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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 13023 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the 32" Class F20 Series LED HD Smart Fire TV for its picture quality, affordable price, easy setup, and smart TV capabilities. They appreciate the great picture quality at an affordable price, making it a good value for the money. Customers also find the TV easy to set up and use, with its user-friendly interface and built-in streaming services. Additionally, many customers enjoy the convenience of the smart TV features, such as the Fire TV platform and access to various streaming apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 639 Showing 12,761-12,780 of 13,023 reviews
  • Rated 1 out of 5 stars

    Insignia 33 day lifespan!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I worked for 33 days...... The hdmi inputs failed. Enough said.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi ROSG!

      Thank you for sharing your experience with our 32" Fire TV! We know how disheartening is when a TV stops working. Please allow us to assist you further in this situation! Feel free to contact us at the link below.

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 months old and sound died. Cannot be repaired. Cheap

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    32 Fire TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worse TV I have ever dealt with. Going to return Tomorrow

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to take it because the screen was frozen when it asked\ you what language

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello!

      Thank you for writing your review about the 32" Fire TV! We understand how important is for you to have a working TV. We are sorry that you had to return it! The TV has Bluetooth connection and it needs to be paired to the remote before you can star the first time set up. I hope you can give us another chance soon. We remain at your service at the link below.

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Bad choice!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too much Amazon!!! Difficult to switch between apps!!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking your time to write a review about our 32" Fire TV! We know how annoying is when a new product is confusing. We would love to check this situation further with you! Please feel free to contact us at the link below.

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Screen cracked

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a week, the screen cracked. Took it back and got a refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I won’t buy this again for sure. Too much to set up.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the 32" Fire TV. I am sorry to read that you had some issues making the set up. Kindly contact us if you have any questions or concerns.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    It’s ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV came cracked before I could even use it had to return back

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor picture quality both times. I return this TV twice.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this tv for my girls which they do not like.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    46214

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Return this item, was not what I wanted , size was wrong

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Arrived Broken

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived damaged and cracked screen. Taking it back!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Lisa, Thank you so much for taking the time to leave your review on our 32 inch Fire TV. We understand how important this purchase may have been for you and we are saddened to read about the situation with your new TV. We can imagine how heart breaking it can be to open the box and discover it is broken. We would love to be able to assist you with this. Alternatively, if you purchased this from Best Buy, you could give them a call to check about an exchange. You are also welcome to get in contact with our team, we are here for you. Janina G | Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Cannot use the TV with Spectrum app

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t use this TV with the Spectrum app. Unacceptable

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, there.

      I certainly apologize about the situation with your 32" Fire TV. In fact, the Spectrum app is not yet available on the Amazon servers and there is not an estimated date for it to be. However, I understand your situation and I want you to know that you can take advantage of the 15 day return period that Best Buy grants you for this product directly at the Customer Service counter at your nearest store with your receipt in hand.

      Cesar G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Have display prb so returned the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have display prb in the TV so returned this product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worse TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worse TV, very slow on responding !! Stay away !!!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Royyo, Thanks for taking the time to leave your review on our Insignia Products 32" Fire TV. We understand that your TV is slow on responding, we can imagine how frustrating this situation is for you. We are saddened to read about the experience you have had. We would like to know if you were able to get the situation resolved. If you have not, please do get in contact with our team so that we can make this right. We are always here for you. Janina G | Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great TV for a kids room!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. For the price we paid, you can't beat it. We purchased 4 of these (1 for the RV and 3 for the kids bedrooms). The picture quality is good, the TV functionality is pretty responsive to the remote. Apps work without issue and we haven't had any issues with the actual TV's themselves after 3 years of use. With all that said...we warned...it you have multiple of these TV's. The remotes get mixed up, it's a pain. They all seem to turn on and off the tvs they are in the immediate vicinity of. Make sure you keep the remote in the room with the TV it came with.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No good quality tv no good graphics the brand no !

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful to order

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful taking so long just to get this freaking television

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Is this a lot of drama for an adjustment?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store is wrong and I should receive an adjustment!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The internet dont stays on got to keep resetting the tv

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Oxy145,

      We appreciate your feedback on this product. I am sorry to read about the connection issues misbehave on your TV.

      Please contact us at Insignia at 877-467-4289 for your warranty support needs and we will help get you back up and running.

      Adolfo M. - Insignia Products BBY-ExBrand_Insignia