Customer Ratings & Reviews
- Model:
- NS-32DF310NA19
- SKU:
- 6247254
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the 32" Class F20 Series LED HD Smart Fire TV for its picture quality, affordable price, easy setup, and smart TV capabilities. They appreciate the great picture quality at an affordable price, making it a good value for the money. Customers also find the TV easy to set up and use, with its user-friendly interface and built-in streaming services. Additionally, many customers enjoy the convenience of the smart TV features, such as the Fire TV platform and access to various streaming apps.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Performance
Faulty
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had it for 3 months and it turns off by itself all the time. Love the fire tv part, easy to use
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
We realize that you want your TV to turn on when you want it to and so, please know that you can contact us on the link below, and we will gladly assist you with your TV.
Viridiana E. Insignia Support https://www.insigniaproducts.com/contact-us
owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I own (3) 32" Insignia TV's and they are great but this one is the worst TV I have ever owned every time you turn it on it is a five minute prosess to get it to work and the sound barley works it is on the loudest setting 100 and still can not hear unless the room is completely silent.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Tearls!
Thank you for taking the time to review our Smart Fire TV, I'm really sorry to read you're having this experience with one of our products, I would kindly ask you to contact us using the link below as we'll be more than happy to further assist you and evaluate all the available options for you:
www.insigniaproducts.com/contact-us | Maria P. Insignia Support
Very slow
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap tv but takes forever to load even with excellent internet connection and keeping up wit updates
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Buttmuncher,
Thanks for taking the time and effort to leave a review our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV. We sincerely apologize for this disappointing experience that you had with our product. We will use the feedback to make us better and to ensure we can provide you a satisfactory experience. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
- Cons mentioned:Remote control
Very sad Christmas
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The box was missing the remote, power cord, and tv legs!! Very disappointed, made for a very sad Christmas!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Dear Customer,
I'm deeply sorry that the box of your TV was missing all those important components. Please, contact us so we can offer you some assistance on this issue.
Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us
Bad flaw
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend this TV for those that want to turn the TV on without extra steps. The TV does not remember the input that you used last. That doesn't sound like a big hassle but this does not mix well with elderly person that basically only knows how to turn on the TV and change the channel.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Matt,
Thank you for taking the time to review this TV. To change the TV to power up directly to the last input setting, press the Home button on your remote control and select the Settings menu. Then select the Display & Sounds menu and change the Power On setting to Recent Row. With this new setting, the TV will power up to the last input that was watched.
Jacqueline L. - Insignia Support
- Cons mentioned:Performance
Do not buy.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is horrible. It hardly works…………………………………….
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Sbeez,
Thanks for taking the time to connect with us about your concern with your Insignia™ - 32" Class F20 Series LED HD Smart Fire TV. We deeply care about the performance of our products and I would like to further review your situation.
Dina || Insignia Support || https://www.insigniaproducts.com
Constantly loses connection.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my parents about 4 months ago. It worked well up until a few days ago. For some unknown reason it keeps dropping the connection. No amount of resetting the tv or the modem will do anything to fix it. The fire stick they use for their other tv works fine but this tv is a real disappointment. It’s effectively useless right now. I will have to take time out of my day now to call insignia to see what they can do. Meh.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, there.
I want you to know that we deeply care about the experience our customers have when purchasing Insignia Products. This is why I would like to properly assist you by reviewing your situation whit this 32" Fire TV. Please reach us at https://www.insigniaproducts.com/contact-us where we will gladly help you with this.
Cesar G. - Insignia Support
- Cons mentioned:Remote control
Does not syncs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work, cannot pair with any remote control. Bought the original manufacturer recommendation.
No, I would not recommend this to a friend - Cons mentioned:Remote control
Defective remote
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could turn TV on manually, but remote didn't work. Tried several sets of batteries. Had to return.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!,
Thank you so much for writing a review for our 32” Class LED HD Smart Fire TV Edition TV, we would like to apologize for the experience that you went through and we know this can be disappointing. I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
- Cons mentioned:Remote control
Do not buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv remote won’t work nor will replacements, making this tv inoperable. Do not buy.
No, I would not recommend this to a friend Do not recommend
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was good while it lasted the whole 12 months and 29 days from purchase
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi StacyH. Thank you for writing a review about our Insignia Smart Fire Tv.I apologize that this tv just lasted 12 minths and 29 days. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.| Insignia Products
https://www.insigniaproducts.com
SweetAl
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned the item. I did not like when I turn on the tv each time I have to select HDMI in order to receive regular channels.
No, I would not recommend this to a friendStreaming Won't Work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is unable to stream anything consistently. If using Netflix or Hulu, the picture will never load. It buffers indefinitely. If using Prime it will stream for 5-10 minutes and then the TV shuts itself off. The settings show the internet connection to be "very good" (200 mbps down per Orbi and Sppedtest)) and allows streaming on other devices throughout the rest of the house, but not on this specific TV.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the 32" Fire TV. I am sorry to read that you are having issues with the internet connection. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has been nothing but a s hole for me. I’ve been using them for 78 years for my commercial business. But the return process is so rough I want to return the TV and they gave me the wrong refund. Now you can’t even get a hold of anybody on the phone. Let alone we’ve open up a case and not a manager has contacted me yet
No, I would not recommend this to a friendNo
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do NOT buy this! I have these in two different houses with 2 different cable apps. They do not work. I have followed every work around possible and had my credit cards hacked twice trying to get the apps on fire stick tv. I feel so stupid. Please- only buy Roku TVs- avoid this stress! I am fuming thinking about it
No, I would not recommend this to a friend- Cons mentioned:Performance
horrible
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.horrible do not but the tv freeze and apps freeze...worst purchase
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Lash,
Thank you for your review. I'm sorry to read that you had a frustrating experience, but I really appreciate you bringing this issue to my attention. Rest assured we will make every attempt to guide you through this issue do not hesitate in reaching us at https://www.insigniaproducts.com/contact-us.
Insignia Support,
Merjorie
http://www.insigniaproducts.com/
Dissatisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was told that no items were missing, but I only got 1 tv stabs in the box. Only gave 2 starts because the tv is working regardless.
No, I would not recommend this to a friendBad Stand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this item because I needed it to be on a stand and the stand was terrible. It did not snap in or attach with screws so they TV did not sit well on it. it leaned forward or backward. I was afraid it would fall over. So I never got to see if the TV itself was good or not. Could be great if wall mounted.
No, I would not recommend this to a friendSlow OS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t expect much from this TV. The operating system is very slow and doesn’t respond in the way we want.
No, I would not recommend this to a friendDisappointing purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv was not opened until early February as I was waiting for my daughter to come home. When she unpacked and set up she could only get half of the screen. Because I waited for her I missed the return deadline. Very disappointed. I have purchased 2 of the insignia tv’s and they have worked fine.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you very much for taking the time to review our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV . I know that this could be an unfortunate situation that you can only get half of the screen on your fire tv, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Irene
www.insigniaproducts.com/support