Customer Ratings & Reviews
- Model:
- NS-32F201NA23
- SKU:
- 6482022
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the great picture quality, ease of use, and unbelievably low price of the 32" Class F20 Series LED HD Smart Fire TV. Many also appreciate its perfect size and smart TV capabilities. However, some customers have reported issues with the remote control and performance. Additionally, a few have mentioned concerns about the speed and volume.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Performance
tv
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.stop working will not turn on only had for 1 1/2 years
No, I would not recommend this to a friend Insignia Customer Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's good for the price. The picture is acceptable for a workout room use.
No, I would not recommend this to a friend"Small" TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV, Firetv takes some getting used to versus standard cable TV setup.
No, I would not recommend this to a friendTv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's alright. The tv sound goes in and out but its not bad.
No, I would not recommend this to a friend- Cons mentioned:Performance
Cheap isn’t the best
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst smart tv ever!! Always cutting off and have to reset to factory settings.
No, I would not recommend this to a friend Apps
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t have spectrum app. Had to buy a Roku stick
No, I would not recommend this to a friendThe price is right, but...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like that the tv randomly turns itself off. That should be optional.
No, I would not recommend this to a friendHappy Senior
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charter Spectrum & Insignia Fire tv want work together.
No, I would not recommend this to a friendalways reboot and restart randomly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it always reboot my tv idk if this is from firetv software or the TV itself.
No, I would not recommend this to a friendNot Compatible with Alexa
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent tv. I thought because it was a fire tv that it was compatible with Alexa but unfortunately not. Took to long to setup and now I'm stuck with it. Bummer.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Sorry to hear that your experience with the Insignia 32" Class F20 Series LED HD Smart Fire TV didn't quite meet your expectations. We understand how frustrating it can be to have unmet expectations, especially when you're looking forward to enjoying seamless integration with Alexa. We apologize for any inconvenience the setup process caused and wish we could have provided a more intuitive experience. We appreciate your feedback and will take it into consideration as we continue to improve our products and services. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-32-class-f20-series-led-hd-smart-fire-tv/6482022.p?skuId=6482022
Meh - Just OK
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meh ... Screen Quality isn't great. But it works. Thanks
No, I would not recommend this to a friendok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.picture not as clear as i thought it would be- set up took way too long
No, I would not recommend this to a friendStuck on captive portal, poor customer service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Insignia customer service is very poor. Over a 20 minute wait to speak to someone, the user manual is not on the insigniaproducts.com website. Or TV is frozen on a broken captive portal screen. Factory resets don't work. Terrible menu and interface.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MeghanB,
Thanks for taking the time and effort to leave a review about our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV (NS-32F201NA23). I'd like to apologize for the situation that you're experiencing. I know it can be dissatisfying. We would love to check this situation further with you. Please feel free to contact us via email at insignia@bestbuy.com or call our customer service at 1-(877)-467-4289 Monday to Saturday, 8 a.m.–9 p.m. CST.
Shai | Insignia Support
https://www.bestbuy.com/insignia
- Cons mentioned:Performance
Insignia TV's have been unreliable
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was my second and last Insignia TV. I have had this one 8 months and there has been one issue after another. It's going back to Best Buy tomorrow.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm so sorry to hear that you've had a series of issues with your Insignia TV, especially given that this was your second purchase from our brand. It's unacceptable to experience one problem after another, and I can understand why you're frustrated. I'm disappointed that we haven't been able to meet your expectations, and I'm concerned that you've had to deal with multiple issues. I want to assure you that we're committed to making it right, and I'd like to help resolve the outstanding problems before you return the TV. Please give me a call so we can discuss a solution that works for you, and I'll do my best to make it right. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-32-class-f20-series-led-hd-smart-fire-tv/6482022.p?skuId=6482022
Eh
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good tv although not worth the price if you want this get it on a discount
No, I would not recommend this to a friendReturned for Refund
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad graphics - returned for full refund. Would not reccommend this particular tv.
No, I would not recommend this to a friendCannot set up this tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought for my son and he tells me it wont work . The screen flashes and says cannot connect to wifi. Well he doesnt have internet and i thought you could just plug it in and go . What is he doing wrong ???PLEASE PLEASE HELP ME TO EXPLAIN TO HIM HOW TO SET IT UP. thank you . Judy
No, I would not recommend this to a friend- Cons mentioned:Performance
Bad TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had it for only three weeks and it has already stopped working. It is popping and gets fuzzy, then shuts off with message of " loss of connection". Everything is still connected.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello mutha,
Thank you for taking the time to review our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV, we're very sorry to read that after three weeks of using the unit has stopped working. I know how inconvenient this must be for you but we would be more than willing to troubleshoot it and check your options for you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
https://www.insigniaproducts.com/support
Gr8 tv for bedroom.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for bedroom, fire stick software built in remote works well
I would recommend this to a friendGreat little tv for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall nice little tv just wish the speakers were better
I would recommend this to a friend