Customer Ratings & Reviews
- Model:
- NS-32DF310NA19
- SKU:
- 6247254
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the 32" Class F20 Series LED HD Smart Fire TV for its picture quality, affordable price, easy setup, and smart TV capabilities. They appreciate the great picture quality at an affordable price, making it a good value for the money. Customers also find the TV easy to set up and use, with its user-friendly interface and built-in streaming services. Additionally, many customers enjoy the convenience of the smart TV features, such as the Fire TV platform and access to various streaming apps.
This summary was generated by AI based on customer reviews.
Bedroom tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend this TV that user interface sucks I took this back and got a Samsung TV
No, I would not recommend this to a friendBetter luck next time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got a lemon this time. First time ever with a BB product. Didn't work well
No, I would not recommend this to a friendregret buyer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.only 3 months old - hope it stands up better than the 50 inch junk one
No, I would not recommend this to a friendNot the best tv.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv was on sale for a reason! The tv works but I’m super happy it’s not our main tv
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our 32" Fire TV Edition TV! We know how important is for you to have a good TV. We appreciate all your comments regarding it, and if you ever need assistance with your device please feel free to contact us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
- Cons mentioned:Remote control
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote doesn’t work and doesn’t even turn on with Alexa
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
I'm very sorry to read that the remote of your Insignia Fire TV is not working, I know how frustrating that can be. Please, contact us so we can offer you the best help.
Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us
TV Review!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV came in good when we bought the HDMI cable! We were surprised it didnot come with it!!
I would recommend this to a friendPerfect for a small gifts
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was purchased for a gift for someone Over all that would you paid for and so far the person loves it.
I would recommend this to a friendBlank screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 2 of these today. One to downsize in our bedroom and 1 for my son's room. Cannot get passed the setup screen due to an issue with Amazon. I have one disappointed kid tonight that wanted to watch Netflix in his bedroom. Been told two different times to try again in 3 hours to login. Still no success.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi. I understand the feeling when things don't go as planned. As our Fire TV is Internet capable make sure that the TV is connected to a stable WiFi network and not many devices are taking bandwidth from it at the moment of the setup. If in 24 hours you are still unable to access, you are more than welcome to give us a call at 877-467-4289 for further assistance. Charles V. - Insignia Support.
Bad resolution
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has a very poor resolution, you can't see the colors or the images well.
No, I would not recommend this to a friendDumb tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate it. It changes stations on its own. A friend set it up for me and followed set up directions. You have to follow a weird ritual to just watch plain tv. If you want to watch a special channel the only way to get back to regular channels is to pull plug and let it restart. Smart tv...dumb tv more like it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thanks you very much for taking the time to review our Fire TV Edition. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Decent Tv. Don’t like how it starts.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When you first turn tv on its a very slow process. Never remembers what source you left it on.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Hance57.
I definitely understand that this situation you had with your 32" TV can be frustrating. Nevertheless, I would like to correctly guide you on how to properly configure it. Please reach us at https://www.insigniaproducts.com/contact-us so we can properly help you with this.
Cesar G. - Insignia Support
Lot of features.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased three - 32" Insignia TV for young children bedrooms for Christmas. One went blank and had to be returned.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Scottie. I understand the feeling when things don't go as planned. I'm pretty sure that the units you kept will give you the best experience for years to come. If any problems with both of them arise you are welcome to give us a call, at 877-467-4289. Charles V. - Insignia Support.
Worst TV we've ever purchased
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend this tv to anyone. We returned it once. We should have never kept the second. The first one on day 4 just stopped working couldn't change channels, shut off by itself, would go blank. The second one is just as bad except it was beyond retuen limit days so we're stuck.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the 32" Fire TV. I am sorry to read that you are having multiple issues with the unit. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Broke down in 3 weeks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my daughter August 5th, she picked it up Aug 7th and by August 29th, it stopped working. Best Buy's 15 day return policy (ridiculous) prevented us from returning it and now we are dealing with a broken down brand new tv less with than a month of use
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Lolo,
Thank you for taking the time to review our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV. I understand you found it uncomfortable to use since it stopped working and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Delivery issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My purchase (TV) wasn't delivered as scheduled. I had to postpone a trip to wait on new delivery date.
No, I would not recommend this to a friendWasn’t for Me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This television did not fit my needs. Also, it’s best for people who have Amazon Prime.
No, I would not recommend this to a friendDO NOT BUY INSIGNIA
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased just before xmas 2020 and on April 1, 2021 the TV shows vertical lines across all 32 inches! 4 months...How sad. Now our 9 year old has no TV and keeps bugging us to watch our TV...Help US Oh yeah...and Best Buy says, "NOT RETURNABLE". THANKS!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Luis,
I'm deeply sorry to read about the vertical lines on your Insignia Fire TV. This is totally not the experience we wanted for you. Please, contact us directly so we can get you the best options.
Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us
Bad Choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is just a disaster. Had to hire a professional to install it. Why should you need your Amazon pin to set it up? Then a week later the screen froze and wouldn't go off. That time I had to call my internet provider. Yesterday, screen froze again. I would NEVER recommend it to anyone,, esp. a senior.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the 32 Fire TV. I am sorry to read that you are having multiple issues with the image. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Albert
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like modern TV's! The various menu selections are annoying!
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was terrible and picture delayed. Could be more faster with remote response.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia 32” Class LED HD Smart Fire TV, we understand how important this features must be for you, we are constantly working to improve our products and your feedback is truly appreciated, I would kindly ask you to contact us using the link below, we'll be more than happy to assist you and evaluate all the available options for you:
www.insigniaproducts.com/contact-us
Maria P. Insignia Products