Customer Ratings & Reviews
- Model:
- NS-32DF310NA19
- |
- SKU:
- 6247254
Customer reviews
Rating 4.5 out of 5 stars with 13023 reviews
(13,023 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the 32" Class F20 Series LED HD Smart Fire TV for its picture quality, affordable price, easy setup, and smart TV capabilities. They appreciate the great picture quality at an affordable price, making it a good value for the money. Customers also find the TV easy to set up and use, with its user-friendly interface and built-in streaming services. Additionally, many customers enjoy the convenience of the smart TV features, such as the Fire TV platform and access to various streaming apps.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 1 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Best price value Delivered on time
I would recommend this to a friend Rated 1 out of 5 stars
STAY AWAY BUY ANOTHER BRAND
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY. Constantly having issues with this t.v. Will log out of Hulu, can’t connect correctly to Spotify. Will turn off after 20 min bc of “inactivity” when spotify WAS working in the beginning.
No, I would not recommend this to a friendRated 2 out of 5 stars
Fair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldnt connect with my internet and not be able to get spectrum to work
No, I would not recommend this to a friendRated 2 out of 5 stars
Missing Feet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just opened the box for the insignia 32" smart tv and couldn't set it up. The feet were missing.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not worth the it even at low price it was selling for.
No, I would not recommend this to a friendRated 1 out of 5 stars
Great Price, but the wifi just didn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I was getting a great deal at the price, but the wifi connected initially the first day and did not work after. I just figured that this would be an ongoing problem so I returned the tv and purchased a different brand. While I was returning it, another customer was returning the same tv. Best Buy was great through the entire process.
No, I would not recommend this to a friendRated 1 out of 5 stars
Dead after 3 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv at first, but it completely stopped working after 3 months. It was plugged into a surge protector and was rarely used but for some reason stopped functioning. The only thing that works is the prowler light. (All other devices that were sharing the surge protector still work fine)
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the smart TV. I am sorry to read that you are having issue with the unit not turning on. Kindly contact us to be able to check further to your case.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Rated 2 out of 5 stars
Don't buy for DVD
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It can take up to 2 1/2 minutes to initialize a DVD--throwing it away
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our 32" LED HD Smart Fire TV Edition TV. I understand DVDs take a long time to start and that can be frustrating. However, the TV is just a monitor and it can't determine how fast or slow a disc is loaded, that would be up to the DVD player. But, if you have any more questions or concerns, please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
does not stream cable provider
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned TV since you can not stream cable app. Was reason for purchasing tv
No, I would not recommend this to a friendRated 2 out of 5 stars
Not ok
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't not connect playstation or Xbox on this tv.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the Fire TV. I am sorry to read that you were unable to connect your Xbox to the unit. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Not worth it!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I must unplug the TV, wait a few minutes, then plug it back in most every time that I want to stream something. Seems that the TV has to reconnect each time. I would definitely recommend NOT to buy this model!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 32" Class F20 Series LED HD Smart Fire TV! We understand that your having slow connection issues when streaming something. We would love to check this situation further with you! Please feel free to contact us at the link below to get troubleshooting assistance with your fire tv.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
No Spectrum App Available
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy if you have Spectrum cable and are looking to stream it on this TV without cables. No app exists for Spectrum. Virtually all other smart tv's have an app for Spectrum... will return and buy one of the others. Also, not a fan of the interface... not very intuitive or easy to navigate.
No, I would not recommend this to a friendRated 1 out of 5 stars
Worst Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst TV ever purchased! Consistently freezing up and slow as molasses! No it’s not my internet, I have TCL throughout the rest of the house with zero issues. Even the OLD OLD Panasonic TV was faster. Absolutely Horrible
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
Rated 1 out of 5 stars
$200 piece of garbage.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sucks, hard to install. Won’t find any of the cable channels and the Best Buy guys want $100 to help with installation. Channel reception is bad, automatic voiceovers and closed captioning and Spanish. Stay away, worthless
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking time to write a review our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV. We don't take your concerns lightly. We will definitely look into this matter for you. We appreciate your feedback.
Dina | Insignia Support |  https://www.insigniaproducts.com/contact-us
Rated 2 out of 5 stars
Okey
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my grandma but I don’t like that brand hard to add apps
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Sharon,
Thank you for taking the time out of your day to give us your intake on the television, I understand that this can be very frustrating. However, I must say that this TV has many features that control it and can be changed. Please contact us at Insignia so that we can see if anything can be done to fix the issues that you are having.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
- Cons mentioned:Remote control
Rated 1 out of 5 stars
Cheap garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt connect to internet or remotes correctly. Cheap
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Nope,
We appreciate your feedback on this product. I know how frustrating it is when a newly purchase product does not work correctly.
Please contact us at Insignia at 877-467-4289 for your warranty support needs and we will help get you back up and running.
Adolfo M. - Insignia Products
Rated 1 out of 5 stars
In the world of smart TVs, this is a Forrest Gump
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If stupid is as stupid does, this TV is stupid AND dumb. Never been more frustrated trying to scroll thru channels or apps/streaming. I'm sure my TI-85 calculator could run iOS 16 faster...
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Insignia™ - 32" Class F20 Series LED HD Smart Fire TV @ BestBuy
Thank you for writing a review about our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV. We understand that you are having issue with the product . We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Marites
Insignia Products
https://www.insigniaproducts.com/
Rated 1 out of 5 stars
Don’t buy open box :(
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately this item seems defective. When using Hulu I experience a lot of annoying issues. I can’t pause, fast forward or rewind without it causing the screen to go blank and having to restart the show
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our 32" Class F20 Series LED HD Smart Fire TV. I understand the Hulu app is not working properly and that can be disappointing. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below tor each us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Regret it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely slow response, takes forever to load, won’t even turn on sometimes. Have to unplug from wall to have it shut off or turn on. Restarts itself. Wish we could exchange or return it
No, I would not recommend this to a friendRated 2 out of 5 stars
Timed shut off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is programmed to shut off after only a couple hours of use
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Eric,
Thank you for taking the time to review our 32" HDTV. I understand the TV turns off after a few hours and that can be annoying. But, we would be happy to troubleshoot it for you and check our options. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us















