Customer Ratings & Reviews
- Model:
- NS-32DF310NA19
- SKU:
- 6247254
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the 32" Class F20 Series LED HD Smart Fire TV for its picture quality, affordable price, easy setup, and smart TV capabilities. They appreciate the great picture quality at an affordable price, making it a good value for the money. Customers also find the TV easy to set up and use, with its user-friendly interface and built-in streaming services. Additionally, many customers enjoy the convenience of the smart TV features, such as the Fire TV platform and access to various streaming apps.
This summary was generated by AI based on customer reviews.
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not recommend. I bought this tv during the beginning of covid, it’s December and it already seems like I’ve had it for 5+ years. The home button on the remote doesn’t work, it’s slow, I got a roku stick on my birthday, tried connecting it today everyday possible and the tv acted like nothing was even plugged into it. Didn’t even budge. I don’t know why the main reviews are 4+ stars, because I read and haven’t found one good review. Help?
No, I would not recommend this to a friendDo not buy this tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this tv. I received as a gift last Christmas, finally set it up in May. By July it started not connecting to the internet. Internet working properly on devices and other TVs but not this one. In order for it to recognize the internet I have to unplug my router and the tv to reset (learned this from a Reddit forum). I have to do this everyday. And now even that solution isn’t working sometimes.
No, I would not recommend this to a friendBestbuy is AWFUL! Delivered a cracked screen!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bestbuy is awful and corrupt. DO NOT Buy any TVs at Bestbuy. I purchased this TV today and opened it when I arrived home later in the day. When I opened the box, I discovered the screen was cracked and tried to exchange the TV. Bestbuy declined and stated it was might fault do to physical damage. Aweful experience and will stick with COSTCO for electronics moving forward. Costco deals fairly with their customers and values them. Mark
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the 32" Fire TV. I am sorry to read that the unit arrived damaged. Kindly contact us to be able to check further to your case.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Newtvsarejunk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These usually don't last very long. How can I rate a Tv I just bought when the biggest problem is how long they last.
No, I would not recommend this to a friendHas to be very poorly made
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my 17 year old Granddaughter went to best buy to get this tv. She got it home took out of the box , was careful in doing so and when turned it on only saw cracks under the screen. No picture. Best buy would not stand by the product and replace. So need to make sure you have them take tv out of box and plug it in before paying for it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi. I understand the feeling when our purchases turn out to be not quite we expected. Please, do me a favor and give us a call, at 877-467-428 for further evaluation of the situation. We might be still on time to do something for you. Charles V. - Insignia Support
- Cons mentioned:Performance
Slow tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was running slow. Waste of money and time. Will never buy again.
No, I would not recommend this to a friend Never Buy this TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased this TV and it was a terrible mistake. The picture on this TV is horrible and no amount of setting adjustments can fix the problem. Insignia decided to make a cheap smart TV and, in so doing, the company cut back on the number of pixels needed to render a clear, true-to-life color screen. Don't be a fool. DO NOT BUY THIS TV. Harry
No, I would not recommend this to a friendNot Apple compatible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t Cast apple products or even play them hardwired with HDMI. Very annoying I can’t Cast my workout apps.
No, I would not recommend this to a friendFeatures stop working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for a month or so. Apps and tv started to glitch after redownloads and restarts. Shopping for a better bedroom tv.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi KBE83.
I know how it feels when our products are not performing. The behavior described is a weird issue and it probably the TV should not be doing that. Please, give us a call at 877-467-4289 for troubleshooting and further help in this matter.
Charles V. - Insignia Support
open box infinity.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it was open box and the smart tv became not working tv. The internet did not work, and the bluetooth was nonexistent. The apps were slower then a sloth. The remote was magically non responsive. I tell anyone dont buy open box until you know it works.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi There!
Thank you for taking the time to review our Insignia - 32" Class F20 Series LED HD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
Remote doesn't work and they can't fix it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total waste of money. I wish I had read the reviews. The TV worked once in my spare room and never again. By the time I needed it again it was too late to return the TV and nobody at Best Buy or Insignia tech support could figure it out. There are tons of videos devoted to this issue and none worked.
No, I would not recommend this to a friendLow quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disconnects from WIFI often, for no apparent reason. Pain in the a** tv.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, there.
I apologize about your experience with your 32" Fire TV. I want you to know that this could be caused by several reasons and I would like to provide you with the correct troubleshooting steps to find out the source. Please reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you with it.
Cesar G. - Insignia Support
Smart TV Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't access cable TV and regular cable channels even though it's connected to a cable box. I also can't record cable TV shows although it's connected to a DVR. I unplugged it and put by old TV back up.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi PamelaOtlowski,
We are sorry for your experience. Please contact Insignia 1-877-467-4289 for further assistance.
Insignia Support
Lea
https://www.insigniaproducts.com/
A REAL PIECE OF JUNK
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1 yr. has gone by. 2 of the 3 HDMI ports have stopped working. TV is constantly going on /off/back on. Will never ever waste time or money on Insignia again. Bought this model because of price and good reviews. I guess reviews like mine aren't used.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our 32" TV! We understand how disheartening is when a product stops working. We would love to check this situation further with you, so please feel free to contact us at the link below to get assistance with your unit!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
720p TV is too low of a resolution
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In the age of high resolution and high refresh rates, this TV doesn't cut it. "2 stars" rating is "fair." 720p is not even "fair", its a poor ("1 star") resolution these days. 720p was even mediocre in the year 2010. Spend a little more and get a better TV.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi.
Allow me to remind you we offer multiple models with High Definition and Ultra High Definition as features. This is our most affordable model and certainly offers a value for people who wants a portable TV for their RVs or customer's that just want a competent TV to watch the news on their kitchens. We understand this model is not for you, but certainly appreciate the time off your day to leave us this review as brings to our attention the features that our customers value on a TV.
Charles V. - Insignia Support
https://www.insigniaproducts.com/contact-us
ONLY a 60 MZ refresh rate.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took it back after 10 days. I stream TV and because this is ONLY 60 MZ refresh rate, the voice and picture would not synchronize. Sense it wasn't technically defective I had to buy a different unit.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the 32" Fire TV. I am sorry to read that you had to return the unit due to the audio not synchronizing. If you have this issue, kindly contact us to be able to assist further.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Won t buy again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't go straight to channel must tell alexis and no actual channel guide won't pickup some channels over air ways
No, I would not recommend this to a friendOne bitten twice shy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had to exchange the TV twice both times sometimes wrong with the remote.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the 32" Fire TV. I am sorry to read that you are having issues with the remote. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Terrible, just received today & not working today.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible, pop sound, burning smell tv not working.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time to review our Fire TV. I understand that this situation is not ideal for you. The behavior described doesn't seem right. For further assistance Please get to us over this line 877-467-4289 to validate the case.
-Arin. A
Insignia Support
Contact us: https://www.insigniaproducts.com/contact-us
-1 star
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy this T.V. After 1 month it went dead. Unbelievable.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, I am sorry to read about the experience you had with the TV. Please contact us at 1-877-467-4289 from 8am to 12pm CT to provide you the best resolution.
-Grace Insignia products
https://www.insigniaproducts.com/contact-us