Customer Ratings & Reviews
- Model:
- NS-32F201NA23
- SKU:
- 6482022
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the great picture quality, ease of use, and unbelievably low price of the 32" Class F20 Series LED HD Smart Fire TV. Many also appreciate its perfect size and smart TV capabilities. However, some customers have reported issues with the remote control and performance. Additionally, a few have mentioned concerns about the speed and volume.
This summary was generated by AI based on customer reviews.
T.v.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had one before and it worked just fine, this one something is the matter with the volume. Otherwise I love it.
I would recommend this to a friendTv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product for price and quality. I need more product similar
I would recommend this to a friend- Cons mentioned:Remote control
Nonfunctional
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked with the remote for over 2 hours, was told to get new batteries, the remote still wouldn’t work unable to set it up. Finally told to take it back to the store. Never had so much trouble with a tv
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize for the trouble you experienced with setting up your TV and the remote despite the efforts with new batteries. Your experience is important to us, and we regret any inconvenience caused during this process. If there's anything else we can assist you with or if you need further support, please don't hesitate to contact us. Thank you for your patience and feedback. Keith | Insignia Support https://www.bestbuy.com/site/insignia-32-class-f20-series-led-hd-smart-fire-tv/6482022.p?skuId=6482022
Ok tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok for what its worth. Not the greatest ever but decent for a kids room. Not for an adult room or living room
I would recommend this to a friendvarious issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is low, two applications activate at the same time, and Netflix doesn't run smoothly (I don't know if it has to do with it being a Fire TV).
No, I would not recommend this to a friendInsignia tv 32'
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is not a good tv, Amazon doesn't have good tv, even with a low price. Not recommended.
No, I would not recommend this to a friendNot good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not a good buy, i previously owned a Roku insignia for almost 19 years, 32inch. never had a problem with memory or downloading apps. this tv you need to add a usb flash drive because the memory is extremely limited. a lot of unnecessary stuff taking up memory, complicated to operate and manover through apps and find information.
No, I would not recommend this to a friendBad fire stick tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv kept saying it couldn’t update. Call technician tried factory reset and couple other things still no luck.
No, I would not recommend this to a friendPauletta
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its not loud enough,............,..........,,,,,,,,,...
I would recommend this to a friend32 inch tv with firestick
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It serves its purpose. Once you shut the tv off you can still hear what you had been watching for a few seconds.
No, I would not recommend this to a friend- Cons mentioned:Performance
Randomly shuts itself off
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked OK for less than a month, then started randomly turning itself off while in use. None of the advice from Insignia fixed the problem. Others have the same issue. I will never buy another Insignia product.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're truly sorry to hear about the issues you've encountered with your Insignia product. Randomly turning off during use is certainly frustrating, and we understand your disappointment. Our aim is to provide reliable products and excellent customer support, and we regret that we weren't able to resolve the issue to your satisfaction.
Your feedback is invaluable to us, and we'll use it to improve our products and services. If there's anything else we can do to assist you or if you have any further concerns, please don't hesitate to reach out. We're here to help in any way we can. Thank you for bringing this matter to our attention, and we apologize for any inconvenience it has caused. Keith | Insignia Support https://www.bestbuy.com/site/insignia-32-class-f20-series-led-hd-smart-fire-tv/6482022.p?skuId=6482022
New TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had difficulty in setting up this TV to view my local channels and navigating around the screen. I had not bought a new TV in 10 years, and of course a lot has changed since then. My old, also purchased at Best Buy, did not have web/internet capability. But in general it was much easier to navigate for ordinary daily viewing.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback about your experience setting up and using your Insignia 32" Class F20 Series LED HD Smart Fire TV. We're sorry to hear that you found the process challenging, especially since it's been a while since you've set up a new TV. We understand that navigating the many features and settings can be overwhelming, especially for those who are new to smart TVs. We're glad to hear that your old TV was easier to use for daily viewing, and we'll take your feedback into consideration as we strive to make our products more user-friendly for everyone. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-32-class-f20-series-led-hd-smart-fire-tv/6482022.p?skuId=6482022
- Cons mentioned:Speed
Buggy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returning this after 2 weeks. It was slow. The apps were slow, netflix buffered every 15 seconds. Best part of this was the awesome packaging.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Xerria. Thank you for writing a review about our Insignia 32" Smart Fire TV. I apologize that the app were slow and buffered every 15 seconds. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.| Insignia Products
https://www.insigniaproducts.com
Wouldn’t stay on
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Idk if it was just the tv that I bought, but I couldn’t get the tv to stay on for more than 2 minutes before it would boot me off. It would say that my remote wasn’t connecting to the tv despite the fact that I was using it to log in. Had to return since I couldn’t figure out any sort of fix.
No, I would not recommend this to a friendDisappointed with customer service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am disappointed that I purchased this item a week ago and it is now on sale with gifts. I called customer service and they told me I was not entitled to the gifts
I would recommend this to a friendNOT WORTH IT! GET THE BETTER BRAND!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Apps crash constantly. Randomly the Apps crash and another will open. I can basically only have four apps because it must have 500 MB available for updates. Pictures never fully load. If i click on anything other than home, the screen will show up and then return me to Home automatically. I’ve had this less than two years and it started a couple of months after i bought. I have a flat screen from 2006 than handles FireTv better than this. Reach out ti me for video. Smash room it is.
No, I would not recommend this to a friendInsignia Smart TV
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Only complaint is delay in picture to sound would not recommend.
No, I would not recommend this to a friendThis TV is not good
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is bogus. Every other time we turn it on it's frozen up and needs to be restarted. It's slow to respond and glitchy. The Amazon fire user interface is set up in a stupid way, I hate it. Also the way the legs are designed makes it hard to stand at an angle on top of the dresser we have it on without falling partially off the edge. Would not buy this TV again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello RalF,
Thanks for taking the time to connect with us about your concern with your Insignia™ - 32" Class F20 Series LED HD Smart Fire TV. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. In the case that you still have this, feel free to contact my team for further help.
Dina || Insignia Support || https://www.bestbuy.com/insignia
- Cons mentioned:Performance
Broken screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv for my daughter’s dorm. Broke after using it for 2 weeks.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV. I know that this could be an unfortunate situation. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Insignia Support
Angela
www.insigniaproducts.com/support
Static Television
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Television is No good it has a lot static in it, i purchased this TV because my old one had static in it and now so does this one it's going back!!
No, I would not recommend this to a friend