Customer Ratings & Reviews
- Model:
- NS-32F201NA22
- SKU:
- 6447531
Rating by feature
- Picture Quality
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, ease of use, and price of the 32" Class F20 Series LED HD Smart Fire TV. Many also appreciate the smart TV functionality and the compact size. However, some users experienced issues with the remote control's reliability and occasional performance problems. A few customers reported difficulties with streaming certain apps.
This summary was generated by AI based on customer reviews.
IT will do
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IT's a good TV for what I wanted it for. Just a pain to go thru the process of setting up especially if you don't care about Amazon or Prime
I would recommend this to a friend- Cons mentioned:Performance
Worst electronic device I've ever owned
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is slow and freezes constantly, locks me out of subscriptions and apps, remote is not reponsive most of the time, difficult to search. It worked well the first week of purchase, now it's almost inoperable.
No, I would not recommend this to a friend Must have internet for tv to function
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for kids room! Tv has built in apps for them to enjoy while connected to wifi. Otherwise it don’t work without the internet.
I would recommend this to a friend- Cons mentioned:Remote control
A good deal but bad value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote just jumps around if you press it once it either won’t work or registers 3-5 clicks so every time you’re trying to select something you have to play a mini game. Alexa works sometimes but if you don’t know what you want to watch that’s useless. Paid $100 for the TV and an echo show and I’m still rating it one star. Disappointing
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello abestbuycustomer,
We do apologize for what happened to your Insignia™ - 32" Class F20 Series LED HD Smart Fire TV. I know it can be dissatisfying that its not working as expected. If you need further assistance, I'd like you to contact our support team at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Worth the $100, but no more.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spoiled with hi-def. This 720 seems very low def. Can’t use satellite remote to operate so need both tv and satellite remotes.
No, I would not recommend this to a friendNot recommend. Very slow.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent picture quality. Very slow opening and loading apps. Annoying
No, I would not recommend this to a friendCheap TV proves you get what you pay for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow (emphasis) response when responding to TV remote. Initially had problems connecting antenna to TV and getting over the air stations viewable. Had to reset TV to initial settings and then it worked. Tried NBA League Pass app on TV, but kept getting hung up after commercial. Finally gave up Pass, because it was too annoying. But for the price I paid, it's okay. So living with its limitations.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello VictorO,
Thank you for sharing your experience with our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV. I want you to know that we deeply care about the experience our customers have when purchasing Insignia Products. This is why I would like to properly assist you by reviewing your situation whit this Fire TV since it should be working correctly. Please reach out to us through the link below where we will gladly help you with this.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
Good TV but missing screws
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my son’s dorm room. It was missing the screws for the stand. Had to find replacement screws at hardware store.
I would recommend this to a friend- Cons mentioned:Performance
Ehhh
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good when working. Lags very bad, takes almost 3 minutes to load up YouTube
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi RyanB!
Thank you for taking the time to review our Insignia - 32" Class F20 Series LED HD Smart Fire TV, we are very sorry to heard you are experiencing this issue with one of our products, to help you problem please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we are more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
Good tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv was really a great price i needed a tv for my 87 year old grandmother so the 720 resolution was more then enough.
I would recommend this to a friend- Cons mentioned:Remote control
Remote does no pair
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv does not pair with the remote it comes with. They sent me another one and same thing. I tried everything. I will be returning the tv to best buy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, could you please try as below?
Do factory reset for the remote and try again, press and hold at the same time the DPAD-left, Back (↩) and Menu (≡) buttons for at least 10 seconds. Then to pair the remote press and hold the Home button.
For products support, please visit https://www.insigniaproducts.com/email-us
Smart TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It met my expectation for using it as an additional computer monitor. In addition, now I have an extra television.
I would recommend this to a friend- Cons mentioned:Speed
Fire tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow tv. I would not recommend. We returned to store.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Kendra,
Thank you very much for taking the time to review our Insignia - 32" Class F20 Series LED HD Smart Fire TV. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
Disappointed but understood
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than a year and the speakers are already shorting out (i.e. have abnormal spikes in volume at random times.) Granted I didnt expect much from a 100.00 TV but i hoped for at least one year of use. Its in my daughters room and doesnt get much use for it to short out so fast
No, I would not recommend this to a friendGood for the price.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. Not enough ports or connections. Could not use for what I had intended (running as PC monitor).
No, I would not recommend this to a friendOkay!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the $$$ you pay. But the picture quality is very average. I keep it in my gym room, so it serves the purpose.
No, I would not recommend this to a friendInsignia 32 in Class F20 Series Smart Fire TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 2nd Insignia 32 in purchase. No problems prior...Have been experiencing some glitches this 2nd time around. Thought it was the initial product - exchanged it for another...Same issues. Couldn't get the sleep timer to go off...buffering...impromptu cut off... Not sure if this was a production dud or not. On the fence about recommending.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi QTandPLLC,
Thank you for taking the time to review our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV. I understand you found it uncomfortable to use since you are experiencing some glitches and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is ok for the price but requires many hours of updating in order for all the apps to work even then YouTube wouldn’t
I would recommend this to a friendQuality not too professional
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was missing two assembly screw's for the standing feet & was not easy to figure out remote function's.
No, I would not recommend this to a friendReturned
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was a bit difficult to use did not work with my needs returned both different brand
No, I would not recommend this to a friend