Customer Ratings & Reviews
- Model:
- NS-32DF310NA19
- SKU:
- 6247254
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the 32" Class F20 Series LED HD Smart Fire TV for its picture quality, affordable price, easy setup, and smart TV capabilities. They appreciate the great picture quality at an affordable price, making it a good value for the money. Customers also find the TV easy to set up and use, with its user-friendly interface and built-in streaming services. Additionally, many customers enjoy the convenience of the smart TV features, such as the Fire TV platform and access to various streaming apps.
This summary was generated by AI based on customer reviews.
Don't Buy This
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this TV the end of December. Owned it for just under 3 months. No matter what I'm watching, it is constantly reverting back to the home screen. If I choose to rewind or FF, when I start again, the screen is blank. Have to rewind or FF again and hope the show comes up again. Funny thing is, we have several TVs, some as old as 10 years and have never had a problem with one single one. So don't I buy a brand new one and think I shouldn't need an extended warranty because have never had a problem with a tv.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, there.
I am definitely aware that this situation with your 32" Fire TV can be frustrating. In an ongoing effort to provide the best possible experience with your product, I would really love to provide you with alternatives for it. This is why I kindly as you to reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you.
Cesar G. - Insignia Support
store showed trying to deliver when they did not
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a TV online from the Cascade Station store in Oregon for a same day delivery. It showed in process then by the end of the day it showed they tried to deliver and not one actually showed up at my house. Then they put it back on the shelf. In the mean time i have made 3 different phone calls to best buy to resolve the issue and they stated due to the store refunding it without me knowing i had to start all over. But i have to wait to get my money back for up to 10 business days.
No, I would not recommend this to a friendDead Insignia 31 SmartFire Tv
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly 9 months from the day i bought the tv and it is dead. Not turning on with remote or power button. replaced batteries and tried different outlet with no changes.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for takin the time to review our 32" Class F20 Series LED HD Smart Fire TV. I understand it stopped working and that can be disappointing. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
- Pros mentioned:Smart tv
Insignia
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv because it had fire stick installed. Would not buy another Insignia tv. Stoped working after a couple months.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
We are sorry to read that your TV stopped working so soon, however, please know that you are more than welcome to contact us on the link below, and we will gladly assist you with this situation.
Viridiana E. Insignia Support https://www.insigniaproducts.com/contact-us
Mid
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is decent, but the volume is so low most of the time. Not sure it was worth it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Amarie,
Thanks for taking the time and effort to leave a review about our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV (NS-32DF310NA19). We apologize that you are experiencing issue with the volume of the TV. We would love to check this situation further with you. Please feel free to contact our customer service at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST. Any of our specialist will be happy to assist you.
Shai | Insignia Support
https://www.insigniaproducts.com/
RESET MADNESS
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this 32 inch Fire TV on March 6, 2021 for my 80 year old mother in law. First had a problem setting it up, did not realize that you had to tell it to go to last input to have it come on to the programming you wanted. Now it has developed a problem where the only way to turn it on is to unplug it and wait 60 seconds then you can power it back up but then you have to go back into settings and tell the tv to go to hdmi1 to get a picture. Not the best situation for a non-techy 80 year old.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
We understand that you just want to have a TV that works easily for your mother in law, without having to unplug it and set it up again. That said, please know that you can contact us on the link below, and we will gladly help you with this matter.
Viridiana E.
Insignia Support
https://www.insigniaproducts.com/contact-us
- Cons mentioned:Remote control
Open box tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not come with remote locked in store mode and cant even use it
No, I would not recommend this to a friend - Cons mentioned:Speed
Sucks
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont get this tv it sucks takes forever to load anything all together lousy and slow.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi EdgarC,
Thank you for the review. I do apologize if you did not like the product. Please feel free to contact us at 1 (877) 467-4289 Daily 8am - 9pm CT, and we will gladly assist you in the best way possible.
Renee,
Insignia Support
- Cons mentioned:Performance
Bad tv brand
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible tv, doesn’t load 90% of the time, super glitchy and overall terrible
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello JaimeS,
Thank you for taking time to write a review our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV. This is not the quality we expect from our products. Your feedback is especially important to us and your concerns will be shared with our product team.
Dina || Insignia Support || https://www.insigniaproducts.com/
Slow, bad looking TV
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The other day it actually freeze and turned itself off. I hate smart TVs. What is so wrong in letting me get my own Apple TV / Roku for a dumb TV?
No, I would not recommend this to a friend- Cons mentioned:Remote control
Do not buy this tv.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the most difficult and complicated tv set to programmed. I will advise not to buy this tv. Remote is terrible and programming is difficult.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello!
Thank you for telling us about your experience with the Insignia 32" Fire TV! I know how important is to have an easy set up in your TV. We do appreciate your comments and will take it into consideration for future products. Please allow us to assist you further by contacting us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
32" Class F20 Smart Fire TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am giving this TV 1 star...It has nice color to the screen. I do not understand how I keep running out of memory and need to constantly clear my cache or delete apps. It does not make sense to me. I decided to just to add a DVD player to it and watch movies the old fashion way. Very upsetting to me. The concept is nice but not worth the trouble of deleting apps all the time.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Christine,
Thank you for taking the time to review our 32" Class F20 Smart Fire Tv. I understand you keep running out of memory and that can be frustrating. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Stay away
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow and unresponsive. It isn’t a very smart TV and I don’t recommend.
No, I would not recommend this to a friend- Cons mentioned:Performance
Worst TV Ever
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is horrible. It times out, there is almost always a delay. I won't buy this TV again
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello MsMurphy. Thank you for taking a review on Insignia™ - 32" Class F20 Series LED HD Smart Fire TV. We apologize to know that you are experiencing issues while using the TV. The more apps you run on your TV, the more memory your TV uses and when the memory gets low, the TV can start to run a little slow. It may take a while to turn on, the apps may take longer to start, or the menu may take longer to load. If you have any further questions, please feel free to reach us via phone or email. Mary II Insignia Products Customer Support II https://www.insigniaproducts.com/
- Cons mentioned:Remote control
Not worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is jumpy, remote doesn’t work well . Output every time has to be changed to main one, you pay for what you get
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our 32" Class F20 Series LED HD Smart Fire TV. I understand it is not working properly and that can be disappointing. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
- Cons mentioned:Performance
Do Not recommend
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not recommend. Product froze and stopped working within its first year.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Paulo,
Thank you for taking the time to review our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV. I understand you found it uncomfortable to use since it stopped working within its first year and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
- Cons mentioned:Performance
Junk! Only lasted 12 months.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 18 months it’s turning off almost daily, at least 5 times a week. Insignia this is unacceptable.
No, I would not recommend this to a friend Not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is not as sharp as it should be. When changing antenna channels the content is not named. Changing channels is slow and awkward. No printed manual.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
Thank you so much for writing a review for our 32” Class LED HD Smart Fire TV Edition TV, we truly appreciate your feedback and I personally would like to apologize for the experience that you're going through, I know it can be really frustrating, however I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
Blue screen
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not recommend these TVs I had 2 too die for no reason just stop working tv screen turns blue they replaced my 70in but the one in the kids room I’ve had for 2 years
No, I would not recommend this to a friendInsignia Failure
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of probably 6 t.v.’s I’ve bought within the last few years. I was a little skeptical about it , due to the price, but all the different brands were comparable for the size / quality.. Well it failed. The past couple week it was going real dim here and there. Finally no matter what I try you can barley see anything. Pretty disappointed
No, I would not recommend this to a friend