Customer Ratings & Reviews
- Model:
- NS-32DF310NA19
- SKU:
- 6247254
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the 32" Class F20 Series LED HD Smart Fire TV for its picture quality, affordable price, easy setup, and smart TV capabilities. They appreciate the great picture quality at an affordable price, making it a good value for the money. Customers also find the TV easy to set up and use, with its user-friendly interface and built-in streaming services. Additionally, many customers enjoy the convenience of the smart TV features, such as the Fire TV platform and access to various streaming apps.
This summary was generated by AI based on customer reviews.
DIDN'T EVEN LAST 2 YEARS
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.purchased 11/20, 5/22 it is no longer working, i liked it while it worked but for a television to not even last a year, esp given its not even used that much. its giving wasted money
No, I would not recommend this to a friendPurchases a tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have yet to use my TV, because it didn’t come with a remote. I was unaware it was an open box, but I was never informed it didn’t have a remove so I had to order a remote just to set my tv up. I’m waiting for it to be delivered.
No, I would not recommend this to a friendFire tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible tv, has many issues, one of them being that I have to unplug the tv every single time I turn it off, just to get the picture to come up.
No, I would not recommend this to a friendJunk fire tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you have At@t cable box this will not work with it been trying to set it up all day and still can’t figure it out will be returning it for a basic tv
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the 32" Fire TV. I am sorry to read that you are having issues locating your channels. Kindly contact us if you have any questions.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Best Buy has terrible service!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible! I’m going to write it up on all sites, Facebook instagram, Neighborhood app, etc. I’m hoping Amazon can drive you out of business!
No, I would not recommend this to a friendDo not recommend
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I didn’t buy this TV. It takes FOREVER to boot. It shuts on/off and takes me at least 10 minutes before I can finally get it to work. Terrible. I wish I could exchange it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Erika,
Thank you for the feedback. We would like to extend our sincerest apologies if we did not meet your expectation towards the product. Rest assured we are working to improve this product. For any questions,do not hesitate in reaching us at https://www.insigniaproducts.com/contact-us.
Insignia Support,
Merjorie
www.insigniaproducts.com/support
====================
Did not work for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return it due to it not picking up cable channels.
No, I would not recommend this to a friendLimited Alexa usage
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned to store. I bought it to use as a monitor for my security cameras but it did not work with alexa the way I wanted. I think it is because it is a 2018 model. I got a Toshiba 32 inch and it was much better.
No, I would not recommend this to a friendDidn’t work - cracked screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Probably a good TV, but set it up only to find the screen must have an invisible crack that is only noticeable when turned on. Have to take back. Not first product this has happened with.
I would recommend this to a friendPoor Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was defective. IR sensor wasn’t working and couldn’t connect to the remote control. Seems to be an issue with a few customers. Now I have to make an extra trip back to Best Buy to try and exchange it.
No, I would not recommend this to a friendTv broken screen
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv didn’t came with a broken screen, so I went to the store for a refund, but they were rude and saying the the Tv has no refund . I leave the Tv with them. I’ll never buy again in bestbuy
No, I would not recommend this to a friendFire tv stopped connecting to wifi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had the device for only a couple of weeks and the tv stopped connecting to WiFi. Could not resolve through amazon support and was ultimately told I had to take back to store as no further support could be provided. Traded in for a roku tv.
No, I would not recommend this to a friendOnly lasted 2 months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave this to my teen for Christmas, it’s now February 21st and it’s malfunctioning. One press of the volume button on the remote and the tv goes full blast!! Even while manicly pressing volume down.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
I'm very sorry to read that the remote of your Fire TV is giving you and your son so many issues. Please, feel free to contact us at any time, we'll be ready to help you.
Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us
Insignia Fire TV open box
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this tv unaware that it was open boxed and was not informed by the cashier that it was opened box and paid full price for it anyway. Although certified by Best Buy a piece was missing. Had to return the same day.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi.
We appreciate the time you took to comment us on this situation, of course this was a mistake on the re-stocking of the TV. We are happy to read that the error was amended by our crew on the store and you did not lose your investment.
Charles V. - Insignia Support
https://www.insigniaproducts.com/contact-us
Dissatisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slowest “smart tv” I have ever squired. Freezes so much I have to restart the tv every time my kids want to watch it.
No, I would not recommend this to a friendAll around disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was super exited for this TV and it let me down so fast. Half the time it doesn’t want to turn on I have to unplug it and turn it back on. My movies and shows freeze and cut out.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
We understand that you just want to be able to enjoy your TV shows and so, please know that you are more than welcome to contact us on the link below, so that we can assist you with this matter.
Viridiana E. Insignia Support https://www.insigniaproducts.com/contact-us
Crappy TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst TV I have ever purchased from Best Buy!! Takes forever to start up, will be taking it back to see if they can fix issue.. do not recommend
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Mcren,
We apologize for your experience with this TV. Your feedback is important to help us improve the quality of our product.
Insignia Support
Lea
https://www.insigniaproducts.com/
Tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works but it’s very glitchy. Sometimes the tv freezes and apps will glitch out
No, I would not recommend this to a friendSmart TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This would have worked great had I been able to use it on an unsecure network. The purchase was made for voice activation for someone who was paralyzed from the neck down.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Nikki. I understand the feeling when things don't go as planned. We appreciate your understanding on this specific situation. The TV is made to require a network with a password, since the Fire TV has integrated content purchases is a must to avoid any kind of attack to the TV. It's a feature to protect you and your loved one's information. Charles V. - Insignia Support
Misleading
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The description for the item says it includes the adapter for the Ring Battery Cam but it does not. I will have to return this item.
No, I would not recommend this to a friend