Customer Ratings & Reviews
- Model:
- NS-32F201NA22
- SKU:
- 6447531
Rating by feature
- Picture Quality
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, ease of use, and price of the 32" Class F20 Series LED HD Smart Fire TV. Many also appreciate the smart TV functionality and the compact size. However, some users experienced issues with the remote control's reliability and occasional performance problems. A few customers reported difficulties with streaming certain apps.
This summary was generated by AI based on customer reviews.
Not a good TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is not good. Everyone looks like they are in a zombie movie. The sounds not the best. I wouldn't buy it again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello AarR,
We do apologize for what happened to your Insignia™ - 32" Class F20 Series LED HD Smart Fire TV. I know it can be dissatisfying that its not working as expected. If you need further assistance, I'd like you to contact our support team at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
It’s broken
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got home opened the box my forest tv I ever brought is cracked up n I am staying up all night to return it
I would recommend this to a friendYou get what you pay for
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a nice tv at first, but after 6 months when you turn it on, it keeps shutting right off. Didn't even last a year.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AmandaY,
Thank you for the review. I do apologize if the product did not work. If you need assistance please call Insignia: 877-467-4289.
Insignia Support,
Renee
Poor product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It broke in under a year. Very disappointed in the product.
No, I would not recommend this to a friendWould not buy again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has to be restarted to work every time. Poor connection to remote, etc.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello DWalker. Thank your leaving a review on Insignia™ - 32" Class F20 Series LED HD Smart Fire TV. We understand that this TV issue is giving you inconvenience now. Kindly contact us to further assist you.
Mary II Insignia Products Customer Support
It’s ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constantly freezing and have to be restarted but you get what you pay for
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking time to write a review our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV. We deeply care about the performance of our products and I would like to further review your situation.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
Sucks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv super slow just have not had the time to return but over all i think the tv is mot worth it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you very much for taking the time to review our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Shella
www.insigniaproducts.com/support
Returned the item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't know that an Amazon Acct was needed to use the TV. The person on the phone to me was rude.
No, I would not recommend this to a friendCould b better
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like the fact the tv doesn’t come on automatically it goes to apps before actually showing the programs
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Woodie,
Thank you for taking the time to review our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV. I understand you found it uncomfortable to use since the tv doesn't come on automatically and it goes to app before actually showing programs and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Nikki
https://insigniaproducts.com
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good sound is horrible Weak inputs better off spending more money for better quality
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Robert,
Thank you for sharing your experience with our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV. We are working on improving our products and designs. We appreciate your feedback. In the case that you still have this, feel free to contact my team for further help.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
Can't hear it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Out of the box no sound, not able to turn the speakers on as the option is grayed out
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi RobertV,
Thanks for taking the time and effort to leave a review with our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV. We do apologize for this disappointing experience that you had with the product because it will not produce any sound. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
this tv is terrible
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is terrible. I wish I could still return it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 32" Class F20 Series LED HD Smart Fire TV! We understand that you're having issues with the product. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Too slow to use
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The OS is so laggy the TV is not usable. Do not waste your money
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi DanielD,
Thanks for taking the time and effort to leave a review with our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Not happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some of the channels do not work And I cannot link the TV to my phone
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Redhen,
We apologize that you are having hard time to use this TV. Your feedback is helpful so we can improve the quality of this unit. If you need further assistance, please contact Insignia 1-877-467-4289 and we will be glad to assist you.
Insignia Support
Lea
https://www.insigniaproducts.com/
Bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont like this tv. I cant even get the ca le to work on this
No, I would not recommend this to a friend32 inches Insignia YV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We didn't get the TV Stand. The TV package was damaged. Wouldn't recommend it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Deep,
Thanks for taking the time and effort to leave a review our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV. We do apologize for the disappointing experience that you had with our product. It is not our intention to make you feel that way. Hopefully, we can offer you better services and products in the future. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Dont
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow, small and remote sucks batteries like you wouldn't believe.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Hobineros. Thank you for taking the time to leave a review on Insignia™ - 32" Class F20 Series LED HD Smart Fire TV. I understand that you are having an issue with the remote. Please do not hesitate to contact us to further assist you.
Mary II Insignia Products Customer Support II https://www.insigniaproducts.com/
Broke tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is broke and it’s not cool to buy refurbished ,
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello NigelF,
Thank you for taking the time to review our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV @ BestBuy, we're very sorry to read you are experiencing this issue with one of our products. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1 (877) 467-4289 Daily 8am - 9pm CT, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
https://www.insigniaproducts.com/support
It’s junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It Stop working before 30 days it’s junk screen when black
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Anna,
Thank you for taking the time to review our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, however I'd like you to contact our support team for further assistance at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
- Pros mentioned:Smart tv
Solid budget TV, love it.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If looking for a smaller TV it's kinda hard to come up with one that's dramatically better than the others because companies aren't as focused on smaller TV's as they are with their bigger one's. That said there's something favoring just getting an inexpensive budget TV if you're going with anything smaller than a 43 inch (at this size there's at least a few quality options). Some will revert back to good old Samsung & LG TV's even with a 32 inch, but the differences are usually marginal at best today, while 5-10 years ago that equated to a TV that'd likely last longer nowadays all that really amounts to is you paying more for a more recognizable brand that's believed to have a better reputation, when really their reputation is only relevant in their larger TV's. Even the stores salespeople will tell you that Samsung & LG offer entry-level & budget friendly TV's, and that's shown in all of their 32 inch TV's. So pocket the roughly $50 difference and get an Insignia. Also ain't mad at TCL, Hisense, Vizio or Toshiba (do avoid Westinghouse, RCA, & Element like the plague) if you've had personal bad luck with Insignia. However for the most part unless you have a particular favorite brand then there's everything to love about most Insignia TV's. If I had one complaint (as no TV is perfect) it'd be the small little remote. It works fine, I'm just not at all big on it being so small. Otherwise Insignia is cranking out solid TV's at a solid price, if you're just looking for something for the kid's room or the bedroom. I probably would recommend a top tier brand for a main room TV. Insignia is a great value, but their not mind blowingly amazing either.
I would recommend this to a friend