Customer Ratings & Reviews
- Model:
- NS-32DF310NA19
- SKU:
- 6247254
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the 32" Class F20 Series LED HD Smart Fire TV for its picture quality, affordable price, easy setup, and smart TV capabilities. They appreciate the great picture quality at an affordable price, making it a good value for the money. Customers also find the TV easy to set up and use, with its user-friendly interface and built-in streaming services. Additionally, many customers enjoy the convenience of the smart TV features, such as the Fire TV platform and access to various streaming apps.
This summary was generated by AI based on customer reviews.
Not for seniors
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned the item. Had purchased for my mother. It is not senior friendly.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for a couple days, then it wouldn’t connect to WiFi. Tried many steps to get it to work but would never connect
No, I would not recommend this to a friendWorse tv ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not come with screws. Had to buy some and the legs were not sturdy at all. Broke 2 days after buying.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
I apologize to read that you had a hard time with the stand of the unit. We would like to help you fix this and find the best solution possible.
Please don't hesitate on reaching us to help you with this. We look forward to keep assisting you!
- Arin A.
Insignia Support
Contact us: https://www.insigniaproducts.com/contact-us
Poor Graphics/Text with Xbox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv for my son to use with his xbox. He says the graphics/text are not clear, we cannot figure out how to fix this issue.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the 32" Fire TV. I am sorry to read that you son is having issues with the image. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Drops wifi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Frequently drops WiFi signal requiring reconnection. Even though located near WiFi booster.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our 32" TV! We understand how annoying is that your TV is losing the WiFi connection. Please allow us to assist you further! Feel free to reach us out at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
32” TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got an open box 32” TV, when I plugged it in the picture screen was broken. Always check before leaving the store on open units.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the 32" Fire TV. I am sorry to read that the unit arrived damaged. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is junk. Slow to start if it even starts at all. Don’t waste your money on it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello LeslieD,
I would like to express my concern about your experience with this Insignia™ - 32" Class F20 Series LED HD Smart Fire TV. We don't take your concerns lightly. We will definitely look into this matter for you. We appreciate your feedback.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
Has Issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture turns off randomly and only happens like 2-3 times a week. Not even used every day. Disappointed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Samantha,
Thank you very much for taking the time to review our 32" Fire TV and for bringing this situation to our attention. I am sorry to read you are having issues with this product not working properly. I understand this is not what you expected from this product.
Please follow the Contact Us link at the bottom of this response, we will assist with your warranty support needs and we will check for further options in this matter for you.
Adolfo M. - Insignia Support
https://www.insigniaproducts.com/contact-us
I’d pass
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv decided to stop working. It would get power then it randomly would then would stop again. I took this garbage back.
No, I would not recommend this to a friendAndreotta
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible/and horrible customer service!! Now we are inconvenienced with 2 TVs and we have to return them!!! Very poor
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Wendy!
Thank you for sharing your thoughts about our TVs. We would love to assist you in the situation, so please feel free to contact us at the link below to get assistance with your units.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Defective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned because there were on and off issues. I think it was a defect but Best Buy not sure. I had to return my echo dot with it too.
No, I would not recommend this to a friendConsumer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price/value but the apps crash and freeze and often half to unplug/reboot.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
Broken tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My tv no longer works the light cimes in but the picture is not showing. I called your store and you denied
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
We are sorry to read that you are having issues with your TV. Please know that you can contact us on the link below, and we will gladly review this matter with you.
Viridiana E. Insignia Support https://www.insigniaproducts.com/contact-us
You get what you pay for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color and picture on my tv constantly fades in and out. The price of the tv was low but so is the quality.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our 32" Fire TV! We know how disheartening is that your unit does not work as expected. We would love to check this situation further with you! Please feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Not satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cant adjust the picture screen size! This is the worse tv I ever bought and I wish I had not purchased it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the 32" Fire TV. I am sorry to read that you are having issues with the image. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
No Youtube
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too complicated as it has alexa, no youtube because amazon has a thing woth google. Really dont bother.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Gilbert,
Thank you for taking the time to review this TV. Please note this TV will work with YouTube. Customers can use the Silk or Firefox browser on Fire TV to enjoy millions of websites, including YouTube, Facebook, and Reddit. To add the browser, search for "Firefox" or "Silk" from the home screen.
Jacqueline L. - Insignia Support
Order damage
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received my TV when putting it together I noticed the screen was busted. So disappointed ☹️
No, I would not recommend this to a friendPoor
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constantly restarts or gets fuzzy makes noise and must be turned off or sometimes turns off after static noise.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thankyou for writing a review about our 32" Fire TV! We understand how frustrating is that a TV does makes a weird sound. We would love to check this situation further with you! Please feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Q C
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t really evaluate product as it arrived with screen smashed in. Will see how exchange goes & then review this tv.
No, I would not recommend this to a friend32" Insignia Smart Fire TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned purchase. Bad reviews. TV does not have a reasonable lifespan. Can upgrade to a 40" for only $50
No, I would not recommend this to a friend