Customer Ratings & Reviews
- Model:
- NS-32F201NA23
- SKU:
- 6482022
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the great picture quality, ease of use, and unbelievably low price of the 32" Class F20 Series LED HD Smart Fire TV. Many also appreciate its perfect size and smart TV capabilities. However, some customers have reported issues with the remote control and performance. Additionally, a few have mentioned concerns about the speed and volume.
This summary was generated by AI based on customer reviews.
Kids tv for simple use-- at best. Want to return6
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too many times I've had to reset. It sits next to a Samsung tv and only time similar is when my internet was disrupted. HAs small storage and a very simple and not suffocated tv
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Opened the television a week after Christmas and probably day 2 maybe 3 we noticed a crack on the television and we attempted to take it back and best buy staff were nit helpful.
No, I would not recommend this to a friend- Cons mentioned:Speed
I don’t recommend
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow and display stopped working after 2 months
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MaheshM,
Thank you for taking the time to leave a review of our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV. We are sorry to hear about the experience you have been through with the product. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, if you need further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
poor performed
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this tv about 10 months ago and the tv kept dying while you watch. I have to unplug it all the time to fix the problem and won't let you change the channel also problem with volume. That really upset me.
No, I would not recommend this to a friendTV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its cool if you want a slow tv as far as smart tv. Maybe good for just an antenna.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Luis113,
Thank you for taking the time to review our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV. Do not hesitate to let us know if you ever need any help with it, remember that we are here for you and we are going to do always our best to assist you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Bad internet connection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible internet connection. TV won't stay connected. I thought was the internet this whole time and its the TV.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Michelle,
I am truly sorry to read about the inconvenience you experienced in getting this Insignia™ - 32" Class F20 Series LED HD Smart Fire TV. We are working on improving our products and designs. We appreciate your feedback.
Dina || Insignia Support || https://www.insigniaproducts.com/
- Pros mentioned:Picture quality
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves it , and it has great clarity and sound definition
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Reese,
Thank you for taking time to write a review our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV. We are working on improving our products and designs. We appreciate your feedback.
Dina || Insignia Support || https://www.insigniaproducts.com/
Worst Buy!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only have had this TV a couple weeks continually cuts off now powers on but no picture. Very disappointing was told this is a good solid bran
No, I would not recommend this to a friend- Cons mentioned:Remote control
Poor TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor TV picture quality and remote. Would not by an Insignia TV again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello RobertA,
We're very sorry to read you are experiencing this issue with one of our products. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
https://www.insigniaproducts.com/support
Go and buy cord and remote smh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt come with cord for the tv or remote control.
No, I would not recommend this to a friendReception problems with antenna.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reception with antenna is bad. Every time I re-scan I get different results. I was getting a good signal for channel 7 but bad signals for many other channels. Re-scanned a few times. Now I get a bad signal for channel 7 but good signals for other channels. (I had no problems with my 10 year old tv.) Otherwise, I would give four or five stars for this TV.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello anf1,
I personally would like to apologize for the experience you have been through having a reception problems with the antenna with our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV. I know it can be dissatisfying that its not working as expected. If you need further assistance, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Very bad experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The television I purchased was defective, and I used my $10 rewards when I bought it. I returned the TV to Best Buy, but they did not return the rewards to my account.
No, I would not recommend this to a friendcrap. 32 inch screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fuzzy picture and strange tints. Stinks. spend the extra money and buy a Samsung or LG.
No, I would not recommend this to a friendDo not trust best buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought four tvs was charged for eight.... returned four tvs for refund received refund then you guy took it back... now im out of 450 worst experience ever
No, I would not recommend this to a friendHorrible service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My TV was delivered without feet, cords or remote, just the screen. This was a gift, when my daughter tried to return to store they would not give her the accessory because it was open box. So I guess Best Buy can sell a tv with just a screen. Awful, rude return.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We sincerely apologize for the inconvenience and frustration you experienced with your recent purchase. It's deeply disappointing to hear that your TV arrived without essential accessories and that returning it became a challenging process due to the open-box status. This falls short of the standard of service we aim to provide, and we understand the importance of a hassle-free shopping experience, especially for gifts. We're committed to resolving this issue promptly and ensuring that you receive the necessary accessories or a satisfactory resolution. Please reach out to us directly so we can assist you further and make things right. Your satisfaction is our top priority, and we appreciate your patience and understanding. Keith | Insignia Support https://www.bestbuy.com/site/insignia-32-class-f20-series-led-hd-smart-fire-tv/6482022.p?skuId=6482022
Not hd only 720
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first I thought it was a good deal but after unboxing and realizing the TV is not even in 1080. It shouldn't be advertised as hd when it's clearly not!
No, I would not recommend this to a friendMissing pieces
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Missing power cord. Do not recommend open box purchase
No, I would not recommend this to a friendSorry - I have liked Best Buy......
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry to say; worked great for three months now it works off and on. It replaced a unit that worked for eight years. Now sometimes no picture, sometimes no sound, sometimes no picture and no sound.????? I have had a lot of Good Luck with Best Buy - until now, What to do?
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi DonGrafton,
Thanks for taking the time and effort to leave a review about our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV (NS-32F201NA23). We sincerely apologize for the situation that you've experienced with one of our products. We would like to check on this situation with you. Please feel free to contact us at the link below to get assistance.
Shai | Insignia Support
https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920
- Pros mentioned:Price
tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice and very affordable. will buy more on this item
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello DroneX,
Thank you for taking the time out of your busy schedule to leave a review of our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV. We are glad to know that you are satisfied with thr product. If you have any questions or concerns, please contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
UNETHICAL BUSINESS PRACTICES
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I HAD A STROKE & WAS IN THE HOSPITAL WHEN THIS T. V. WAS DELIVERED & BEST BUY REFUSES TO REPLACE IT OR GIVE ME MY MONEY BACK. UNETHICAL BUSINESS PRACTICES TO SAY THE LEAST.
No, I would not recommend this to a friend