Customer Ratings & Reviews
- Model:
- NS-32DF310NA19
- SKU:
- 6247254
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the 32" Class F20 Series LED HD Smart Fire TV for its picture quality, affordable price, easy setup, and smart TV capabilities. They appreciate the great picture quality at an affordable price, making it a good value for the money. Customers also find the TV easy to set up and use, with its user-friendly interface and built-in streaming services. Additionally, many customers enjoy the convenience of the smart TV features, such as the Fire TV platform and access to various streaming apps.
This summary was generated by AI based on customer reviews.
Its ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's not bad for the price but its nothing like my lg
I would recommend this to a friendPoor choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Colors not true. Picture ratios reset at will. Did not work with Xfinity remote. Did not turn on at last channel. Went back to home. Very frustrating and difficult for elderly parents. Returned.
No, I would not recommend this to a friend- Cons mentioned:Speed
The Worst!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first it was operating fine. Then it started to slow down now it is even slow to turn on. I’ve only had it for a month...this sucks. I have geek squad protection...can they help?
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time out of your busy schedule to leave a review of the 32" Fire TV. I am sorry to read that you are having some issues with the TV. Please contact us to troubleshoot the set and check further options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Made for amazon members
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking for a smart tv, but this wasn't a good fit for us. Set up was a hassle, and you need an amazon account with credit card information to use. There are other smart tvs that don't require so much personal information.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our 32" Smart HDTV Fire TV Edition. I understand you found the first-time set up complicated and it can be confusing to work with a brand new TV. There are actually two options to use the TV: basic and full experience. The basic experience doesn't require an Amazon account and you still access to some features. However, we would be happy to check other options for you, please use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Worst tv I’ve ever owned
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pick any other tv! This tv response time so awful! Several minutes of awful. As I don’t admit it often we have 8 tvs in our house. We got this as a cheap tv for the kids play room. I can stand for minutes waiting for it to load apps. It’s not my internet as I have 1gbps speed and it’s connected via Ethernet. No other tv is as slow as this pile of crap.
No, I would not recommend this to a friendPiece of Garbage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only had the television for 20 days, just long enough to be out of the return period, when the standard cable input stopped working. I changed to an HDMI port and that stopped working in under a week. The other two HDMI ports don't work at all. I've tried all of the "remedies." None of them work. All I can do is stream
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our 32" Fire TV Edition TV! We know how frustrating is when a new product stops working as it should. We would love to check this situation for you and assist you further, so please feel free to contact us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Insignia Fire TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very complicated maneuvering through this tv I'll definitely be returnTV, I've never had a TV wreck my nerves like this one has! Also the xfinity app is not accessible on this tv which is a big deciding factor for me.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the 32" Fire TV. I am sorry to read that you had to go through this inconvenience. We appreciate the feed back.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
WIFI stopped working after a couple of months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this TV for just over 3 months and the WIFI is no longer working correctly. It had a very weak WIFI signal to begin with, so I bought a WIFI extender to help. Unfortunately, the WIFI just stops working every 20 minutes or so and I have to restart the WIFI settings. We have a lot of other devices on the same network without these issues. The TV works fine when it is connected, it just doesn't stay that way long. Best Buy also won't help with a return or exchange due to being outside the return window even though it's only been 3 months.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the 32" Fire TV. I am sorry to read that the unit is having issues with the internet connection. Kindly contact us to be able to troubleshoot it.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Disappointment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought that Fire TVs would be as good as Roku - no way! Roku is so much better. This TV is not user friendly when searching for various channels via the internet.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, laineym.
I apologize for the experience that you had with this 32" Fire TV Edition TV. I would like to further review your case so we can find alternatives for your product. Please reach us at https://www.insigniaproducts.com/contact-us where we will happily assist you.
Cesar G. - Insignia Support
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is great for the price but isn’t the best quality at all. Didn’t need anything special and got this very cheap for Black Friday!
No, I would not recommend this to a friend- Cons mentioned:Performance
Buy a different TV.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV freezes regularly. It also randomly quits apps and changes inputs at random. I've had the TV for six months and the problems started probably two months after I bought it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Teresa,
Thank you for taking the time to leave your review on our 32'' HDTV. We understand how important this is for you. Surely no one wants this to happen with a new purchase. In order to correct the situation, we kindly invite you to contact our team. Once you do so we will work together to find an appropriate resolution so you can continue to enjoy your TV again. We look forward to hearing from you real soon!
- Janína G. | Insignia Support | https://www.insigniaproducts.com/contact-us
- Pros mentioned:Picture quality
Not good!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv sounds great but it has to be reset every time you turn it on. Why who knows it disconnects from WiFi for no reason No updates or settings to change to fix it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our 32" TV! We know how frustrating is that you need to reset the TV. Please allow us to assist you assist you further by reaching us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
- Cons mentioned:Performance
Bad product.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in May, inoperable before September. The sad thing is that I hardly used it. My friend purchased the same tv in May as well, and her went out too. Must have been a bad patch.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Helo Tanha,
I understand that you left us this review to report on this situation. From our side, the behavior you are describing does not seem acceptable with such a new product. So we will like to make sure that you receive the proper support. Please feel free to get in touch with us at the link below so we would like to fully evaluate what happened and search for an accurate solution for you.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
Not Really User Friendly
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for a guest bedroom. There was ZERO way to add my cable company's app and we had to pay for a converter box from the provider so that guests could watch the TV. Should have paid the extra for the ROKU version.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello TexanInOhio, Thank you for taking the time to leave a review of the 32". I am sorry to read that you experienced this inconvenience. We are working very hard to bring of you all the latest applications and channel provides wireless. Some companies have the online version, please contact us to check further possibilities. Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Not a very good TV.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fire tvs are not a good TV. Very limited use. You can't get local news or programs.... Not unless you buy a HD antenna. Would not recommend to anyone...
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Paul. Thank you for taking the time to leave a review on Insignia™ - 32" Class F20 Series LED HD Smart Fire. I understand that you are having an issue in accessing the local news or channels on smart TVs. If you have any further inquiries, please do not hesitate to contact us.
Mary II Insignia Products Customer Support II https://www.insigniaproducts.com/
- Pros mentioned:Price
Did not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good price but television would not connect to WiFi or even work when you go to input. Had to return it.
No, I would not recommend this to a friend - Cons mentioned:Performance
Don’t buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV on 11/18 and it lags when it comes on and when trying to click between Netflix and Disney+. And it turns off but it’s self
No, I would not recommend this to a friend LAG is awful!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really regret buying this brand. The lag with this TV is 30 seconds to a minute, with everything! Once you select something it plays eventually, but the transitions for a BRAND NEW smart TV is just unacceptable. I bought this as a gift for my son's birthday, and he does not even want to use it because it "takes too long". I looked into returning it, but we had to do so by 15 days after purchase! I bought it ahead of his birthday so it was too late to return by that time. I do NOT RECEOMMEND this TV.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Dedef!
Thank you for taking the time to review our Insignia 32" Class F20 Series LED HD Smart Fire TV, I know its really disappointing that you are experiencing this issue with one of our products , please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
- Cons mentioned:Speed
Too slow
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I regret buying a fire tv, it's freaking slow, I'll stick to Roku tvs, my insignia 32 inch Roku tv has never given me issues like this one.
No, I would not recommend this to a friend - Cons mentioned:Remote control
Crappy TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered for my bedroom. It will not pair with my Wifi 95percent of time. I have reset and now it will not pair the remote. Awful
No, I would not recommend this to a friend