Customer Ratings & Reviews
- Model:
- NS-32DF310NA19
- SKU:
- 6247254
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the 32" Class F20 Series LED HD Smart Fire TV for its picture quality, affordable price, easy setup, and smart TV capabilities. They appreciate the great picture quality at an affordable price, making it a good value for the money. Customers also find the TV easy to set up and use, with its user-friendly interface and built-in streaming services. Additionally, many customers enjoy the convenience of the smart TV features, such as the Fire TV platform and access to various streaming apps.
This summary was generated by AI based on customer reviews.
Misleading
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good brand at all, picture was not good. Get a brand that you trust and know.
No, I would not recommend this to a friendTuner is underpowered
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tuner is underpowered but integration of fire TV works fine
I would recommend this to a friendSamsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product and its features and nice and the apps are cool.
I would recommend this to a friendGood picture quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV for my son for Christmas. We opened the box and it had a weird smell. After reviewing online the smell is coming from the molded plastic of the TV. After being around it for 15 to 20 minutes it makes you nauseous and dizzy. Will be exchanging for a Toshiba tomorrow. Christmas 2019 purchase.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for your feedback. We understand how important this TV is, since it was given to your son for this time of the year. I know this smell isn't pleasant and because of it, we would like to help you validate this together.
- Arin A.
Insignia Support
Contact us:https://www.insigniaproducts.com/contact-us
Smells like a Chinese Plastic Factory
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have sprayed it with Febreeze, cleaned it with every cleaner I can think of, but the smell won't go away. If I close the bedroom door for a half-day the whole room smells like gasoline! It's unbearable. It seems I will likely have to return it. Guess you get what you pay for and the bargain was too good to be true.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Kerry,
Thank you for taking the time and writing your experience about our Fire TV. The behavior described doesn't seem right. Please accept my apologies to see that your TV has an unpleasant smell. For us to validate this information please get to us at over this line 877-467-4289 to further assist you with this case.
-Arin. A
Insignia Support
Contact us: https://www.insigniaproducts.com/contact-us
its a ok cheap tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its a OK TV my only issue is it keeps going to the fire TV screen
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We know that sometimes you just want to turn on your TV and be able to see a specific signal and so, please know that we can help you configure your TV , so that it turns on on the last input that you watched. For this, please contact us on the link below and we will gladly assist you.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Basic TV functions okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ARC HDMI out is very touchy if you lose TV power you'll need to do a factory reset then start over to get it working again. I've only had the TV for a few weeks and I've spent hours online with Insignia.
No, I would not recommend this to a friendapps don’t work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i bought this smart tv so i wouldn’t have to purchase a tv and a separate device to stream hulu/netflix. unfortunately i still may need to do so, as the apps on this tv do not stay open for more than half an episode; sometimes only for minutes at a time, before glitching back to the home screen. very disappointing.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, I understand that you are having connectivity issues with the TV. Please contact us to troubleshoot the unit and provide you with the best and proper resolution.
-Grace Insignia products
https://www.insigniaproducts.com/contact-us
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv keeps on turning on by itself, I'm not to happy with it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our 32" HD Smart Fire TV Edition TV. I understand it turns on by itself and that can be annoying. But, we would be happy to troubleshoot it and check your options. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Paid extra for nothing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I paid for a geek squad certified item so that it would come with all the parts. And not only did it come with out the remote but the employees are giving me a run around about setting up my tv or getting me a remote.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Clare,
Thank you for writing a review about our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV. We would love to check this situation further with you, I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach as at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
Terrible TV
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible tv. Does not turn on and closes apps randomly. Bought for my daughters room and have had so many issues even a year later.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello MelanieF,
Thank you very much for taking the time to review our Insignia - 32" Class F20 Series LED HD Smart Fire TV. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
cheap
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cheap product but serves the purpose i guess for my bedroom
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello theresabarron,
Thank you for taking the time out of your day to give us your intake on this TV, your opinion is valued. We appreciate the feedback that you provided and will take your opinion into consideration. If you have any questions at all, please contact us.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
tv worked for 1 day , now won't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.tv worked for aobut 1 day, now when you turn it on it takes about 15 min to come up and then gives you message system needs to reboot. when you click ok it never comes back. very disappointed. would give this 0 or negative stars if I could.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for the feedback. It's always a disheartening when a new product doesn't work properly but for you to get the support you need don't hesitate to contact us at 877-467-4289 for your warranty needs. We will be happy to further assist you with this situation.
-Arin. A
Insignia Support
Contact us: https://www.insigniaproducts.com/contact-us
Does not stay connected to the internet.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't stay connected to the internet. Have to unplug, wait a few minutes then plug it back in at least 3 times a week. I have 8 TV's in my house and this is the only one I have problems with.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 32" Class F20 Series LED HD Smart Fire TV! We understand that your having issues on your fire tv internet connection. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
response time is slow and image freezes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture freezes and the response time is slow.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the 32" Fire TV. I am sorry to read that you are having issues with the unit. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Doesn’t work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I plugged it up and it’s stuck on the set up language screen. It doesn’t work and I hate that I have to go thru the hassle of returning it because best buy customer service is the worst. I’m really disappointed.
No, I would not recommend this to a friendHideous experience!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trying to return to Best Buy merchandise that was defective was extremely difficult. I still don't think that I got credit for $29.99 plus tax for a Roku stick that wouldn't work! Never again!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 32" Class F20 Series LED HD Smart Fire TV! We know how frustrating is that you're issues returning the defective TV. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Terrible and Slow Interface
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow interface. Every time Hulu updates channels don’t work. Now Hulu shuts off completely. Don’t know if it is the tv or the Amazon Fire software. Software is not good.
No, I would not recommend this to a friendTrash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV as a Christmas gift. Within the first week we are having to take it back because it doesn’t work. It started smelling like something was burning then it was having connectivity issues and finally it just quit working all together. I am extremely mad about the quality of this product.
No, I would not recommend this to a friendMy TV melted in the lower right corner and is less
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV melted in the lower right corner and does not work. Safely and securely mounted to the wall and not near any heat source. I believe there is a 12 month manufacture warranty. How do I proceed to have this replaced or refunded?
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
We understand that this situation can be worrying and so, please know that you can contact us on the link below, and we will gladly review this matter with you.
Viridiana E.
Insignia Support
https://www.insigniaproducts.com/contact-us