Customer Ratings & Reviews
- Model:
- NS-32F201NA23
- SKU:
- 6482022
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the great picture quality, ease of use, and unbelievably low price of the 32" Class F20 Series LED HD Smart Fire TV. Many also appreciate its perfect size and smart TV capabilities. However, some customers have reported issues with the remote control and performance. Additionally, a few have mentioned concerns about the speed and volume.
This summary was generated by AI based on customer reviews.
Misleading Apple Airplay
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV says it works with Apple Airplay Kit for screen mirroring and it does not. You have to download and pay for an app in order to get it to screen share for Apple Devices.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I am sorry to hear about your experience with the TV's compatibility with Apple Airplay Kit. It is disappointing that the product did not deliver on its promise of seamless screen mirroring for Apple devices. Having to download and pay for an additional app to make it work is definitely an inconvenience. Thank you for sharing your feedback - it will be helpful for other customers considering this TV. We will be sure to address this issue with the manufacturer to ensure better transparency in the future. Keith | Insignia Support https://www.bestbuy.com/site/insignia-32-class-f20-series-led-hd-smart-fire-tv/6482022.p?skuId=6482022?skuId=6482022
Dissatisfied customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv works ok but the horrible customer service I received at Best Buy didn’t give me much of a choice. I had to pick it up off the floor and carry it up front. All the employees were just standing around talking and laughing with each other.
No, I would not recommend this to a friend- Cons mentioned:Performance
Day one and done.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It broke on the first day. Unfortunate thing. Is what it is.
I would recommend this to a friend Manager sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Manager is a jerk. I will never go back he doesn’t care about his customers or policy
I would recommend this to a friendDo Not Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Apps don't work very well. Sometimes the screen will not work. This was not worth the the money.
No, I would not recommend this to a friendUseless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When they sold me the tv it was an open box and didn’t inform me that I needed an original fire tv remote to operate and program it. They said I could buy a replacement remote and it would suffice. They’re wrong and I’m now past the return window with a useless tv. Terrible customer service.
No, I would not recommend this to a friendSlow and not worth it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs very slow. Apps barely work and constantly buffering
No, I would not recommend this to a friend- Cons mentioned:Performance
Terrible TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible purchase. Less than one month after purchasing it shuts off all time and then requires going through a factory reset over and over.
No, I would not recommend this to a friend Great- but that smell…
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is great — my only complaint is this new tech smell that hasn’t gone away. I’ve had it for almost 30 days and it’s hasn’t gotten better. Otherwise, the tv works as it should but the smell could be a deal breaker for some. I’m hoping it gets better …
No, I would not recommend this to a friendSLOW
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Alright TV for a 3yr old bedroom. Has a slow processing system and just doesn't seem to "keep up" with input selection.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We appreciate your feedback on your Insignia 32" Class F20 Series LED HD Smart Fire TV. We're sorry to hear that the TV's processing system is not meeting your expectations, particularly for a bedroom TV used by a 3-year-old. We understand how frustrating it can be when devices don't keep up with our needs. We'll take your feedback into consideration as we continue to improve our product performance and user experience. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-32-class-f20-series-led-hd-smart-fire-tv/6482022.p?skuId=6482022
Worst tv ever
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is constantly rebooting and freezing. Do not buy
No, I would not recommend this to a friend- Cons mentioned:Volume
Low sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Volume is very low would not recommend to buy would return
No, I would not recommend this to a friend Find a different one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst TV I've ever bought. It's settings are all wonky. It just decides you're fine watching it and turns off. I have it in the background for noise. Even that it sucks at.
No, I would not recommend this to a friendTv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Parts missing tv acts weird but gets the job done.
I would recommend this to a friendMissing legs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return this because it was missing one leg and 2 screws though the condition was open box excellent. Very upset because i really wanted this tv
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Not the best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV didn't work! Only app that worked was netflix. The picture was clear at least .
No, I would not recommend this to a friend - Cons mentioned:Volume
Not good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Break so easily and the volume, even at 100, is very low.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AmberS. Thank you for writing a review about our Insignia 32" Smart Fire TV. I apologize that this tv breaks easily and the volume is very low even already in 100. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.| Insignia Products
https://www.insigniaproducts.com
Not worth it!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 1 yr it no longer will sync with our WiFi. Very poor quality
No, I would not recommend this to a friendLost Internect connection after 5 months
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased on June 19, 2024. It lost Internet connection exactly 5 months later, and will not re-connect after dozens of tries and following all the recommendations. I do not have a problem with any other Internet device in my home, and the TV actually shows a strong Internet strength, but won't connect. Total waste of money.
No, I would not recommend this to a friendCheap flatscreen
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought I was getting a good deal. Purchased 2 of these in March 2025. Mine is mounted on my wall in my bedroom. I woke up to a black screen with sound. It is only July.
No, I would not recommend this to a friend