Customer Ratings & Reviews
- Model:
- NS-32F201NA23
- SKU:
- 6482022
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the great picture quality, ease of use, and unbelievably low price of the 32" Class F20 Series LED HD Smart Fire TV. Many also appreciate its perfect size and smart TV capabilities. However, some customers have reported issues with the remote control and performance. Additionally, a few have mentioned concerns about the speed and volume.
This summary was generated by AI based on customer reviews.
Poor quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not very sharp.Picture not very clear. Poor quality.
No, I would not recommend this to a friendIt's OK
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They (we bought 2) seem to work ok, but they were a pain to connect to our wifi network. Prefer Roku over Fire TV.
I would recommend this to a friendNot a smart tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a smart tv. No you tube nothing and when I try to buy it it says not purchasable
No, I would not recommend this to a friendIt's OK
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's good for the price but wouldn't get it off your looking to game on it.
I would recommend this to a friendDecent TV with nice smart features.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent TV for price but wish I went with 42 4k tv for the extra money!
I would recommend this to a friendStarted smoking after 2 months use.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought on 31 March 2025. Did not use it until June of 2025. Used for 2 months. Unplugged. Moved and moved back. Plugged in and started smoking. A lot. Moved it outside and plugged back in. Started smoking after ab out 15 minutes. Spot on back of TV above the word Insignia very very hot to touch.
No, I would not recommend this to a friend- Pros mentioned:Price
Ben’s TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A decent tv for the price I have it in my camper. Nice
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 32" Class F20 Series LED HD Smart Fire TV. We're really grateful and appreciate you taking the time to share your rating with us. Please keep in mind in the event you need further assistance, we're always here willing to help you.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Clunky
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a big fan of the operating system, but works well enough.
No, I would not recommend this to a friendQuirky
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first I liked the TV but with less than a month of owning it, it is beginning to act weird. Last night it gave me a blank screen. I turned it off and on a few times and the screen was still blank. I unplugged it for while then it began working again, but it is really slow on response to the remote control.
No, I would not recommend this to a friendGoes to sleep frequently
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is fine but it goes to sleep after 2 minutes of inactivity and I can’t find a way to fix it. There’s a sleep timer but it’s temporary and resets on its own and doesn’t really work. Returns to the home page every time it goes to sleep. The return window ended rather quickly so I can no longer return it
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Need number key pad on remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is good. The sound quality is above average in my opinion and the voice remote is nice but I hate the fact that there is no number key pad to input the channel you want without having to go through a guide and surf
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello DanielleC,
We understand that you are not satisfied with the remote control of the TV and you would have preferred a number keypad on the remote. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Delivery cancelation
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV online to get it on Saturday, March 15, 2025. The delivery order was canceled on the same day of the scheduled delivery. I went to the store at 4251 Outer Loop, Louisville, KY, 40219, since there was availability in inventory to see if they could give me another one because I really needed it for that day. Due to bureaucratic issues, I only received an apology and I still have not received the item.
No, I would not recommend this to a friendTv review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Review may go up or down… Not yet opened, thus Christmas gift…
I would recommend this to a friendLiked former tv better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I didn't have so much going on, I'd return it. It's color is not rich...no matter what I do.
No, I would not recommend this to a friendNice tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a nice tv for the price. The color is ok. I use it so i do not need cable.
I would recommend this to a friendgood TV for Amazon fans
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend buying Android based TV for enhanced functionality
No, I would not recommend this to a friendAmazon Fire Junk
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this TV for 9 months now. I get sound but no picture. I should have believed the reviews that I saw regarding the picture issues it has.
No, I would not recommend this to a friendTv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This didn't work out for me. It was an open box item.
No, I would not recommend this to a friendTHIS TV NEEDS PROGRAMING TO WORK PROPERLY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The reason why I rate this purchase a 2 stars is because the Best Buy/Geek Squad charges a "total" member 249.00 to set the programs on the new t.v. As of this moment we are not sure if we are getting all of the programs and that is more than the price of this t,v,!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello BruceO,
We are very sorry to read that you are not getting all of the programs on this TV. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Cons mentioned:Performance
tv
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.stop working will not turn on only had for 1 1/2 years
No, I would not recommend this to a friend