Customer Ratings & Reviews
- Model:
- NS-32DF310NA19
- SKU:
- 6247254
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the 32" Class F20 Series LED HD Smart Fire TV for its picture quality, affordable price, easy setup, and smart TV capabilities. They appreciate the great picture quality at an affordable price, making it a good value for the money. Customers also find the TV easy to set up and use, with its user-friendly interface and built-in streaming services. Additionally, many customers enjoy the convenience of the smart TV features, such as the Fire TV platform and access to various streaming apps.
This summary was generated by AI based on customer reviews.
Glitches
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV always has issues. It disconnects from the internet and then freezes so you have to unplug it. The apps always freeze as well. The memory space is a lot smaller than I expected. Not happy with it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I am sorry to read that you are having issues with your TV. I know that you just want to enjoy your shows and so, please know that you are more than welcome to contact us on the link below so that we can assist you.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Did not work. Returned for service twice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not get channels on set up scan my Samsung would. Returned for service because would not get picture. given back to us but had to take back in again in one week foe same problem. This time it didn't work for the Geeks so we were given a store credit for the TV.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Beckie, We appreciate you taking the time to provide your feedback about our TV. I know that it is an unfortunate situation, but please let us help you by contacting us, so we can check your product and get some alternatives to get this situation solved and improve your recent experience. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Poor decision On My Part to buy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've Brought this TV a little over 2 years and it has a lot of static and keeps cutting off while watching tv, either dvr or live tv it doesn't matter.
No, I would not recommend this to a friendStops working after a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product worked well for a year. It no longer turns on. The lights flash so power is going to it (red) but it will turn on. We have tried all suggestions from the support manual and nothing works. Is now a giant paperwork.
No, I would not recommend this to a friendterrible quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this TV lasted for less than 2 years, Insignia needs to do better as a brand. My insignia washer malfunctioned after 1 year. I will never buy in sinfonia products again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
www.insigniaproducts.com/support
Terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this “smart” tv for over a month and still haven’t been able to use it Every time I finally get through to an app it just kicks me off Not to mention the legs were missing It’s currently sitting on my floor where it will belong until trash day
No, I would not recommend this to a friendWon’t Connect to WiFI
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 2 month the TV stopped connecting to WIFi. I have a 55” Fire TV that did the exact them thingbut was too late to return it. Going back to ROKU TV. I’ve never had an issue with them.
No, I would not recommend this to a friendTv sucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv worked for 1 day now stuck on language screen HELP
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hey Shannon,
Thanks for taking the time to leave your review on this 32'' Fire TV. We understand how important it is for you to have a working TV. We will be more than glad to assist you with this as it appears your remote needs to pair up with the TV. Please contact my team so that we can properly guide you and you will soon be able to enjoy your new Fire TV! We look forward to hearing from you.
- Janína G. | Insignia Support | https://www.insigniaproducts.com/contact-us
My mistake
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is good for streaming services or all the installed childrens content. I was not aware you cant get regular live tv if not connected to cable. I only have the wireless boxes.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Michelled,
You may use in-door antenna and connect it to the TV to get live channels. Do not hesitate to let us know if you ever need any help with it, remember that we are here for you and we are going to do always our best to assist you. Please feel free to contact us at 1 (877) 467-4289 Daily 8am - 9pm CT.
Chelsea
Insignia Support
http://www.insigniaproducts.com/
Fire tv service horrible!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv forces you to have a paid Amazon membership. Even if you have wifi you still have to purchase a stupid amazon account if you want to use any apps on tv. Most likely returning and getting a normal wifi tv.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, I am sorry to read that had some issues with the set up of the TV. The unit does require a Amazon account. However, if you will like the Prime account this is of your choice.
-Grace Insignia Support
https://www.insigniaproducts.com/contact-us
Not worth the discount.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this on the Black Friday sale and took it back after a couple dats of use. The tv kept restarting every time I tried to play a show through Netflix or Hulu. Definitely not worth the $150 I had spent.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, I understand that you are having connectivity issues with the TV. Please contact us to troubleshoot the unit and provide you with the best and proper resolution. -Grace Insignia products https://www.insigniaproducts.com/contact-us
You get what you pay for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thought this was a good deal but the tv was Defective. Powers on then randomly powers off and hard to get back on. This happened on day one with this item. Will be returning
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Kaybee211yt,
Thanks for taking the time and effort to leave a review with our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Not HD!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is not HD!! It is advertised as so on this site. Just because it has HDMI inputs does not make it HD and I would expect Best Buy to know this. The only place on the box that mentions HD is to say that is has HD quality.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for sharing your experience with our 32" Class LED TV! We know how disheartening is when a product does not work as expected. We would love to check this situation further with you, so please feel free to contact us at the link below to get assistance with your unit!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could, I'd give it zero stars. Horrible TV. The screen freezes every 5 minutes. It's way too slow loading the apps. I wouldn't recommend purchasing this item.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Ericka,
Thank you for taking the time to review our 32" Class F20 Series LED HD Smart Fire TV. I understand it is too slow and that can be frustrating. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
2nd times a charm.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took 2 try’s. Ordered online for the convenience. 1st TV they sent screen was destroyed. Now I have to pack it up and drive out to one of the stores and return it. 2nd one they sent was fine. The convenience of the whole thing disappeared.
I would recommend this to a friend32inch
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv continue to have no sound it goes on and off ill be returning this tv to the store
No, I would not recommend this to a friendConfused why they would sell if not the best.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited about this TV and had it mounted dj the wall for my guest room but, only to find the fire tv not pairing so now I have to pay someone to remove it and return. Such a disappointment.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the 32" Fire TV. I am sorry to read that you are having issues with the remote. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Get what you pay for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for using Wi-Fi on this thing is super slow I wouldn't recommend it as a main TV however it is good for the grandkids when they spend the night.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
Very glitchy!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv has great resolution but it glitches so bad and the volume randomly adjusts and the tv randomly shuts off or turns off the show and takes forever to re-open.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV . I understand there is a glitches on your tv. That can certainly be frustrating. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us at your earliest convenience.
Insignia Support
Irene
www.insigniaproducts.com/support
tv is horrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv sucks. I have lost connectivity each day it rains! Wjy??? No loss of connectivity with other items in house, just this BAD tv. Of course I am outside of the return window.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Peepers!
Thank you for sharing your experience with our 32" FireTV! We know how frustrating is that your TV losses the connection as you can not enjoy it. We would love to check this situation for you, so please feel free to contact us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us