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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 10682 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the great picture quality, ease of use, and unbelievably low price of the 32" Class F20 Series LED HD Smart Fire TV. Many also appreciate its perfect size and smart TV capabilities. However, some customers have reported issues with the remote control and performance. Additionally, a few have mentioned concerns about the speed and volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 454 Showing 9,061-9,080 of 10,682 reviews
  • Rated 5 out of 5 stars

    Queen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for Grandson’s bedroom and works great and he loves it. Would buy again.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Hands Down Worst TV Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never write reviews - but this TV is so bad I have too. I want to start with saying that Best Buy only gives you a 14 day return window…which is unacceptable within itself. So, when I go to replace this tv soon, I won’t be buying from Best Buy again. Now, aside from the interface being a nightmare, the kids profiles are also awful. Hardly any customization and too much restriction. But if you give them an adult profile, they have access to buying things. TV constantly lags, apps are hard to find and use, half the time apps won’t even open and the TV freezes and stalls. The remote is not intuitive. I’ve spent more time trying to get the TV to work correctly than watching anything on it. L Just everything about this TV is horrible. Do yourself a favor and buy a TCL or something and don’t buy it here.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi JonathanR,

      It has come to my attention that you were not fully satisfied with the purchase of your Insignia™ - 32" Class F20 Series LED HD Smart Fire TV (NS-32F201NA23). We're very sorry to read you are experiencing this issue with one of our products. Please know that we are improving the quality of this product by considering our customers' feedback. If you need further assistance, please feel free to contact us via email or call our customer service at 1-(877)-467-4289 Monday to Saturday, 8 a.m.–9 p.m. CST.

      Shai | Insignia Support
      https://www.bestbuy.com/insignia BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sweet tv would purchase it again if I could lol!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tv purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fire tv gives a lot ov viewing options. A cable or satellite service is not necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Satisfied with this TV. It was donated to a charity

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice View with low budget,

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV which a lesser budget, a good viewing option. Do not try to use as monitor, where the screen resolution will not support ,

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 3 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality overall tv. impressed with everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like my tv where I play my applications and stream most videos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is amazing I love that it has Alexa included

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tvs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great quality and it works I love it a lot!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son for his dorm room! He loves it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for my daughter. I hope she likes it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fire TV - I got it over Black Friday weekend so it was only $100. Great buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a little cumbersome to get it to load my channels, took three tries to get them, maybe a little more specific directions would be helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift was loved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a Christmas gift to my grand daughter & she loves it. She rated it 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My fireTv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is a great deal love the essentials easy setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV great price. Bought for the kids and they love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For my baby boy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 3 year old loves his TV. Set up his tv very quickly. Nice addition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Works well. I wish it had bottons in case somthing happens to the remote .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia TV Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal, TV works great thus far. Very Pleased with it.

    I would recommend this to a friend