Customer Ratings & Reviews
- Model:
- NS-32F201NA22
- SKU:
- 6447531
Rating by feature
- Picture Quality
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, ease of use, and price of the 32" Class F20 Series LED HD Smart Fire TV. Many also appreciate the smart TV functionality and the compact size. However, some users experienced issues with the remote control's reliability and occasional performance problems. A few customers reported difficulties with streaming certain apps.
This summary was generated by AI based on customer reviews.
Remote sucks
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Remote stopped working a few days after purchase
No, I would not recommend this to a friendIt Does the Job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only 720p so good for a kids room. It does the job.
No, I would not recommend this to a friendNot for seniors
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was for my mother which is 82 and she's not smart TV savvy so when you turn the television on she expected it to go straight to local TV channels so all that maneuvering was just too confusing for her
No, I would not recommend this to a friend- Cons mentioned:Speed
Dislike
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought identical Roku versions and they are awesome. Amazon’s version is slower and the apps hardly work. I regret this purchase.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Vince,
Thank you for taking time to share your feedback. We do apologize if you are having issues with one of our products. We appreciate for bringing this to our attention. Kindly send an email to www.insigniaproducts.com/support.
Insignia Support,
Merjorie
www.insigniaproducts.com/support
return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my money back i bought this product , how many days
No, I would not recommend this to a friendSlow processor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is not bad. The processor is very slow and tv has to be disconnected and reconnected in order for it to load. It also has a delay time when backing out, lowering volume , changing channels.
No, I would not recommend this to a friendTakes about 10 minutes to turn on
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes about 10 minutes to turn on. After powering off the tv sometimes randomly will power back on, also sometimes does not let you power it down. When it works its nice, but its a pain. Had this tv a year
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JayTv,
Thanks for taking the time and effort to leave a review with our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV. We apologize that our product did not satisfy your expectations as it will take about 10 minutes to turn on. We will use the feedback to make us better and to ensure that we are going to improve our products and processes. If you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Pucture ok if watching streaming
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is ok. If your watching a movie using netflix or one of those its not bad. The picture isnt that good if watching live tv. The price was ok or putting in the trailer.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Pinky,
Thanks for taking the time and effort to leave a review with our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
- Cons mentioned:Speed
Just no
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super slow and just shuts off with no warning. Do not buy
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 32" Class F20 Series LED HD Smart Fire TV! We understand that you're having issues with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
This tv sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The processor is very slow. It’s slow to move when I click left, right, up, down. It’s slow to start apps. Hulu crashes several times a day on my TV but never on my phone. It doesn’t pick up my 5g WiFi signal. Would not buy this again.
No, I would not recommend this to a friendOnly lasted less the 1 YEAR
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my mother that lives in a remote place. The TV started to get a line in it at about 6M. Then at the end of the 1Y warranty the picture almost is unwatchable. Since she lives so far away I could not get it to a Best Buy so now I have to buy a new tv. It only last 1 year. If this is how the Insignia "A BEST BUY BRAND" is that is a shame.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AndrewV!
Thank you for taking the time to review our Insignia - 32" Class F20 Series LED HD Smart Fire TV, we are very sorry to heard you are experiencing this issue with one of our products, to help you problem please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we are more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
To involved and no sleep timer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should have investigate more I just wanted a TV I could turn on and was a smart tv like my others. This one makes you go through commands every time turn it on
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Oldbetterthannew. Thank you for taking the time to leave a review on Insignia™ - 32" Class F20 Series LED HD Smart Fire TV. I understand that going through all commands is hassle, kindly contact us to get you further assisted.
Mary II Insignia Customer Support
Bad information on
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Said it came with an HDMI cable. It did not.sort of a problem. Cable isn’t expensive but it’s another trip.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello JeffFL,
Thank you for your feedback. We do apologize if we did not meet your expectation with one of our products. For further clarification kindly check on our website www.insigniaproducts.com/support.
Insignia Support,
Merjorie
www.insigniaproducts.com/support
- Cons mentioned:Performance
Dont buy
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow to respond, freezes up and need to unplug to get it to work again
No, I would not recommend this to a friend Junk tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv was good for a little over a month, then it started having problems. One night i heard a loud noise in my bedroom, turned on the lights and couldn't find the noise, next day turned on tv to see a black screen and it looked shattered, but couldn't tell from tv not on, called to best buy said it only has 1 month warranty
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Phatgal47! Thank you for taking the time to leave a review on 32" Class F20 Series LED HD Smart Fire TV. I know this is causing you too much trouble now. We would like to resolve this issue with you. Kindly call our customer service U.S. and Canada: 1-877-467-4289. Mary II Insignia Products II Please visit https://www.insigniaproducts.com/
Dont like it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV keeps shutting off with no interaction. If you need this for background media it will turn off even if toggled to remain on.
No, I would not recommend this to a friendFire tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bright colors..,,,slow response on apps,,, some apps dont work properly..
No, I would not recommend this to a friendColor Settings
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture color is not good, adjusted settings according to Insignia recommendations but still not good,
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Judy,
Thank you for taking the time to review our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, however I'd like you to contact our support team for further assistance at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
- Cons mentioned:Remote control
Very disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote has never worked right and the tv now doesnt turn on correctly or work right wither
No, I would not recommend this to a friend Doesn't connect to my wifi
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate this Tv. I have 2 of these tvs in my house and they both have the exact same problem, they do not connect to my wifi. And no its not the wifi, because it connects to the phones, tablets and other tvs with no issue. I bought this new tv in Nov. 2022 but just opened it now in Aug.2023.
No, I would not recommend this to a friend