Customer Ratings & Reviews
- Model:
- NS-32DF310NA19
- SKU:
- 6247254
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the 32" Class F20 Series LED HD Smart Fire TV for its picture quality, affordable price, easy setup, and smart TV capabilities. They appreciate the great picture quality at an affordable price, making it a good value for the money. Customers also find the TV easy to set up and use, with its user-friendly interface and built-in streaming services. Additionally, many customers enjoy the convenience of the smart TV features, such as the Fire TV platform and access to various streaming apps.
This summary was generated by AI based on customer reviews.
Disappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so disappointed. I've had this TV one day and am already having issues. When researching, it appears this is a longstanding issue with these Fire TVs and surprises me that Best Buy shows this having such high reviews. When the TV is paused, it shuts down after 5 minutes. I have researched and tried multiple ideas from various blogs and there is not a fix, at least not one that requires me to download a program on my computer.
No, I would not recommend this to a friendTv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mine came in broken and I’m still waiting for them to restock to be able to exchange it. But I bought one a year ago and love it so I’m sure as soon I get this one exchanged I’ll be a happy camper.
I would recommend this to a friendUnhappy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very happy for some reason it glitches on and off. I got a two year warranty also this is the 3rd TVs I’ve gotten that does the same thing. Will probably be returning it soon.
No, I would not recommend this to a friend- Cons mentioned:Performance
Do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. Just got this tv and it freezes and won’t go off fully unless I unplug it. Sometimes it will not turn on. Do not buy!
No, I would not recommend this to a friend Doesnt work
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Image quality is great but I got these for my daughter and she struggles all the time with the tv because the smart features are very slow and crashes. Had to buy a separate firestick to hook up to it wich defeats the purpose of this tv but now everything works good thanks to the firestick. Also forgot to mention that the sound also disappears and had to connect an external speaker in order to get sound out of it.
No, I would not recommend this to a friendNot useful for a computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to act as a monitor for my computer because the guy at BB told me it could be done. Picture was blurry. Did not work for me. I do not know what kind of quality tv it is as I did not purchase it for that purpose.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Fred,
Thank you for taking the time to review our Product, I know there si nothing fun in having issues with a recently purchased product. However, it seems that it can be resolved by adjusting the resolution of your Computer, please let us help you with this by contacting us, and we will go above and beyond for you.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
You cannot SCREENCAST to this TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Come on! You can’t even cast to this TV. Why would Amazon take casting away from a TV in 2021. It’s a fine television but come on people the ability to screencast is essential in today’s world.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thanks for taking time of your day to leave a comment about your TV. We are sorry to read that you are experiencing issues with your TV, we would like to try to assist you with this issue, so please do not hesitate to contact us at any time you need by clicking the link below. https://www.insigniaproducts.com/contact-us Marcos O. - | Insignia Support |
- Pros mentioned:Picture quality
Doesn't last long
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted a year and a half so meh on the quality; however, delivers a great picture and experience. Would not buy again.
No, I would not recommend this to a friend - Cons mentioned:Performance
Terrible product.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible, keeps on turning off all the time and/or going back to the menu or home. I am returning it. I give a star because I can't give none.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Marky!
Thank you for writing a review about our 32" Fire TV! We understand how frustrating is that your TV is turning itself off. Please allow us to check this situation further with you! Feel free to contact us at the link below to get assistance with your unit.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
DOESNOT ALLOW SPECTRUM APP
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV itself is fine, but Amazon does not allow Spectrum TV App. That is absurd and inexcusable. In Spectrum areas like ours (Albany, NY) this should be plastered all over near these TVs!
No, I would not recommend this to a friend- Cons mentioned:Performance
DON’T PURCHASE
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV stopped working after a few months. Support wasn’t helpful either.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV! We know how frustrating is that your unit stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Insignia Support
Shella
www.insigniaproducts.com/support
not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad resolution might work as a regular TV, but not as an extra Dekstop monitor. It was blurry, and contacted Insignia's tech support, they advised to return it :D
No, I would not recommend this to a friend- Cons mentioned:Remote control
Bad quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No work good and the colors no are good,long time for turn on and the remote control is slowly
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi PatriciaZ,
Thank you for taking the time to review our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1 (877) 467-4289 Daily 8am - 9pm CT, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
http://www.insigniaproducts.com/
It didn't work.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of your contractors came out twice and didn't realize it was broken, even though he couldn't get it to work. Your Geek Squad persoñ came out for a third visit, knew it was broken and hauled back to store. It has been well over a month and I still don't have a TV. It is supposed to be delivered and installed on Tuesday.
No, I would not recommend this to a friend- Cons mentioned:Remote control
Glitchy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It takes forever to load. The remotes doesn’t work well. Planning to return asap
No, I would not recommend this to a friend Boo this tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not impressed at all with this tv, and I look forward to replacing it. It restarts several times a day, every day. Without warning. The sound doesn't work right at times. Those are my biggest issues. I've never disliked a tv so much, I think I say "I hate this tv" at least once every day, mostly when it decides to restart.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Irrelevant,
We apologize for your experience with this product. Hearing your feedback and experience is important to us so we can continue to improve the quality its quality. If you need further assistance, please contact Insignia at 1-877-467-4289.
Insignia Support
Lea
https://www.insigniaproducts.com/
32” vizio d series
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is super slow. Takes forever to load apps and even changing applications takes absurdly long for a brand new tv. Don’t like how I can’t have a single stand base in the middle.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, thank you for taking the time to leave a quick review of the 32" Class LED Smart Fire TV. I am sorry to read that you are experiencing issues with your TV, I know how frustrating this can be when trying to enjoy your product. Please feel free to get in contact with us at 1-877-467-4289 so we can take a look at some troubleshooting steps with you.
Duban M- Insignia support
INSIGNIAPRODUCTS.COM/CONTACT-US
- Cons mentioned:Remote control
Bad tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. Took it back. Remote would turn it on but then it said it can't connect to remote. Tried for two hours.
No, I would not recommend this to a friend Not that great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is really fuzzy. Should have went with a 1080p instead. If you dont have an amazon account then the voice activated feature for the remote does not work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Janet. We completely understand where the frustration may be coming from. As this TV's native resolution is 720p is best to have High Definition content ready to watch, as otherwise, picture would suffer distortion. Alexa needs Internet in order to access her super amazing library of functions. Since she is an Amazon project, an Amazon account is a must in order to access her. Charles V. - Insignia Support
- Cons mentioned:Remote control
Bad choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to get it to work. No manual. Probably the wrong remote control. Inadequate inputs.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
We are sorry to read that you had issues getting your TV setup. Please know that you can contact us on the link below and we will gladly help you with any questions that you might have.
Viridiana E. Insignia Support https://www.insigniaproducts.com/contact-us