Customer Ratings & Reviews
- Model:
- NS-32DF310NA19
- SKU:
- 6247254
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the 32" Class F20 Series LED HD Smart Fire TV for its picture quality, affordable price, easy setup, and smart TV capabilities. They appreciate the great picture quality at an affordable price, making it a good value for the money. Customers also find the TV easy to set up and use, with its user-friendly interface and built-in streaming services. Additionally, many customers enjoy the convenience of the smart TV features, such as the Fire TV platform and access to various streaming apps.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Remote control
Garbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is awful. It shuts off by itself all the time. I get errors and it shuts down whether I’m streaming or using an antenna. You can’t control some things without the remote and that doesn’t work half the time (even with a battery change out) Would not recommend.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our 32" HD smart Fire TV Edition TV. I understand it shuts off by itself and that can be disappointing. ut, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
- Cons mentioned:Remote control
Uses tons of batteries
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good tv for gaming and shows, but it does had a terrible remote. I’ve already gone threw 10 sets of batteries and I haven’t even had it for a year. And because of that it lags.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello KimM
Thank you for taking the time to review our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV. To further assist you with your remote issue, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
- Cons mentioned:Performance
Hot Garbage
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hot garbage: Used a couple of hours a day during the week at work and it died after a year. I purchased four Insignia tvs and I will never do that again. Certainly the replacement will be another brand.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
Insignia TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. Not the best picture but good enough for guest bedroom.
No, I would not recommend this to a friend- Cons mentioned:Remote control
Never again
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn’t but it. I missed the return period. Tv came with someone fire stick I for programmed and we haven’t been able to remove it yet. Also was missing the remote. Not worth it. Never buy open box again
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello brown. Thank you for leaving a review on Insignia™ - 32" Class F20 Series LED HD Smart Fire TV. I understand that you are having an issue with your open-box TV. Please contact Best Buy at 1-888-237-8289 for options to offer with your TV. If you have any further questions, please feel free to reach us via phone or email. Mary II Insignia Products Customer Support II https://www.insigniaproducts.com/
- Cons mentioned:Remote control
UN happy customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like it! Not happy with the remote using the fire tv remote is not that easy when wanting regular channels! Not happy that I bought a fire tv I wish I could return it or trade for another one!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello. Thanks for taking the time to review our Fire TV Edition, we are really sorry to read that you experienced this situation with this product, please let us assist you in this by contacting us, so we can get the best solution available for you. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Fire TV is ok at best
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Should have gotten bigger TV, and the Fire App seems to not work properly at times. Very annoying.
No, I would not recommend this to a friend- Cons mentioned:Performance
Not Suggested
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't like this TV. The TV interface would freeze and lockup at various times. The TV would need to restart before it was usable. This is my 1st experience with FireTV and it will be my last. I'll stick with Roku.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Kurt.
I am definitely aware that this situation with your TV can be frustrating. In an ongoing effort to provide the best possible experience with your product, I would really love to provide you with alternatives for it. This is why I kindly as you to reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you.
Cesar G. - Insignia Support
- Cons mentioned:Remote control
Not happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy. When you turn the tv on it says the remote is not connected. The Geek Squad checked it out on three separate appointments. To return the TV and get another I have to pay the Geek Squad again to hook it up Bought 2 TV fire sticks and both have the same problem
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, MAria.
I am definitely aware that this situation with your 32" Fire TV Edition TV can be frustrating. In an ongoing effort to provide the best possible experience with your product, I would really love to provide you with alternatives for it. This is why I kindly as you to reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you.
Cesar G. - Insignia Support
Satisfactory
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Closed captioning for all streaming services would have been a great idea.
I would recommend this to a friendNeed to be tech savvy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could not figure out installation with Dish. Tried to get geek squad appt..wait time too long
No, I would not recommend this to a friendTv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is ok far from great pic is basic sound is ok remote is fine
I would recommend this to a friendGood picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV good picture just don’t like that I have to add a credit card to Amazon to download free apps on TV
I would recommend this to a friendOver the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a Christmas gift for my niece. It was to small for her so I brought it back.
I would recommend this to a friendBasically Basic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just average for TVs in a bedroom. Nothing really special about the quality.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our 32" Smart Fire TV, we're constantly working to improve our products and your feedback is extremely important for us. Feel free to contact us using the link below if you ever encounter any additional issues or concerns:
www.insigniaproducts.com/contact-us
Maria P. Insignia Support
- Cons mentioned:Remote control
Doesn’t work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t come with a remote. Can’t get it to switch off of the store channel. Can’t return it because the stores not open. Can’t bring it in to fix it... I’m kinda stuck with a tv that don’t work until the store opens.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jbender!
Thank you for writing a review about our 32" TV! We know how frustrating is to not be able to use your new TV due to a missing remote. We apologize for this inconvenience! Please allow us to assist you further by reaching us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
- Cons mentioned:Remote control
The worst
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is the worst!!! We purchased this TV for my daughter for Christmas. Three months later, the TV screen is turning green and it’s making popping sounds. The Nexflick feature on the remote never worked! My daughter is heart broken!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, I am very sorry to read about the inconvenience with the TV, please contact us to provide you with the best and proper resolution for your daughter and you.
-Grace Insignia products
https://www.insigniaproducts.com/contact-us
Average
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty average as you would expect for $100. Picture quality is okay but not great.
No, I would not recommend this to a friendLagging issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is great but sometimes the audio lags with the show other than that it’s great!
I would recommend this to a friendAverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A decent TV for the price. No problems so far. It is smaller than a lot of the tvs now but perfect for us.
I would recommend this to a friend