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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 10682 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the great picture quality, ease of use, and unbelievably low price of the 32" Class F20 Series LED HD Smart Fire TV. Many also appreciate its perfect size and smart TV capabilities. However, some customers have reported issues with the remote control and performance. Additionally, a few have mentioned concerns about the speed and volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 418 Showing 8,341-8,360 of 10,682 reviews
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    Do not buy for smart features

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a reliable “smart” tv this isn’t it! Constantly drops WiFi connectivity, loads everything at a snails pace, and will turn off on its own at random. The picture and sound are fine when the tv actually wants to work, which isn’t often.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Josh,

      Thank you for writing a review about our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV. We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.

      Insignia Product
      Marites
      www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my nephew, works great and has a lot of options

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Little Guy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice small TV, sometimes the channel selection doesn't go where I tell it to, oddly. It's like it's preprogrammed to try and get me to watch something else but then goes to my selection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Budget TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv for the price point. There are many integrated apps with even more available to download. Works seamlessly with my Alexa setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Love the fact it has multiply apps all on one device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv fit well into the space needed and is a great buy. I purchased a tv stand to raise it higher than the tv feet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Give him a raise to keep him

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man that helped me couldn’t have nicer. You know who he is. As hard as good help is to get you better give him a raise to keep him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart TV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid TV for solid price. Connected to the internet without any issues. shows what I need to set the show

    I would recommend this to a friend
  • Cons mentioned:
    Remote control, Stand

    Rated 1 out of 5 stars

    not what was prommised or advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tv works fine but it was missing everything and was dusty as all get out. vlearly a display unit(was open box) also nothig but the tv was in the box no remote no stand no power cord nothing. also tv was setup in store mode and with a bestbuy account and had to factory resetwill never buy open box again or trust bestbuy on their word again.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi ElizabethH,

      Thank you for taking the time to review our TV, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.


      Insignia Support
      Shella
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv its self works great and i dont have any problems with lagg like my past tv’s

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ready to be watched in 15 minutes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to follow the instructions. It was ready to be watched in 15 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for ny sons room. Awesome tv. Voice remote is pretty sweet. Loves fortnight as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good on the go tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this in my work truck after my work shift. Its great for streaming programs up until lites out time

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Fire TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound in picture are pretty good, but I don’t like the fact that it runs additional not scheduled ads and interrupts some of the TV shows

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an exceptional buy ,couldn't resist so easy to order online and pick up at store .Great service as usual

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! Love that i connects to bluetooth headphones to be able to raise volume without disrupting any neighbors in apartment complex.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small problem turned big reward

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first tv came in had a big crack in the screen but the employees at best buy changed it out fast went smooth as silk. Very glad i bought from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!! This a great deal! Would recommend…enjoy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic Solid TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV works great in our home office. It's a basic TV that does what is required of it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Jerry

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the price - Gets all the ball games I want

    I would recommend this to a friend