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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 13023 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the 32" Class F20 Series LED HD Smart Fire TV for its picture quality, affordable price, easy setup, and smart TV capabilities. They appreciate the great picture quality at an affordable price, making it a good value for the money. Customers also find the TV easy to set up and use, with its user-friendly interface and built-in streaming services. Additionally, many customers enjoy the convenience of the smart TV features, such as the Fire TV platform and access to various streaming apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 637 Showing 12,721-12,740 of 13,023 reviews
  • Rated 1 out of 5 stars

    Good deal but went out in less that 90 days

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv did work fine but after 3 months it will no longer turn on

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Insignia TVs have an internal glitch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pause feature causes the tv to randomly turns off by itself. This is the Second tv

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Insignia TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this May 2020 and no longer works today December 2021. Very poor product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bs best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never got my echo dot and was lied to and told that there was nothing they could do

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Yuck

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box purchase. Did not work at all. Put a bad taste in my mouth for insignia products.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our 32" Smart Fire TV, , we're very sorry to read you had this experience while purchasing one of our products, I would kindly ask you to contact us using the link below, we'll be more than happy to help you address this problem and evaluate the available options for you:

      www.insigniaproducts.com/contact-us
      Maria P. Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    THE WORST

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV stands are not compatible to the tv they keep coming off .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken out the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was sold a broken TV set it up plugged it in and the LCD does not work lines going all thru it

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Jose, We appreciate you taking the time to provide your feedback about our Fire TV Edition. I know that it is an unfortunate situation, but please let us help you by contacting us, so we can check your Product and get some alternatives to get this situation solved and improve your recent experience. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not the greatest sound.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was really off from people talking. Nothing I did helped and it was really hard to watch.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you so much for writing a review about our 32: TV! We know how annoying is when a TV does not give you enough sound. We would love to check this situation further! Please feel free to contact us at the link below to get assistance with your unit.

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Very poor tv.i wouldn't recommend it to anyone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as I said a very poor quality TV.I wouldn't recommend it to anyone. That is why I returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bad time

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    :( it didnt work, and when i got to the store the opened a new one and ir also didnt work

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the 32" Fire TV. I am sorry to read that the unit was not working. Please contact us if you have any questions or concerns.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Very poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Half the channels will not come in. You can hear sound but a blank screen.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the 32" Fire TV. I am sorry to read that you are having issues with the channels. Kindly contact us to be able to assist you.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good bad quality and the most outrageous thing about it was that it was over priced

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for taking the time to review our 32" HDTV Smart Fire TV Edition TV. I understand you found it overpriced and that can be disappointing. We are continuously working on improving or products and their designs so we definitely appreciate your feedback. If you have any more questions or concerns, please, use the link below to reach us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop working and warranty no longer valid. Very upset

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV, I understand how upsetting it is when things don't work as expected, that's why I would kindly ask you to contact us if you ever encounter another issue with your product, we'll be more than happy to provide any needed assistance.

      Insignia Support
      Angela BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Don’t buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impossible to set up Even my tech teenager was stumped

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    To small and sound is poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To small to see picture. And sound is poor. Gonna return and get larger tv

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the 32" Fire TV. I am sorry to read that you will be returning the unit due to picture size and audio issues. We appreciate the feed back.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Don't buy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantly glitching. Very slow to respond to prompts, if it responds af all.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Lisa!

      Thank you for taking your time to write a review about our 32" Fire TV! We know how disheartening is when a product does not work as expected. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Check your product before shipping or receiving

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 star is due to receiving an open box item rather than new as I'd originally ordered.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Damaged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took it out of the box and turned it on the whole screen was damaged, have to take back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Added expense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We don't like being forced into paying another $70 to operate the TV so we returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The quality of this TV is terrible!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of this TV is terrible! I don´t recommend!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi PROSEVEN,

      Thank you for taking the time to review our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV. I understand you found it uncomfortable to use since the quality is terrible and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia