Customer Ratings & Reviews
- Model:
- NS-32DF310NA19
- SKU:
- 6247254
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the 32" Class F20 Series LED HD Smart Fire TV for its picture quality, affordable price, easy setup, and smart TV capabilities. They appreciate the great picture quality at an affordable price, making it a good value for the money. Customers also find the TV easy to set up and use, with its user-friendly interface and built-in streaming services. Additionally, many customers enjoy the convenience of the smart TV features, such as the Fire TV platform and access to various streaming apps.
This summary was generated by AI based on customer reviews.
Cracked Screen NEW Flatscreen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought the television at Best Buy, in the store, completed the transaction and upon setting it up and turning it on we discovered the screen was cracked. We’ve had tremendous difficulty to obtain a routine return merchandise authorization to exchange the TV for a new one that is not cracked. Today Best Buy has still been to no avail.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I understand that this situation can be very frustrating and so, please know that you can contact us on the link below, and we will gladly check the situation for you.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Buyer Beware
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My mother wanted a smart TV......i should have just purchased a regular TV and a fire stick. She has had nothing but issues with thing. Streaming is horrid with it dueto the audio never syncing with the video properly, and the most recent development is that the sound will just randomly cut out entirely. Would not recommend.
No, I would not recommend this to a friendDissatisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs out of storage too fast. I even got a USB to add additional storage like it was recommended and have had zero luck
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our 32" Fire TV! We know how annoying is when you no longer have storage left to download apps. We would love to check this situation further with you, so please feel free to contact us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
- Cons mentioned:Performance
Freezes a lot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is constantly freezing when loading. I have to unplug it and restart.
No, I would not recommend this to a friend NO THIRD PARTY SOURCES NEEDED.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE ONLINE EXPERIENCE WAS GREAT UNTIL YUO STARTED INTRODUCING THRID PARTY OPTIONS!!!! I BUY FROM BEST BUY BECAUSE ITS BEST BUY AND THE SERVICE. TRYING TO PUSH THE AD-ONS SUCH AS SMART SHOPPER JUST COST YUO A LIFE LONG CLINET. I'VE PURCHASED TV, COMPUTERS, DVDs GAMES AND NOW WALMART & SMAS CLUB WILL GET THAT OPPORTUNITY AS I HAVE THREE KIDS WHO ALWAYS NEED SOMETHING!!!
I would recommend this to a friendDisappointed
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I assumed the Amazon Fire TV would work similar to a Roku, but I have been very disappointed. The apps crash regularly (ABC, ESPN) and my an App is NOT available for my TV Provider (Spectrum.) You also cannot stream to this like you can with a Roku or Apple TV. I'm going to see if I can trade in for a Roku format instead.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi There!
Thank you for taking the time to review our Insignia - 32" Class F20 Series LED HD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
- Cons mentioned:Performance
Do not buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is terrible. And only works when it wants to
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Billy,
We appreciate your feedback, it is helpful to improve the quality of our product.
Insignia Support
Lea
https://www.insigniaproducts.com/
Disapointed with my TV!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am quite disappointed with my TV. No sound signal from the sound outlets. A annoying ad from Xfinity that appears each time I turn it on... and at random when working with the computer I have attached to it. AND IT SHUTS ITSELF OFF AT RANDOM WHILE WATCHING TV... I HAVE TO TURN BACK ON AND GO THROUGH THE XFINITY AD AGAIN... INTERUPING MY PROGRAM!!
No, I would not recommend this to a friendPurchase with caution
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV for my son as a Christmas present. It worked great for about 2 weeks. One afternoon he came home from school and turned it on to lines going across the screen. This TV is only hooked up to a PS4, so it is primarily used for gaming only. The picture should not be going out after only 2 weeks. I am highly disappointed!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, AJ9801.
I certainly apologize about this situation with your son's Fire TV. The unit should have definitely work longer than two weeks and I would like to provide you with options for it. Please reach us at https://www.insigniaproducts.com/contact-us so we can properly review your case.
Cesar G. - Insignia Support
Speakers stopped working
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great until sound stopped coming from the tv. Can hear sound with headphones but speakers not working on the tv anymore.
No, I would not recommend this to a friend"Gurus" no !!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Insignia does not "communicate with ATT TV . Brought it to the "gurus" and they said the TV had to be mailed off and it would take 2 weeks. I got this answer in the store after waiting 1 week for an appointment. Totally frustrated with the TV , so I brought it back and left the MF there!!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the 32" Fire TV. I am sorry to read that you are having issue with the TV not communicating with the ATT servers. Kindly contact us to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Crazy setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Crazy setup, user interface not great. So much trouble setting up I took it back. Not worth it. Better to buy reg tv and buy a fire stick.
I would recommend this to a friendTv possessed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought tv and I’m not sure if it’s my internet or not but it goes out then comes right back on.
No, I would not recommend this to a friendRegret buying this tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is for my son but keeps freezing and is currently not doing anything but peeing on and off. Looking to return.
No, I would not recommend this to a friend- Cons mentioned:Performance
Nice TV but
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It freezes and when I googled the issues, it is a know issue so I was told to take it back.
No, I would not recommend this to a friend - Cons mentioned:Remote control
Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not come with the cord or controller in the box
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Cgm757. Thank you for taking the time to leave a review on Insignia 32" F20 Series TV. It is indeed disappointing to get a product without a cord. This can be handled perfectly by Best Buy by providing you with options. Kindly contact them through this number 1-888-237-8289.
Mary II Insignia Products II https://www.insigniaproducts.com/contact-us
Highway robbery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over price for an open box, all of the accessories were not in the box
No, I would not recommend this to a friendDisappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Okay picture, okay sound, nothing special and impossible to coordinate with Xfinity. Disappointing
No, I would not recommend this to a friendDo not purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv was delivered to me broken I bought it for my sons birthday which was on Memorial Day he opens its turns it on and the whole screen is cracked inside I go on my Best Buy app and it says item is no longer returnable. Don’t buy this tv is clearly a good deal because they are delivered broken !! The tv was kept safe in my closet since the day I ordered it !
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, there.
I would like to express my concern about your experience with this 32" Fire TV. We deeply care about the performance of our products and I would like to further review your situation. This is why I kindly ask you to reach us at https://www.insigniaproducts.com/contact-us
Cesar G. - Insignia Support
- Cons mentioned:Volume
TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor volume, I could barely hear it with the volume up as loud as can be
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Zaggxr!
Thank you for sharing your experience with our 32" TV! We understand how disheartening is when a TV does not work as expected. We would love to assist you further! Please feel free to contact us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us