Customer Ratings & Reviews
- Model:
- NS-32DF310NA19
- SKU:
- 6247254
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the 32" Class F20 Series LED HD Smart Fire TV for its picture quality, affordable price, easy setup, and smart TV capabilities. They appreciate the great picture quality at an affordable price, making it a good value for the money. Customers also find the TV easy to set up and use, with its user-friendly interface and built-in streaming services. Additionally, many customers enjoy the convenience of the smart TV features, such as the Fire TV platform and access to various streaming apps.
This summary was generated by AI based on customer reviews.
The tv is not working properly at all
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is froze on the menu screen, I will be returning it soon.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
I would like to begin by thanking you for your comments. We would like to troubleshoot the unit and check this minor glitch that the unit is presenting. Please reach us through phone or e-mail, we will be happy to keep assisting you.
- Arin A.
Insignia Support
Contact us: https://www.insigniaproducts.com/contact-us
Amazon TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst TV never saw... To use YouTube channel from your phone to TV you have to download app which is not free...
No, I would not recommend this to a friendTerrible support
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product with ZERO support and no functionality in regards to display. Received no support or help!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for sharing your experience with our 32" Fire TV! We understand how disheartening is that you were not receiving support. Please feel free to contact us at the link below so that we can assist you further.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
get what you pay for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is impossible to get my hulu and xfinity to work on this tv. The only one that works is prime, very frustrated.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!,
Thank you so much for writing a review for our 32” Class LED HD Smart Fire TV Edition TV, we would like to apologize for the experience that you went through and we know this can be disappointing. I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
Bad TV
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money now or ever, bought on sale and its been trouble ever since!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, there.
I want you to know that we deeply care about the experience our customers have when purchasing Insignia Products. This is why I would like to properly assist you by reviewing your situation whit this 32" Fire TV Edition TV since it should be working correctly. Please reach us at https://www.insigniaproducts.com/contact-us where we will gladly help you with this.
Cesar G. - Insignia Support
Trash tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible quality. Doesn't worth half of the price they charge me.
No, I would not recommend this to a friendYou get what you pay for
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv in January 2021 and it already doesn’t work
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the 32" Fire TV. I am sorry to read that the unit has stopped working. Kindly contact us to be able to check further to the unit.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Not worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This television is very hard to control . It requires a credit card or debit card in order to program the television.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Sam.
I apologize for the experience that you had with this 32" TV . I would like to further review your case so we can help you speed up the initial set up and so you do not have to use a credit or debit card for it. Please reach us at https://www.insigniaproducts.com/contact-us where we will happily assist you.
Cesar G. - Insignia Support
Insignia TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad appt found a bad internet board. TV was returned to Best Buy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 32" Class F20 Series LED HD Smart Fire TV! We understand that you're having issues with your fire tv. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Buy a Normal TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely Limited in options. Programs available are dated.
No, I would not recommend this to a friendsmart
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.difficult to use - couldn't find -prefer other than smart tv
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Vicki,
Thank you for taking the time to review our 32" Class F20 Series LED HD Smart Fire TV. I understand you found it hard to use and that can be frustrating. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any more questions or concerns, please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Broken
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as open box- Excellent condition. Sound doesn’t work at all and it looks- handled, handprints all over.
No, I would not recommend this to a friendNot Sure
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased with a cracked screen. Returned to store and bought different tv elsewear since it was the last one.
No, I would not recommend this to a friendNever Again
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great TV while it lasted. But it didnt even last a year before the screen went out.
No, I would not recommend this to a friendPoor menu lag and audio to video delay
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The menu lags quite a bit and the audio to video is always really out of sync and I can’t seem to fix it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Daniel,
Thank you for taking the time to review our 32" HD Smart Fire TV Edition TV. I understand the menu lags and the sound is out sync and that can be frustrating. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Regret Purchasing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv hardly works. It’s not responsive. Turns off while a program is playing. What a waste of money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello!
Thank you for writing a review for our 32” Class LED HD Smart Fire TV Edition TV, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
Never again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One word "Horrible ". SOUNDS GOES OUT EVERY DAY.
No, I would not recommend this to a friendNot a good fit
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not compatible for a modern set up not compatible with dish network as far as the volume working on dish remote etc
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
We are sorry to read you were having issues while setting up your TV. We will love to try to help you out figuring this out. Feel free to reach us by clicking the link below.
https://www.insigniaproducts.com/contact-us
Marcos O. - | Insignia Support |
Bad tv.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv needs to be unplugged every time it shuts off otherwise it will sit in loading screen
No, I would not recommend this to a friendPoor quality , slow processing TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow processing. It gets stuck and needs a reboot every time.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi SunnyQ,
Thank you for taking time to write a review our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV. We don't take your concerns lightly. We will definitely look into this matter for you. We appreciate your feedback. In the case that you still have this, feel free to contact my team for further help.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us