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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 13023 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the 32" Class F20 Series LED HD Smart Fire TV for its picture quality, affordable price, easy setup, and smart TV capabilities. They appreciate the great picture quality at an affordable price, making it a good value for the money. Customers also find the TV easy to set up and use, with its user-friendly interface and built-in streaming services. Additionally, many customers enjoy the convenience of the smart TV features, such as the Fire TV platform and access to various streaming apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 618 Showing 12,341-12,360 of 13,023 reviews
  • Rated 2 out of 5 stars

    Won't play video files on repeat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably a decent tv, but will not do what the sale tech said it would and that is play video files from a USB flashdrive on repeat. I asked no less than 5 times if it would-was assured it would-it will not, had to return all 5 units

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    owner SISCO

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture but after i set it up i found that i could not go to the right input without using the tv remote. Two remotes have to be used to get it to the right channel with a dish system.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the 32" Fire TV. I am sorry to read that you are having issues with the configuration. Kindly contact us to be able to assist you.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    What expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received the item I ordered, the product is as described.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't like Alexa listening all the time.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up smart fire Tv was a bit difficult for me. If you don't set it up with Alexa then you're limited to only 4 apps. But if Alexa is listening then you can have many apps. Should've gone for Roku.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my 2nd 32” Insignia in 10 months which is “getting reviewed” by the geek squad. I will not be replacing this smart tv with another insignia

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Burning smell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly dislike this TV so much. It always smells like electrical burning. The setup is nothing like a normal TV. But I was in a jam and needed a cheap Tv, so I guess I can complain to much

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my work truck. Get price. Haven't used it yet.

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    Stopped working after 5 months

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV in November, and it has stopped working! This is the last Insignia product I will purchase.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Heather!

      Thank you for taking the time to leave a quick review of our 32” Smart Fire TV, I understand how not being able to enjoy our TV's can never be fun, please contact us using the link below, we'll be more than happy to help you address this situation:

      www.insigniaproducts.com/contact-us
      Maria P. Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    The right price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits my needs. I like it for the features that come with it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very upset with this device as I can only view what firetv will allow. I currently have Spectrum as my cable and internet provider an would like to add their app but have not been able to at this time. Amazon was no help with this.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Scott, your comments are really important for us, so I will be directing your feedback to our Development team to check this particular situation you recently experienced, with the purpose of keep improving our products and services for you. Please feel free to contact us, so we can check in major details this situation and get the best solution for this.
      Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Nice T.V

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the tv, still try to download my cable app..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good deal. I would recommend it to anyone. Price was great too.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not unless you want to go blind

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY FOR computer monitor unless you want to go blind. Your text will be fussy and your color way more vibrant than you want

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello PatriciaB,

      Thank you very much for taking the time to review our Insignia - 32" Class F20 Series LED HD Smart Fire TV. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Insignia Support
      Alvin
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this TV for my daughter's room. She loves the Alexa feature.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    My Advice - Pay More and Get a Better TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very unhappy with this TV. It takes a long time to update almost every time we try to turn it on. You can see the screen turn on when you hit the power button but then it takes anywhere from a minute to several minutes before the screen actually turns on. We've tried it on Wifi. We've tried it plugged directly into the internet to see if it will go faster and it doesn't. Very frustrating! I'm so sorry we bought 2. My advice - pay more and get the better TV!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there,

      I would like to express my concern about your experience with this Smart Fire TV. We deeply care about the performance of our products and I would like to further review your situation. You can reach us at the link below.

      Dina | Insignia Support |  https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Not that great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked really well for about 1 week. Then it wouldn't connect to Netflix or Amazon Prime Video. I had to reset it by unplugging it from the wall. I have had to do this 3 times already. I don't think I'll ever by another one of these again. Lesson Learned...

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for writing a review about our 32" Fire TV! We know how disappointing is when a Smart TV is not connecting to the internet, and we are sorry for this experience. We would love to assist you further in this situation, so please feel free to contact us at the link below!

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    dont buy if says excellent condition not worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought one of the last ones in excellent condition. arrived with scratches all over it and far from excellent condition more like fair to poor. feel like i was ripped off.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this tv for my Father. He complained the quality of the picture was not very good. The sound was terrible, most of the time he had to keep the volume turned almost all the way up to hear it properly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    So so tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No easy to learn to operate. The fire option requres a paid subsc

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Run away!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy Insignia TV or any other product by this brand again. I bought in November but didn't pull out of the box until April. I used it to stream for about 2 months and haven't touched it until this week when I tried to hook up multiple gaming consoles and DVD player. None of the ports work for at least HDMI and composite. This is a brand new TV and I literally can't use for anything but streaming. I am currently contacting Insignia to see if their 12 month product warranty will take care of this.

    No, I would not recommend this to a friend