Customer Ratings & Reviews
- Model:
- NS-32F201NA23
- SKU:
- 6482022
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the great picture quality, ease of use, and unbelievably low price of the 32" Class F20 Series LED HD Smart Fire TV. Many also appreciate its perfect size and smart TV capabilities. However, some customers have reported issues with the remote control and performance. Additionally, a few have mentioned concerns about the speed and volume.
This summary was generated by AI based on customer reviews.
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||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound for some reason after having for a bit started to sound like it was under water.
I would recommend this to a friendDid not like Fire TV set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was for my kids' room. I did not like the set up for the Fire TV. It was too difficult and annoying to back and forth from my account to theirs. And on the kids account I cannot have sleep mode on.
No, I would not recommend this to a friendQuestion the picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price but the picture quality is poor, bought it for my daughter for her dorm.
No, I would not recommend this to a friend"smart TV" function rarely works properly
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: good price, video and audio quality are good Cons: randomly decides it can't connect to the Internet when powering on - factory reset fixed it (though problem returned a week later). Randomly won't show apps on the home page - have to unplug/replug TV to fix it. TV was great for the first few months, now I have to fiddle with it every time I turn it on. If planning on using it as a smart TV, don't buy.
No, I would not recommend this to a friendGood tv, dumb features
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good tv. Only issue I have is it has a auto power off "feature" that you can't turn off. If the tv is inactive for 20 minutes even with the screen saver on it power off completely. They seems like a very annoying oversight.
No, I would not recommend this to a friend- Cons mentioned:Remote control
Owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No number pad on remote - fails to change channels each time - gets stuck on one channel and will not change.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your concerns about your experience with our Insignia 32" Class F20 Series LED HD Smart Fire TV. I apologize that the remote control is missing a number pad and that you're experiencing issues with channel changing. It's frustrating when a device doesn't function as expected. I've noted your report of the remote getting stuck on one channel and not changing. We take these issues seriously and will investigate this further to ensure that our products meet our standards for quality and performance. We'll also look into improving the remote-control design to prevent similar issues in the future. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-32-class-f20-series-led-hd-smart-fire-tv/6482022.p?skuId=6482022
was a good deal price wise
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a really good price, BUT... I couldn't keep it , If the fire stick didn't work in the bedroom, then a fire TV wouldn't work either/ Have HORRIBLE internet here!!! RETURNED
I would recommend this to a friend- Cons mentioned:Performance
Bad TV
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had TV for a month & it went out within that timeframe. Sent it back & it was unable to be fixed
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm sorry to hear about your negative experience with the Insignia TV. If you're looking for a replacement, perhaps consider a different brand or model that has better reviews. Good luck! - Ed | Insignia Support |
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Cheap and Cheap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank goodness it was cheap to buy because both of the ones we got have performed as well as a one-legged cow on ice skates. It's hard telling where the glitches end and the functionality begins some days, but at least it's clearer when they freeze altogether. If you're looking for an inexpensive TV that frequently turns itself into an expensive electronic picture frame, this is for you.
No, I would not recommend this to a friendNot a bad brand
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't understand why, but this TV just went black, stopped working. I was surprised; had to be just a fluke. I have previously bought Insignia TV's with no problems, and will continue to purchase this brand.
I would recommend this to a friendGood screen, meh firetv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for a relative to use in her closet where she hangs out ironing clothes. TV screen is good and no issues. However, I just don't like firetv. I think it is slow and hangs up frequently.
I would recommend this to a friendNot good batteries
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Batteries didn’t work when we got the tv . We had to put in new batteries
I would recommend this to a friendNot worth the budget price.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this tv for our son’s room for about 6 months now. It is completely unusable because of the software lags, and bugs. We have restarted the tv, reset to factory defaults, contacted customer service, etc and it still cannot play streaming videos from any service without pausing to buffer and sometimes just closes out. I have even tried to use other streaming devices on the tv, like Roku, but to select a different HDMI input, it forces you to use their software to select a profile, and then switch inputs. Many times, it takes so long to load, to just switch to an external device to stream anything. Would not recommend to my worst enemy!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize for the frustrating experience you've had with our 32" Class F20 Series LED HD Smart Fire TV. We're sorry to hear that the software lags and bugs have made it unusable for your son's room, and that you've tried multiple troubleshooting steps without seeing improvement. We understand how important it is to have a seamless streaming experience, and we're disappointed that we fell short of meeting your expectations. We'll take your feedback seriously and work on improving our product's performance. Thank you for sharing your concerns, and we'll do our best to learn from them. Jeth | Insignia support. https://www.bestbuy.com/site/insignia-32-class-f20-series-led-hd-smart-fire-tv/6482022.p?skuId=6482022
Insignia 32 inch TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a decent tv for the price. Not much more to say, no frills but it is a tv.
I would recommend this to a friendTerrible speakers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is fine but the speakers are terrible, I had to buy a sound bar to be able to hear the tv otherwise it was on like volume 45 just terrible.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ChristinaW, thank you for taking the time to review our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV. We apologize that the product didn't meet your expectations, as Insignia always strives for the best customer experience. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible. Ivy | Insignia Support. https://www.bestbuy.com/site/insignia-32-class-f20-series-led-hd-smart-fire-tv/6482022.p?skuId=6482022
- Cons mentioned:Remote control
No remote. Couldn't use it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came without a remote. I tried everything but it would not get past the initial screen. No remote I bought would work. Got so frustrated I just dropped it off to Goodwill. I'll never buy insignia again
No, I would not recommend this to a friend Akmost Good.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product seems to have an issue with the channel cutting off for a second or two. It's irregular but seems to be similar to an issue with my fire stick on other tvs.
I would recommend this to a friendInsignia
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a very good t.v. cuts off often or just go blank.
No, I would not recommend this to a friend- Cons mentioned:Performance
Don't waste your money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Turns off when it wants, locks up when it wants, has to be unplugged to unlock it. A couple of the buttons on the remote will do other random functions when pressed. Ended up buying a different Samsung.
No, I would not recommend this to a friend Has Alexa but doesn't work with Alexa devices.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this TV because it included firetv. However, I was surprised to find out that I was unable to control it with my Amazon Alexa device. Granted it didn't say it would on the box. But I thought Amazon FireTV with Alexa, should be able to control with my Alexa devices. Nope, just the alexa on the tv. Bummer.
I would recommend this to a friend