in a few years - like me - this is NOT a true TV. It is a device to get recorded programing. They let you download channels like CNN and the like - one at a time, a total pain - but nothing is life. BestBuy should have made that more clear in their ads. I returned and bought a "real TV".

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    my reweil

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a ok tv i do like but the remote is slowing breaking on me

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV. Although Alexa is starting to miss commands.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the greatest tv but not the worse as well. Graphics could be better but then again it was 720p

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    okay

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good not great. TV ram gets bogged down alot and looses internet connection frequently

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Eh.. look around, weigh your options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you happen to be in a pinch, this will do. I would definitely look around and do research.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Older people need not "app"ly

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mother in law, but it's too complicated for her to try to use the apps.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Unsatisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasnt.labeled as a 720p or i wouldn't have bought it. It doesn't show that in the description.

    No, I would not recommend this to a friend