Customer Ratings & Reviews
- Model:
- NS-32DF310NA19
- SKU:
- 6247254
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the 32" Class F20 Series LED HD Smart Fire TV for its picture quality, affordable price, easy setup, and smart TV capabilities. They appreciate the great picture quality at an affordable price, making it a good value for the money. Customers also find the TV easy to set up and use, with its user-friendly interface and built-in streaming services. Additionally, many customers enjoy the convenience of the smart TV features, such as the Fire TV platform and access to various streaming apps.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy this it's got a good picture but that's all
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the 32" Fire TV. I am sorry to read that you have issues with the image. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Repeated Mistake
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Should of bought the Roku version. I cannot find an app for Charter on the Fire TV edition.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time to leave a review of the 32" Fire TV. I am very sorry to read that you were unable to find an application for Charter. Please contact us to be able to check options for you.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Not Happy
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Insignia Tv is fine, but the Fire Tv Software is a headache, resets itself several times per day on its own, I just gave this away to a relative! too much of a hassle
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Insignia Support
Angela
www.insigniaproducts.com/support
Poor Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Struggling with TV when it turns on.. takes forever to go to the start up screen and select what you want to watch. Have had to unplug and plug TV back in multiple times to work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Alicia,
I personally would like to apologize for the experience that you have gone through with our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV. I know it can be dissatisfying that its not working as expected. If you need further assistance, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Not good slow working
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IT OK .BUT NOT GREAT .I TRY THIS STUFF .NOT I OFF SWICH
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Akuma,
I am so sorry to hear that your experience with our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV has not meet your expectations. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be. We would love to check this situation further with you, so please feel free to contact us, our agents will be more than happy to assist you, please follow the link below or reach as at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
Sucks really bad
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally screen cracked and haven’t even had for a year
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 32" Class F20 Series LED HD Smart Fire TV!We understand that you're having issues with the unit.We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Terrible out gases - tv gives me a headache.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Store people say it’s common for that brand - should tell people in advance - bought for my mother and causing problems - with horrible smell in bedroom, while new 55” Toshiba downstairs is fine - bummer!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi. I understand the feeling when our purchases turn out to be not quite we expected. Please, do me a favor and give us a call, at 877-467-428 for further evaluation of the situation. We might be still on time to do something for you. Charles V. - Insignia Support
Performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is a little delayed. The volume isn't loud, has to be up high to hear good.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Perry!
Thank you for taking your time to write a review about our 32" Fire TV! We know how annoying is when a TV is delayed. We would love to check this situation further with you, so please feel free to contact us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Smashed upon delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered in damaged box. Display was smashed. Long delay in replacement.
No, I would not recommend this to a friendTo Thick To Mount
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was old type thickness and would not work for my location
No, I would not recommend this to a friendIts ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldnt recommend buying this type of tv especially if you play video games
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the 32" Fire TV. We appreciate the feed back of the TV. Please contact us if you have any question or concerns.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Defect
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has a defect, a line appears and disappears on the display. After we put it up we noticed it. It is not the family's main tv, but a tv in spare room for the kids to watch movies and does get used often. We were to lazy to exchange it. I also find the smart tv difficult to use an prefer our roku.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the fire TV. I am sorry to read that you are having issues with the image of the unit. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Too slow
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price but takes forever to load. Have 3 Roku tv that are a lot faster.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the 32" Fire TV. I am sorry to read that you are having issues with the unit loading. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Joann tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like the screen that is freezes. And do not like the TV as well
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Joann,
I'm deeply sorry to read that the screen on your Insignia Fire TV keeps freezing. This is totally not the experience we wanted for you. Please, feel free to contact us at any time, our representatives will be able to help you.
Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us
Its a lemon
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give negative stars I would. Will NOT download system update and cannot watch anything until system updates... It's a complete piece of trash! Don't waste your time or money! will be returning and making a purchase with another retailer.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi There!
Thank you for taking the time to review our Insignia - 32" Class F20 Series LED HD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
It’s just ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like how this is set up. I have to go to the cable setting each time I turn it on.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Jenix.
I really appreciate you sharing your review of your Fire TV Edition TV with us. It is most important for us that you have the best experience when purchasing our products. This is why I was able to find a setting that you could set up to have the TV turn on to a specific input (if it is connected to the internet):
-From the Homescreen go to SETTINGS.
-Select DISPLAY & SOUND.
-Choose POWER ON.
-Click on LAST INPUT.
Please do not hesitate in reaching us at https://www.insigniaproducts.com/contact-us
any time you require assistance.
Cesar G. - Insignia Support
Best Buy Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is fine....Best Buy service however.....We bought two tvs...put in for curb side pick up...before we could pick up the tvs they sold one of ours...then offered to replaced OUR sold tv with an open box version. No thank you! Ridiculous!
No, I would not recommend this to a friendI have not yet been able to use my purchase.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot program the tv without an instruction book. The sales rep said they are available on your website, but I cannot find it. Even if I could I cannot print it, so I'm unhappily stuck with a useless machine. Can you send me the instruction book?
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Jenni,
Thank you for taking the time out of your busy schedule to leave a review of the 32" Fire TV. I am sorry to read that you are unable to use the unit as the user's manual was not included in the box. Due to we have a Go-Green policy all of our manuals are in PDF files in the website. Kindly contact us to be able to guide you in the right direction.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Stay away!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible tv. Doesnt load half the time. Ive reset, factory reset and done everything possible to get the load time to run. Its garbage. Good reason for it to be 100 bucks.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi StevenP,
Thank you for the review. We do apologize if the product did not work for you. You may call us at 888-237-8289.
Insignia Support,
Renee
Below average quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ended up returning. picture would freeze on certain apps
No, I would not recommend this to a friend