Customer Ratings & Reviews
- Model:
- NS-32F201NA23
- SKU:
- 6482022
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the great picture quality, ease of use, and unbelievably low price of the 32" Class F20 Series LED HD Smart Fire TV. Many also appreciate its perfect size and smart TV capabilities. However, some customers have reported issues with the remote control and performance. Additionally, a few have mentioned concerns about the speed and volume.
This summary was generated by AI based on customer reviews.
Pmc
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work well for my purpose and location. The remote is not good.
No, I would not recommend this to a friendBad product or bad luck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for some time but for the las few months it just turns off on its own and everything srops responding. I had to end up unplugging it each time. It's already in the trash
No, I would not recommend this to a friendcheap tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not the sharpest picture but at this price it's pretty good. good sensitivity
I would recommend this to a friendPicrure quality;
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality on this television is poor, very grainy
No, I would not recommend this to a friendNo ease in setups
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fire stick is not as easy to use as Roku. Everytime you log into an app you have to put in a code even if the app is free
No, I would not recommend this to a friendIgnore the ratings!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally the worst tv, I do not understand the good ratings. I bought it twice. The first time, the tv lasted 31 days and then when you clicked on the show there was just sound- no image. They gave me a hard time about returning it, but finally did. I bought the exact same tv again, thinking maybe I had a lemon…today is 30 days and it is doing the exact. Same. Thing. Sitting on hold again and I’m sure I’ll have to fight to return it…again.
No, I would not recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Little slow accessing the smart features but good tv
I would recommend this to a friendInsignia is for those who pay separately to watch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It says that it plays YouTube but you have to buy separately... So we returned the product...
No, I would not recommend this to a friendnot a good picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too small, picture could be better!!!!!!!!!!!!!!!!!!!!!!!
No, I would not recommend this to a friendNo stand and no remote.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV came without the stand/legs and no remote, I bought this because it was a great deal and in excellent condition-but without the remote it is no good. I returned it, so far the return seems easy enough.
No, I would not recommend this to a friendDon’t buy cheap price but bad missfunction issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad quality and the screen randomly glitches . Sales rep suggest not to buy for the same issue that people where returning them . I gave it a try but should of listen . I was to busy that the 15 day policy return exceed and couldn’t return
No, I would not recommend this to a friendGood tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV for kids for picking up streaming apps works very well
I would recommend this to a friendDON'T WASTE YOUR MONEY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine is sub-standard because the picture quality is poor. Also, the instructions are misleading and confusing. I would definitely not recommend this to anyone.
No, I would not recommend this to a friendDon’t purchase open box!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thought we’d save a little money with an open box excellent condition. Big mistake. Tried to sign in to use apps and it’s already registered to someone else and just gives an error message. Returning!
No, I would not recommend this to a friendHorrible tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible tv. The sound kept going out of wack. Then it finally died. Only lasyed 6 months.
No, I would not recommend this to a friendReally? Set up?
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Updating every spp before you can go to HDMI and just watch cable is ridiculous . The updates stent fast either! I just wanted to hook up my cable and go, but instead i have to doenload what feels like tge entire internet just to watch TV
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking time to write a review our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Dina || Insignia Support || https://www.insigniaproducts.com/
- Cons mentioned:Remote control
Don't do this
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv sucks. Fire tvs are bs. Remote skips. Apps won't load. Awful purchase two months ago that i didn't open until now. To hell with this tv. Can't return it. Pawn shop
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV. I understand how exciting a new purchase can be and how upsetting it is that it didn't work as expected, that's why I would kindly ask you to contact us if you ever encounter another issue with your appliance, we'll be more than happy to provide any needed assistance.
Insignia Support
Irene
www.insigniaproducts.com/support
Good picture, too much software
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes TV volume mutes after 2 seconds, all channels and streaming. Have to unplug TV to reset (powering off wont reset TV).
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello ArthurK,
We do apologize for what happened to your Insignia™ - 32" Class F20 Series LED HD Smart Fire TV. I know it can be dissatisfying that its not working as expected. If you need further assistance, I'd like you to contact our support team at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Return Policy is not long enough
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't open it. I purchased it for a single mom and someone gave me one for her instead so I wanted to return it unopened and the store wouldn't take it back because I was four days later on their 2 week return policy. Make sure you know the return policy before you purchase. Better still purchase somewhere else where they will give you 30-days,
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize for the inconvenience you experienced when trying to return the Insignia 32" Class F20 Series LED HD Smart Fire TV. We understand that you purchased it as a gift and didn't have the opportunity to open it before wanting to return it. We appreciate your feedback and will pass it along to our team, as we strive to provide clear and concise information about our return policies to our customers. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-32-class-f20-series-led-hd-smart-fire-tv/6482022.p?skuId=6482022
Open box didn’t work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought an open box in fair condition. It didn’t work first. It didn’t have a remote, but they gave me one at the store which I appreciated and it did work with the TV but after everything was mounted on the wall and I paid someone to do that by the way, The TV didn’t work. It would come on, but it wouldn’t update and download and so I took it back.
No, I would not recommend this to a friend